{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:53:07Z","timestamp":1754157187723,"version":"3.41.2"},"reference-count":13,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2000,12,1]],"date-time":"2000-12-01T00:00:00Z","timestamp":975628800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2000,12,1]]},"abstract":"<jats:p>An effective library management system is essential to the operation of services but the procurement of a system is an infrequent activity with little opportunity for librarians to build on or consolidate their experience. The common activity of specifying the operational requirements of a system can consequently be problematic. The procurement process is also difficult for potential system suppliers who must respond to specifications (or RfPs) which are very variable in terms of content, format and quality. A survey of UK library system suppliers was undertaken in January 2000 as part of the UK LIC\u2010funded HARMONISE Project to determine their views on the quality and usefulness of the specification in the procurement process. The suppliers indicated a number of problems inherent in specifications produced by libraries, such as a lack of clarity, poor structure, variable in technical understanding and with too great a focus on basic functionality which has been tried and tested. A model specification of system requirements for libraries is recommended.<\/jats:p>","DOI":"10.1108\/10650750010354111","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:52:06Z","timestamp":1027882326000},"page":"168-174","source":"Crossref","is-referenced-by-count":1,"title":["On the quality and usefulness of the specification in determining a customer\u2019s requirements: a survey of UK library system suppliers"],"prefix":"10.1108","volume":"16","author":[{"given":"Shelagh","family":"Fisher","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022012320441630900_B1","unstructured":"Clayton, M. and Batt, C. (1992), Managing Library Automation, 2nd ed., Ashgate, Middlesex."},{"key":"key2022012320441630900_B2","unstructured":"Glogoff, S. (1994), \u201cReflections on dealing with vendors\u201d, American Libraries, Vol. 25 No. 4, pp. 313\u201014."},{"key":"key2022012320441630900_B3","doi-asserted-by":"crossref","unstructured":"Grant, C. (1999), \u201cChoose wisely: making the library\u2019s money work for the library system in the procurement process\u201d, New Library World, Vol. 100 No. 1152, pp. 302\u20106.","DOI":"10.1108\/03074809910299180"},{"key":"key2022012320441630900_B4","unstructured":"Heseltine, R. (1989), \u201cFinding out is what they\u2019re all about: the function of the library systems specification\u201d, Its News, Vol. 19, May, pp. 50\u20102."},{"key":"key2022012320441630900_B5","unstructured":"KPMG (1994), Business Analysis of the Library Systems Market in Europe, A Report for the European Commission DG XIII\/E\u20103 Library Networks and Services (PROLIB\/Market\/Study)."},{"key":"key2022012320441630900_B6","doi-asserted-by":"crossref","unstructured":"Leeves, J (1995), Libsys.uk: A Directory of Library Systems in the United Kingdom, Library Information Technology Centre.","DOI":"10.1108\/eb040575"},{"key":"key2022012320441630900_B7","unstructured":"Lilley, V. (1996), \u201cManaging procurement\u201d, Information Management Report, September, pp. 16\u201019."},{"key":"key2022012320441630900_B8","doi-asserted-by":"crossref","unstructured":"Myhill, M. (2000), \u201cTime for change: a personal insight into library systems\u2019 implementation: experiences at Exeter University Library\u201d, Program, Vol. 34 No. 1, January, pp. 89\u2010101.","DOI":"10.1108\/EUM0000000006928"},{"key":"key2022012320441630900_B9","doi-asserted-by":"crossref","unstructured":"Nicholson, D.M. (1987), \u201cChoosing a library system\u201d, Library Review, Vol. 56, September, pp. 48\u201056.","DOI":"10.1108\/eb012834"},{"key":"key2022012320441630900_B10","unstructured":"Raven, D. (2000), \u201cLibrary systems marketplace 2000\u201d, Library Association Record, Vol. 102 No. 1, January."},{"key":"key2022012320441630900_B11","unstructured":"Rowley, J.E. (1989), \u201cLibrary systems specifications: why, what and how?\u201d, Its News, Vol. 19, May, pp. 38\u201049."},{"key":"key2022012320441630900_B12","doi-asserted-by":"crossref","unstructured":"Stowe, M. (1999), \u201cTo RfP or not to RfP: that is the question\u2019, Journal of Library Administration, Vol. 26 No. 3\/4, pp. 53\u201074","DOI":"10.1300\/J111v26n03_04"},{"key":"key2022012320441630900_B13","unstructured":"Wanniger, P.D. (1990), \u201cThe sound and the fury of RfP\u201d, Library Journal, December, pp. 87\u20109."}],"container-title":["OCLC Systems &amp; Services: International digital library perspectives"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/10650750010354111","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10650750010354111\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10650750010354111\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:38:32Z","timestamp":1753400312000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/dlp\/article\/16\/4\/168-174\/310101"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2000,12,1]]},"references-count":13,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2000,12,1]]}},"alternative-id":["10.1108\/10650750010354111"],"URL":"https:\/\/doi.org\/10.1108\/10650750010354111","relation":{},"ISSN":["1065-075X"],"issn-type":[{"type":"print","value":"1065-075X"}],"subject":[],"published":{"date-parts":[[2000,12,1]]}}}