{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T15:26:13Z","timestamp":1770996373976,"version":"3.50.1"},"reference-count":83,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2004,4,1]],"date-time":"2004-04-01T00:00:00Z","timestamp":1080777600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,4,1]]},"abstract":"<jats:p>The world of business is being profoundly transformed by the Internet and electronic commerce. The rapid advancement of Internet technology and its applications holds promise for the expansion of business opportunities in the global digital economy. Internet systems support a world\u2010wide broadcasting capability, a mechanism for information dissemination and a medium for electronic commerce between organizations and customers across countries. Describes research that leads to the derivation of a diffusion model of Internet systems, comprising four key dimensions: external market factors, external technical factors, internal organization factors, and internal systems factors. The intention is for this model to provide a theoretical base for further research on electronic commerce and Internet technology diffusion.<\/jats:p>","DOI":"10.1108\/10662240410530862","type":"journal-article","created":{"date-parts":[[2004,5,4]],"date-time":"2004-05-04T23:02:53Z","timestamp":1083711773000},"page":"155-166","source":"Crossref","is-referenced-by-count":33,"title":["Toward a diffusion model for Internet systems"],"prefix":"10.1108","volume":"14","author":[{"given":"Changsu","family":"Kim","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Robert D.","family":"Galliers","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022020220100973600_b1","unstructured":"Afuah, A. (1998), Innovation Management: Strategies, Implementation and Profits, Oxford University Press, Oxford."},{"key":"key2022020220100973600_b2","doi-asserted-by":"crossref","unstructured":"Allen, J.J. (2000), \u201cInformation systems as technology innovation\u201d, Information Technology & People, Vol. 13, pp. 210\u201021.","DOI":"10.1108\/09593840010377644"},{"key":"key2022020220100973600_b3","doi-asserted-by":"crossref","unstructured":"Auger, P. and Gallaugher, J.M. (1997), \u201cFactors affecting the adoption of an Internet\u2010based sales presence for small business\u201d, The Information Society, Vol. 13, pp. 55\u201074.","DOI":"10.1080\/019722497129287"},{"key":"key2022020220100973600_b4","doi-asserted-by":"crossref","unstructured":"Avgerou, C. (2001), \u201cThe significance of context in information systems and organisational change\u201d, Information Systems Journal, Vol. 11, pp. 43\u201063.","DOI":"10.1046\/j.1365-2575.2001.00095.x"},{"key":"key2022020220100973600_b5","doi-asserted-by":"crossref","unstructured":"Barua, A., Whinston, A.B. and Yin, F. (2000), \u201cValue and productivity in the Internet economy\u201d, Computer, May, pp. 102\u20105.","DOI":"10.1109\/2.841787"},{"key":"key2022020220100973600_b6","doi-asserted-by":"crossref","unstructured":"Belassi, W. and Fadlalla, A. (1998), \u201cAn integrative framework for FMS diffusion\u201d, International Journal of Management Science, Vol. 26, pp. 699\u2010713.","DOI":"10.1016\/S0305-0483(98)00018-8"},{"key":"key2022020220100973600_b7","unstructured":"Bouchard, L. (1993), \u201cDecision criteria in the adoption of EDI\u201d, Proceedings of the 13th International Conference on Information Systems, Orlando, FL, December, pp. 365\u201076."