{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:00:41Z","timestamp":1754157641635,"version":"3.41.2"},"reference-count":0,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[1995,8,1]],"date-time":"1995-08-01T00:00:00Z","timestamp":807235200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1995,8,1]]},"abstract":"<jats:p>This is an extract from a 1994 report prepared by Nolan, Norton\n&amp; Co., a subsidiary of KPMG Information Solutions. Presents the\nresults of an end\u2010user computing research group conducted annually by\nNolan, Norton &amp; Co. in Australia. The major findings are that\nend\u2010user computing costs more than most organizations recognize and is\nineffectively supported and poorly planned for. A solid set of\nmanagement metrics is now an essential part of any business manager\u2032s\ntool kit.<\/jats:p>","DOI":"10.1108\/09685229510092066","type":"journal-article","created":{"date-parts":[[2002,7,27]],"date-time":"2002-07-27T02:09:54Z","timestamp":1027735794000},"page":"3-6","source":"Crossref","is-referenced-by-count":1,"title":["Managing end\u2010user computing"],"prefix":"10.1108","volume":"3","author":[{"given":"Catherine","family":"Ko","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Margaret","family":"Hurley","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","container-title":["Information Management &amp; Computer Security"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/09685229510092066","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09685229510092066\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09685229510092066\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:09:35Z","timestamp":1753402175000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ics\/article\/3\/3\/3-6\/184351"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1995,8,1]]},"references-count":0,"journal-issue":{"issue":"3","published-print":{"date-parts":[[1995,8,1]]}},"alternative-id":["10.1108\/09685229510092066"],"URL":"https:\/\/doi.org\/10.1108\/09685229510092066","relation":{},"ISSN":["0968-5227"],"issn-type":[{"type":"print","value":"0968-5227"}],"subject":[],"published":{"date-parts":[[1995,8,1]]}}}