{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,18]],"date-time":"2026-08-18T00:04:45Z","timestamp":1787011485550,"version":"3.56.0"},"reference-count":42,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2012,8,10]],"date-time":"2012-08-10T00:00:00Z","timestamp":1344556800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,8,10]]},"abstract":"<jats:sec>\n                    <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n                    <jats:p>Many problems in science and engineering fields involve decision making. Usually these decision\u2010making processes are based on several criteria that represent various experts' knowledge. Stakeholder prioritization is useful for assisting in decision\u2010making situations where various stakeholders have competing interests, resources are limited, and stakeholder requirements must be appropriately balanced. When these conflicts arise it is important to the success of the organization that it has prioritized each stakeholder according to the situation. To date, few researchers tried to resolve this question, mostly are based on intuitive and very simple reasoning methods which are error prone. The purpose of this paper is to propose a multi\u2010criteria decision analysis process to help decision makers when evaluating and prioritizing stakeholders.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n                    <jats:p>\n                      In this process, Mitchell\n                      <jats:italic>et al.<\/jats:italic>\n                      's model is used for identifying criteria on which stakeholders will be evaluated and the fuzzy Choquet integral as an aggregation operator. This research also tested and discussed the proposal using a case study from Toulouse city subway.\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n                    <jats:p>The results show the applicability of this process and the effectiveness of using the fuzzy Choquet integral than a traditional multi\u2010criteria evaluation method for human subjective evaluation, or when criteria are not mutually independent.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title>\n                    <jats:p>The highly subjective nature of criteria weights and rapid elicitation can lead to questions of validity. Also, results are not always widely accepted.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n                    <jats:p>\n                      The paper is original in considering the stakeholder prioritization problem as a multi\u2010criteria decision analysis problem; using a simple and well\u2010known model to classify stakeholders, i.e Mitchell\n                      <jats:italic>et al.<\/jats:italic>\n                      's model; and in using Choquet integral as an aggregation operator which allows considering interaction between criteria.\n                    <\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/13287261211255365","type":"journal-article","created":{"date-parts":[[2012,8,4]],"date-time":"2012-08-04T07:04:16Z","timestamp":1344063856000},"page":"264-280","source":"Crossref","is-referenced-by-count":30,"title":["Using multi\u2010criteria analysis to prioritize stakeholders"],"prefix":"10.1108","volume":"14","author":[{"given":"Hakim","family":"Bendjenna","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Pierre\u2010Jean","family":"Charre","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nacer","family":"Eddine Zarour","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"key":"key2022031820353597100_b1","doi-asserted-by":"crossref","unstructured":"Aranda, G., Vizca\u00edno, A., Cechich, A. and Piattini, M. 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