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About 700 questionnaires were administered to intranet users yielding 359 usable responses.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Four organizational characteristics, namely top management support, technical user support, functional integration and social norm, were found to be significantly related to intranet utilization variables. Likewise, four individual characteristics, namely web efficacy, personal information technology innovativeness, length of service and intranet experience, were also found to be significantly related to intranet utilization variables.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>Only four organizational and individual characteristics were explored. In addition, data were collected employing a cross\u2010sectional design instead of longitudinal design. The perceptual measures used in the questionnaires could also contribute to biasness.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The study contributes to the body of knowledge by developing an empirical\u2010based framework that depicts the determinants of intranet utilization at user\u2010level perspective.<\/jats:p><\/jats:sec>","DOI":"10.1108\/09685220810879591","type":"journal-article","created":{"date-parts":[[2008,6,21]],"date-time":"2008-06-21T07:03:21Z","timestamp":1214031801000},"page":"89-112","source":"Crossref","is-referenced-by-count":16,"title":["The effect of organizational and individual characteristics on corporate intranet utilizations"],"prefix":"10.1108","volume":"16","author":[{"given":"Mohamad","family":"Noorman Masrek","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nor","family":"Shahriza Abdul Karim","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ramlah","family":"Hussein","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022021620135910500_b1","unstructured":"Agarwal, R. and Prasad, J. 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