},{"key":"key2022020220100973600_b8","doi-asserted-by":"crossref","unstructured":"Brancheau, J.C. and Wetherbe, J.C. (1990), \u201cThe adoption of spreadsheet software: testing innovation diffusion theory in the context of end\u2010user computing\u201d, Information Systems Research, pp. 115\u201043.","DOI":"10.1287\/isre.1.2.115"},{"key":"key2022020220100973600_b9","unstructured":"Brynjolfsson, E. and Kahin, B. (2002), Understanding the Digital Economy, The MIT Press, Cambridge, MA."},{"key":"key2022020220100973600_b10","doi-asserted-by":"crossref","unstructured":"Charlton, C., Gittings, C., Little, L. and Neilson, I. (1997), \u201cDiffusion of the Internet: a local perspective on an international issue\u201d, IFIP TC8 WG8.6 International Working Conference on Diffusion, Adoption and Implementation of Information Technology, Ambleside, June, pp. 337\u201054.","DOI":"10.1007\/978-0-387-35092-9_21"},{"key":"key2022020220100973600_b11","unstructured":"Chaudhury, A. and Kuilboer, J. (2002), e\u2010Business and e\u2010Commerce Infrastructure, McGraw\u2010Hill, New York, NY."},{"key":"key2022020220100973600_b12","unstructured":"Cheung, C. and Lee, M.K.O. (2000), \u201cTrust in Internet shopping: a proposed model and measurement instrument\u201d, Proceedings of the 2000 Americas Conference on Information Systems, August, Long Beach, CA, pp. 681\u20109."},{"key":"key2022020220100973600_b13","unstructured":"Choi, S.Y. and Whinston, A.B. (2000), The Internet Economy: Technology and Practice, SmartEcon Publishing."},{"key":"key2022020220100973600_b14","doi-asserted-by":"crossref","unstructured":"Cooper, R.B. and Zmud, R.W. (1990), \u201cInformation technology implementation research: a technology diffusion approach\u201d, Management Science, Vol. 36 No. 2, pp. 123\u201039.","DOI":"10.1287\/mnsc.36.2.123"},{"key":"key2022020220100973600_b15","doi-asserted-by":"crossref","unstructured":"Corbitt, B.J. (2000), \u201cDeveloping intraorganisational electronic commerce strategy: an ethnographic study\u201d, Journal of Information Technology, Vol. 15, pp. 119\u201030.","DOI":"10.1177\/026839620001500204"},{"key":"key2022020220100973600_b16","unstructured":"Daft, R.L. (1986), Organisational Theory and Design, 2nd ed., West Publishing, St Paul, MN."},{"key":"key2022020220100973600_b17","doi-asserted-by":"crossref","unstructured":"Damanpour, F. (1991), \u201cOrganisational innovation: a meta\u2010analysis of effects of determinants and moderators\u201d, Academy of Management Journal, pp. 555\u201090.","DOI":"10.2307\/256406"},{"key":"key2022020220100973600_b80","doi-asserted-by":"crossref","unstructured":"Damsgaard, J. and Lyytinen, K. (1997), \u201cHong Kong's EDI band\u2010wagon. Derailed or on the right track?\u201d, in McMaster, T., Mumford, E., Swanson, E., Warboys, B. and Wastell, D. (Eds), Facilitating Technology Transfer through Partnership: Learning from Practice and Research, Chapman & Hall, London.","DOI":"10.1007\/978-0-387-35092-9_3"},{"key":"key2022020220100973600_b18","doi-asserted-by":"crossref","unstructured":"Damsgaard, J. and Lyytinen, K. (2001), \u201cThe role of intermediating institutions in the diffusion of electronic data interchange (EDI): how industry associations intervened in Denmark, Finland, and Hong Kong\u201d, The Information Society, Vol. 17, pp. 197\u2010210.","DOI":"10.1080\/01972240152493056"},{"key":"key2022020220100973600_b19","unstructured":"Davenport, T.H. (1993), Process Innovation, Harvard Business School Press, Boston, MA."