{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,7]],"date-time":"2026-02-07T03:26:56Z","timestamp":1770434816939,"version":"3.49.0"},"reference-count":25,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2008,5,23]],"date-time":"2008-05-23T00:00:00Z","timestamp":1211500800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008,5,23]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>This paper aims to examine the impact of cultural factors on the success or failure of three Western Australian (WA) government\u2010funded collaboratively\u2010owned regional internet community portals designed to encourage small to medium\u2010sized enterprise adoption of e\u2010commerce. Two portals were rural\/country\u2010based and the third was in metropolitan WA.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Hofstede's cultural dimensions theory is used to interpret the findings of study which employed the structured case study methodology using a multiple\u2010case embedded\u2010design.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Australia with cultural traits of high individualism, masculinity, low power distance and moderately low uncertainty avoidance, would not be a laggard in adopting technological innovation. In such a culture, the individual's perceived usefulness and personal gain will be the most important factors in technology acceptance. However, this research highlights a need for caution in using national culture to examine IS adoption. In this study, the collectivist culture of the rural communities was instrumental in initially sustaining their portals, as participants placed the community's perceived usefulness and gain from the portal above that of the individual. The individualistic nature of the owners and the communities catered for by the metropolitan portal resulted in its failure.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>While culture is an important construct in the success of community\u2010based IS endeavours, it should be examined at the local level instead of a national one. The limitations of this paper are that culture is examined only from the perspective of collectivism or individualism, and that the study is based only in Australia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>Cultural contexts underlying regional collaborative IS efforts can in some cases be leveraged to achieve intended outcomes. In others, they can indicate that the initiatives are not suitable and would require significantly greater resources.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This study contributes to knowledge in the area of the role of culture in community\u2010based IS initiatives by showing that outcomes of similar initiatives can differ based on sub cultural differences within a national culture.<\/jats:p><\/jats:sec>","DOI":"10.1108\/13287260810876894","type":"journal-article","created":{"date-parts":[[2008,6,7]],"date-time":"2008-06-07T07:04:02Z","timestamp":1212822242000},"page":"56-71","source":"Crossref","is-referenced-by-count":8,"title":["Interpreting the success and failure of regional internet community portals in promoting e\u2010commerce adoption by SMEs"],"prefix":"10.1108","volume":"10","author":[{"given":"Denise E.","family":"Gengatharen","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031820385427200_b1","doi-asserted-by":"crossref","unstructured":"Carroll, J.M. and Swatman, P.A. 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