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The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e\u2010commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e\u2010commerce planners and strategic managers in assessing the critical success factors when formulating  e\u2010commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand\u2010side and supply\u2010side economies of scale and scope are also applied to the development of this framework. In addition, e\u2010commerce revenue models and strategies are also discussed. Based on the analytical framework developed by this research, this paper discusses the five essential steps for e\u2010commerce success. They are: redefine the competitive advantage; rethink business strategy; re\u2010examine traditional business and revenue models, re\u2010engineer the corporation and Web site; and re\u2010invent customer service. E\u2010commerce planners and strategic managers will be able to use the framework to analyze and evaluate the critical successful factors for e\u2010commerce success.<\/jats:p>","DOI":"10.1108\/10662240110402803","type":"journal-article","created":{"date-parts":[[2002,11,18]],"date-time":"2002-11-18T17:23:03Z","timestamp":1037640183000},"page":"349-359","source":"Crossref","is-referenced-by-count":132,"title":["An analytical framework for evaluating  e\u2010commerce business models and strategies"],"prefix":"10.1108","volume":"11","author":[{"given":"Chung\u2010Shing","family":"Lee","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031420174571700_B1","unstructured":"Anders, G. 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