},{"key":"key2022020220100973600_b20","unstructured":"Dutta, S. and Segev, A. (2001), \u201cBusiness transformation on the Internet\u201d, in Barnes, S. and Hunt, B. (Eds), E\u2010Commerce & V\u2010Business, Butterworth\u2010Heinemann, Oxford, pp. 5\u201022."},{"key":"key2022020220100973600_b21","doi-asserted-by":"crossref","unstructured":"El Sawy, O.A., Malhotra, A., Gosain, S. and Young, K.M. (1999), \u201cIT\u2010intensive value innovation in the electronic economy: insights from Marshall Industries\u201d, MIS Quarterly, Vol. 23, pp. 305\u201035.","DOI":"10.2307\/249466"},{"key":"key2022020220100973600_b22","unstructured":"Feeny, D. (2001), \u201cMaking business sense of the e\u2010opportunity\u201d, MIT Sloan Management Review, Winter, pp. 41\u201051."},{"key":"key2022020220100973600_b23","doi-asserted-by":"crossref","unstructured":"Foo, S. and Hui, S.C. (1998), \u201cA framework for evaluating Internet telephone systems\u201d, Internet Research: Electronic Networking Applications and Policy, Vol. 8 No. 1, pp. 14\u201025.","DOI":"10.1108\/10662249810368851"},{"key":"key2022020220100973600_b24","unstructured":"Forsgren, M. and Johanson, J. (1992), Managing Networks in International Business, Gordon and Breach, Paris."},{"key":"key2022020220100973600_b25","doi-asserted-by":"crossref","unstructured":"Galliers, R.D. and Swan, J. (1999), \u201cInformation systems and strategic change: a critical review of business process re\u2010engineering\u201d, in Currie, W.L. and Galliers, R. (Eds), Rethinking Management Information Systems, Oxford University Press, Oxford, pp. 361\u201087.","DOI":"10.1093\/oso\/9780198775331.003.0018"},{"key":"key2022020220100973600_b26","doi-asserted-by":"crossref","unstructured":"Grover, V. and Goslar, M. (1993), \u201cThe initiation, adoption and implementation of telecommunication technologies in US organisations\u201d, Journal of Management Information Systems, Summer, pp. 141\u201063.","DOI":"10.1080\/07421222.1993.11517994"},{"key":"key2022020220100973600_b27","doi-asserted-by":"crossref","unstructured":"Grover, V. and Teng, J.T.C. (1992), \u201cAn examination of DBMS adoption and success in American organisations\u201d, Information & Management, Vol. 23, pp. 239\u201048.","DOI":"10.1016\/0378-7206(92)90055-K"},{"key":"key2022020220100973600_b28","doi-asserted-by":"crossref","unstructured":"Howcroft, D. (2001), \u201cAfter the gold\u2010rush: deconstructing the myths of the dot.com market\u201d, Journal of Information Technology, Vol. 16, pp. 195\u2010204.","DOI":"10.1080\/02683960110100418"},{"key":"key2022020220100973600_b29","doi-asserted-by":"crossref","unstructured":"Howell, J.M. and Higgins, C.A. (1990), \u201cChampions of technological innovation\u201d, Administrative Science Quarterly, pp. 317\u201041.","DOI":"10.2307\/2393393"},{"key":"key2022020220100973600_b30","unstructured":"Hudson, H.E. (2002), \u201cExtending access to the digital economy to rural and developing regions\u201d, in Brynjolfsson, E. and Kahin, B. (Eds), Understanding the Digital Economy, The MIT Press, Cambridge, MA, pp. 261\u201091."},{"key":"key2022020220100973600_b31","unstructured":"Kamm, J.B. (1987), An Integrative Approach to Managing Innovation, Lexington Books, Lexington, MA."},{"key":"key2022020220100973600_b32","doi-asserted-by":"crossref","unstructured":"Kettinger, W.J. and Grover, V. (1997), \u201cThe use of computer\u2010mediated communication in an interorganisational context\u201d, Decision Science, Vol. 28, pp. 513\u201055.","DOI":"10.1111\/j.1540-5915.1997.tb01321.x"},{"key":"key2022020220100973600_b33","unstructured":"Korper, S. and Ellis, J. (2000), The E\u2010Commerce Book: Building the E\u2010Empire, Academic Press, New York, NY."},{"key":"key2022020220100973600_b34","doi-asserted-by":"crossref","unstructured":"Krcmar, H. and Lucas, H.C. (1991), \u201cSuccess factors for strategic information systems\u201d, Information & Management, Vol. 21, pp. 137\u201045.","DOI":"10.1016\/0378-7206(91)90060-F"},{"key":"key2022020220100973600_b35","unstructured":"Laudon, K.C. and Traver, C.G. (2001), E\u2010Commerce: Business, Technology, Society, Addison\u2010Wesley, Reading, MA."},{"key":"key2022020220100973600_b36","doi-asserted-by":"crossref","unstructured":"Lawless, M.W. and Anderson, P.C. (1996), \u201cGenerational technological change: effects of innovation and local rivalry on performance\u201d, Academy of Management Journal, pp. 1185\u2010217.","DOI":"10.2307\/256996"},{"key":"key2022020220100973600_b81","doi-asserted-by":"crossref","unstructured":"Lee, S. and Treacy, M.E. (1988), \u201cInformation technology impacts on innovation\u201d, R&D Management, Vol. 18 No. 3, pp. 257\u201071.","DOI":"10.1111\/j.1467-9310.1988.tb00592.x"},{"key":"key2022020220100973600_b37","doi-asserted-by":"crossref","unstructured":"Liang, T.P. (1986), \u201cCritical success factors of decision support systems: an experimental study\u201d, Data Base, Winter, pp. 3\u201017.","DOI":"10.1145\/16221.16222"},{"key":"key2022020220100973600_b38","doi-asserted-by":"crossref","unstructured":"Load, C. (2000), \u201cA successful e\u2010business strategy\u201d, Journal of Business Strategy, March\/April, pp. 40\u20103.","DOI":"10.1108\/eb040074"},{"key":"key2022020220100973600_b39","unstructured":"Lockett, M. (1996), \u201cInnovating with IT\u201d, in Earl, M.J. (Ed.), Information Management, Oxford University Press, Oxford, pp. 121\u201035."},{"key":"key2022020220100973600_b40","doi-asserted-by":"crossref","unstructured":"Loh, L. and Ong, Y. (1998), \u201cThe adoption of Internet\u2010based stock trading: a conceptual framework and empirical results\u201d, Journal of Information Technology, Vol. 13, pp. 81\u201094.","DOI":"10.1177\/026839629801300202"},{"key":"key2022020220100973600_b41","doi-asserted-by":"crossref","unstructured":"Looney, C.A. and Chatterjee, D. (2002), \u201cWeb\u2010enabled transformation of the brokerage industry\u201d, Communications of the ACM, Vol. 45 No. 8, pp. 75\u201081.","DOI":"10.1145\/545151.545154"},{"key":"key2022020220100973600_b43","doi-asserted-by":"crossref","unstructured":"McMaster, T., Vidgen, R.T. and Wastell, D.G. (1997), \u201cTechnology transfer: diffusion or translation?\u201d, in McMaster, T., Mumford, E., Swanson, E.B., Warboys, B. and Wastell, D. (Eds), Facilitating Technology Transfer through Partnership: Learning from Practice and Research, Chapman & Hall, London.","DOI":"10.1007\/978-0-387-35092-9"},{"key":"key2022020220100973600_b82","unstructured":"McKenney, J.L. (1996), Waves of Change, Harvard Business School Press, Boston, MA."},{"key":"key2022020220100973600_b42","doi-asserted-by":"crossref","unstructured":"Mahadevan, B. (2000), \u201cBusiness models for Internet\u2010based e\u2010commerce\u201d, California Management Review, Vol. 42, Summer, pp. 55\u201069.","DOI":"10.2307\/41166053"},{"key":"key2022020220100973600_b44","doi-asserted-by":"crossref","unstructured":"Monk, P. (1987), \u201cCharacteristics of IT innovation\u201d, Journal of Information Technology, December, pp. 164\u201070.","DOI":"10.1177\/026839628700200402"},{"key":"key2022020220100973600_b45","doi-asserted-by":"crossref","unstructured":"Moore, G.C. and Benbasat, I. (1991), \u201cDevelopment of an instrument to measure the perceptions of adopting an information technology innovation\u201d, Information Systems Research, pp. 192\u2010222.","DOI":"10.1287\/isre.2.3.192"},{"key":"key2022020220100973600_b46","doi-asserted-by":"crossref","unstructured":"Nambisan, S. and Wang, Y.M. (1999), \u201cRoad\u2010blocks to Web technology adoption\u201d, Communications of the ACM, Vol. 42, pp. 98\u2010101.","DOI":"10.1145\/291469.291482"},{"key":"key2022020220100973600_b47","doi-asserted-by":"crossref","unstructured":"Nath, R., Akmanligil, M., Hjelm, K., Sakaguchi, T. and Schultz, M. (1998), \u201cElectronic commerce and the Internet: issues, problems, and perspectives\u201d, International Journal of Information Management, Vol. 18 No. 2, pp. 91\u2010101.","DOI":"10.1016\/S0268-4012(97)00051-0"},{"key":"key2022020220100973600_b48","doi-asserted-by":"crossref","unstructured":"Newell, S., Swan, A. and Galliers, R.D. (2000), \u201cA knowledge\u2010focused perspective on the diffusion and adoption of complex information technologies: the BPR example\u201d, Information Systems Journal, Vol. 10, pp. 239\u201059.","DOI":"10.1046\/j.1365-2575.2000.00079.x"},{"key":"key2022020220100973600_b49","doi-asserted-by":"crossref","unstructured":"Newell, S., Swan, J. and Robertson, M. (1998), \u201cA cross\u2010national comparison of the adoption of business process reengineering: fashion\u2010setting networks?\u201d, Journal of Strategic Information Systems., Vol. 7, pp. 299\u2010317.","DOI":"10.1016\/S0963-8687(98)00033-X"},{"key":"key2022020220100973600_b50","unstructured":"Nohria, N. and Ghoshal, S. (1997), The Differentiated Network: Organizing Multinational Corporations for Value Creation, Jossey\u2010Bass, San Francisco, CA."},{"key":"key2022020220100973600_b51","unstructured":"OECD (2000), OECD Information Technology Outlook 2000: ICTs, E\u2010commerce and the Information Economy, OECD, Lausanne."},{"key":"key2022020220100973600_b52","unstructured":"Porter, M.E. (2001), \u201cStrategy and the Internet\u201d, Harvard Business Review, March, pp. 63\u201076."},{"key":"key2022020220100973600_b53","doi-asserted-by":"crossref","unstructured":"Premkumar, G., Ramamurthy, K. and Nilakanta, S. (1994), \u201cImplementation of electronic data interchange: an innovation diffusion perspective\u201d, Journal of Management Information Systems, Vol. 11 No. 2, pp. 157\u201086.","DOI":"10.1080\/07421222.1994.11518044"},{"key":"key2022020220100973600_b54","doi-asserted-by":"crossref","unstructured":"Prescott, M.B. and Conger, S.A. (1995), \u201cInformation technology innovations: a classification by IT locus of impact and research approach\u201d, Data Base Advances, Vol. 26, May\/August, pp. 20\u201041.","DOI":"10.1145\/217278.217284"},{"key":"key2022020220100973600_b55","doi-asserted-by":"crossref","unstructured":"Press, L., Burkhart, G., Foster, W., Goodman, S., Wolcott, P. and Woodard, J. (1998), \u201cAn Internet diffusion framework\u201d, Communications of the ACM, Vol. 41, pp. 81\u20107.","DOI":"10.1145\/286238.286242"},{"key":"key2022020220100973600_b56","doi-asserted-by":"crossref","unstructured":"Rai, A., Ravichandran, T. and Samaddar, S. (1998), \u201cHow to anticipate the Internet's global diffusion\u201d, Communications of the ACM, Vol. 41, pp. 97\u2010106.","DOI":"10.1145\/286238.286253"},{"key":"key2022020220100973600_b57","unstructured":"Rayport, J.F. and Jaworski, B.J. (2001), Cases in e\u2010Commerce, McGraw\u2010Hill, New York, NY."},{"key":"key2022020220100973600_b58","unstructured":"Rhodes, E. and Wield, D. (1994), Implementing New Technologies: Innovation and Management of Technology, NCC, Blackwell, Oxford."},{"key":"key2022020220100973600_b59","unstructured":"Rogers, E.M. (1995), Diffusion of Innovation, The Free Press, New York, NY."},{"key":"key2022020220100973600_b60","doi-asserted-by":"crossref","unstructured":"Romm, C.T., Pliskin, N. and Rifkin, W.D. (1996), \u201cDiffusion of e\u2010mail: an organisational learning perspective\u201d, Information Management, Vol. 31, pp. 37\u201046.","DOI":"10.1016\/S0378-7206(96)01070-1"},{"key":"key2022020220100973600_b61","doi-asserted-by":"crossref","unstructured":"Rothwell, R. (1994), \u201cTowards the fifth\u2010generation innovation process\u201d, International Marketing Review, Vol. 11 No. 1, pp. 7\u201031.","DOI":"10.1108\/02651339410057491"},{"key":"key2022020220100973600_b62","doi-asserted-by":"crossref","unstructured":"Santos, B.L. and Peffers, K. (1998), \u201cCompetitor and vendor influence on the adoption of innovative applications in electronic commerce\u201d, Information & Management, pp. 175\u201084.","DOI":"10.1016\/S0378-7206(98)00053-6"},{"key":"key2022020220100973600_b63","doi-asserted-by":"crossref","unstructured":"Shao, Y.P. (1999), \u201cExpert systems diffusion in British banking: diffusion models and media factor\u201d, Information & Management, Vol. 35, pp. 1\u20108.","DOI":"10.1016\/S0378-7206(98)00071-8"},{"key":"key2022020220100973600_b83","doi-asserted-by":"crossref","unstructured":"Sheng, R.L., Hu, J., Wei, C., Higa, K. and Au, G. (1998), \u201cAdoption and diffusion of telemedicine technology in health\u2010care organisations: a comparative case study in Hong Kong\u201d, Journal of Organisational Computing and Electronic Commerce, Vol. 8 No. 4, pp. 247\u201075.","DOI":"10.1207\/s15327744joce0804_1"},{"key":"key2022020220100973600_b64","doi-asserted-by":"crossref","unstructured":"Simmonds, K. (1986), \u201cMarketing as innovation: the eighth paradigm\u201d, Journal of Management Studies, September, pp. 479\u2010500.","DOI":"10.1111\/j.1467-6486.1986.tb00433.x"},{"key":"key2022020220100973600_b65","doi-asserted-by":"crossref","unstructured":"Slyke, C.V., Comunale, C.L. and Belanger, F. (2002), \u201cGender differences in perceptions of Web\u2010based shopping\u201d, Communications of the ACM, Vol. 45 No. 7, pp. 82\u20106.","DOI":"10.1145\/545151.545155"},{"key":"key2022020220100973600_b66","unstructured":"Standing, C. and Vasudavan, T. (2000), \u201cDiffusion of Internet technologies in travel agencies in Australia\u201d, Proceedings of the 8th European Conference on Information Systems, Vienna University of Economics and Business Administration, Austria, pp. 37\u201044."},{"key":"key2022020220100973600_b67","unstructured":"Steele, L.W. (1988), Managing Technology, McGraw\u2010Hill, New York, NY."},{"key":"key2022020220100973600_b68","unstructured":"Storey, A., Thompson, J., Bokma, A. and Bradnum, J. (2000),\u201cAn evaluation of UK and USA online banking and Web sites\u201d, Proceedings of the 2000 Americas Conference on Information Systems, August, pp. 723\u20108."},{"key":"key2022020220100973600_b69","doi-asserted-by":"crossref","unstructured":"Swanson, E.B. (1994), \u201cInformation systems innovation among organisations\u201d, Management Science, pp. 1069\u201092.","DOI":"10.1287\/mnsc.40.9.1069"},{"key":"key2022020220100973600_b71","unstructured":"Ticoll, D., Lowy, A. and Kalakota, R. (1998), \u201cJoined at the BTI: the emergence of the e\u2010business community\u201d, in Tapscott, D., Lowy, A. and Ticoll, D. (Eds), Blueprint to the Digital Economy, McGraw\u2010Hill, New York, NY, pp. 19\u201033."},{"key":"key2022020220100973600_b72","unstructured":"Timmers, P. (2000), Electronic Commerce, John Wiley & Sons, New York, NY."},{"key":"key2022020220100973600_b73","unstructured":"Tornatzky, L.G. and Fleischer, M. (1990), The Processes of Technological Innovation, Lexington Books, Lexington, MA."},{"key":"key2022020220100973600_b74","doi-asserted-by":"crossref","unstructured":"Tornatzky, L.G. and Klein, K.J. (1982), \u201cInnovation characteristics and innovation adoption implementation: a meta\u2010analysis of findings\u201d, IEEE Transactions on Engineering Management, Vol. 29, pp. 28\u201045.","DOI":"10.1109\/TEM.1982.6447463"},{"key":"key2022020220100973600_b75","unstructured":"Turban, E., King, D., Lee, J., Warkentin, M. and Chung, H.M. (2002), Electronic Commerce: A Management Perspective, Prentice\u2010Hall, Englewood Cliffs, NJ."},{"key":"key2022020220100973600_b76","doi-asserted-by":"crossref","unstructured":"Westland, J., Christopher, K.M., Shu, J., Kwok, T. and Ho, H. (1998), \u201cCustomer and merchant acceptance of electronic cash: evidence from Mondex in Hong Kong\u201d, International Journal of Electronic Commerce, Vol. 2, Summer, pp. 5\u201026.","DOI":"10.1080\/10864415.1998.11518318"},{"key":"key2022020220100973600_b77","doi-asserted-by":"crossref","unstructured":"Wigand, R.T. (1997), \u201cElectronic commerce: definition, theory, and context\u201d, The Information Society, Vol. 13, pp. 1\u201016.","DOI":"10.1080\/019722497129241"},{"key":"key2022020220100973600_b78","doi-asserted-by":"crossref","unstructured":"Wolfe, R.A. (1994), \u201cOrganisational innovation: review, critique and suggested research directions\u201d, Journal of Management Studies, Vol. 31, pp. 405\u201031.","DOI":"10.1111\/j.1467-6486.1994.tb00624.x"},{"key":"key2022020220100973600_b79","doi-asserted-by":"crossref","unstructured":"Zmud, R.W. (1982), \u201cDiffusion of modern software practices: influence of centralization and formalization\u201d, Management Science, Vol. 28, pp. 1421\u201031.","DOI":"10.1287\/mnsc.28.12.1421"},{"key":"key2022020220100973600_frdg1","doi-asserted-by":"crossref","unstructured":"Swanson, E.B. and Ramiller, N.C. (1997), \u201cThe organizing vision in information systems innovation\u201d, Organisation Science, pp. 458\u201074.","DOI":"10.1287\/orsc.8.5.458"}],"container-title":["Internet Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/10662240410530862","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10662240410530862\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10662240410530862\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:39:59Z","timestamp":1753400399000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/intr\/article\/14\/2\/155-166\/178263"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,4,1]]},"references-count":83,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2004,4,1]]}},"alternative-id":["10.1108\/10662240410530862"],"URL":"https:\/\/doi.org\/10.1108\/10662240410530862","relation":{},"ISSN":["1066-2243"],"issn-type":[{"value":"1066-2243","type":"print"}],"subject":[],"published":{"date-parts":[[2004,4,1]]}}}