{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:01:36Z","timestamp":1754157696469,"version":"3.41.2"},"reference-count":41,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2003,5,1]],"date-time":"2003-05-01T00:00:00Z","timestamp":1051747200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2003,5,1]]},"abstract":"<jats:p>Organizations have already realized the significance of capturing, sharing and applying the collective experience and know\u2010how of their members. The aim is to increase operational efficiency, productivity, quality of services and get innovative products and solutions to their customers. However, it is well known that technological approaches for managing organizational knowledge need further development for their effective deployment in real settings. The aim of this paper is to provide an overview of previous work done in information technology solutions to support knowledge management, to specify important features that an advanced knowledge management system must have in order to be successfully deployed in an organization, and identify emerging technological issues that must be researched and be developed in order the technological expectations of the knowledge management community to be fulfilled.<\/jats:p>","DOI":"10.1108\/13673270310477324","type":"journal-article","created":{"date-parts":[[2003,6,16]],"date-time":"2003-06-16T19:12:52Z","timestamp":1055790772000},"page":"114-127","source":"Crossref","is-referenced-by-count":13,"title":["Technological issues towards knowledge\u2010powered organizations"],"prefix":"10.1108","volume":"7","author":[{"given":"George A.","family":"Vouros","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022013020022367900_b1","unstructured":"Abecker A., Bernardi, A. Hinkelmann, K., Kuhn, O. and Sintek, M. (1998a), \u201cTechniques for organizational memory information systems\u201d, DFKI Document D\u201098\u201002."},{"key":"key2022013020022367900_b2","doi-asserted-by":"crossref","unstructured":"Abecker A., Bernardi, A. Hinkelmann, K., Kuhn, O. and Sintek, M. (1998b), \u201cTowards a technology for organizational memories\u201d, IEEE Intelligent Systems, May\/June, pp. 40\u20108.","DOI":"10.1109\/5254.683209"},{"key":"key2022013020022367900_b3","doi-asserted-by":"crossref","unstructured":"Abecker A., Bernardi, A., Maus, H., Sintek, M. and Wenzel, C. (2000), \u201cInformation supply for business processes \u2013 coupling workflow with document analysis and information retrieval\u201d, Knowledge\u2010Based Systems, Vol. 13 No. 5, pp. 271\u201084","DOI":"10.1016\/S0950-7051(00)00087-3"},{"key":"key2022013020022367900_b4","unstructured":"Brickley, D. and Guha, R. (2000), Resource Description Framework (RDF) Schema Specification 1.0. Candidate Recommendation, 3W Consortium, available at: http:\/\/www.w3.org\/TR\/2000\/CR\u2010rdf\u2010schema\u201020000327."},{"key":"key2022013020022367900_b5","doi-asserted-by":"crossref","unstructured":"Domingue, J. and Motta, E. (2000), \u201cPlanetOnto: from news publishing to integrated knowledge management support\u201d, IEEE Intelligent Systems, May\/June, pp. 26\u201032.","DOI":"10.1109\/5254.846282"},{"key":"key2022013020022367900_b6","unstructured":"D\u00c9COR (n.d.) DECOR Project, available at: http:\/\/serv\u20104100.dfki.uni\u2010kl.de:8080\/km\/projects\/project[\u223c(name=decor\u223c)]\/?lang=eng."},{"key":"key2022013020022367900_b7","unstructured":"ENRICH (n.d.) ENRICH Project, KMI\u2010Open University, available at: http:\/\/kmi.open.ac.uk\/projects\/enrich\/enrich\u2010oms98\u2010paper.html."},{"key":"key2022013020022367900_b8","unstructured":"Erdman, M., Maedche, A, Schnurr, H.P. and Staab, S. (2001), \u201cFrom manual to semi\u2010automatic semantic annotation: about ontology\u2010based text annotation tools\u201d, ETAI Journal, Vol. 6."},{"key":"key2022013020022367900_b9","doi-asserted-by":"crossref","unstructured":"Farcquhar, A., Fikes, R. and Rice, J. (1997), \u201cThe ontolingua server: a tool for collaborative ontology construction\u201d, International Journal of Human\u2010Computer Studies, Vol. 46 No. 6, pp. 707\u201027.","DOI":"10.1006\/ijhc.1996.0121"},{"key":"key2022013020022367900_b10","unstructured":"Fensel, D., Decker, S., Erdmann, M. and Studer, R. (1998), \u201cOntobroker: the very high idea\u201d, Proceedings of the 11th International Flairs Conference (FLAIRS\u201098), May, Sanibel Island, FL."},{"key":"key2022013020022367900_b11","unstructured":"FIPA (2001), \u201cFIPA ACL message structure specification\u201d, available at http:\/\/www.fipa.org\/specs\/fipa00061\/."},{"key":"key2022013020022367900_b12","unstructured":"Genesereth, M.R. and Fikes, R.E. (1992), Knowledge Interchange Format, Version 3.0, Reference Manual, Report\u2010Logic\u201092\u20101 Computer Science Department, Stanford University."},{"key":"key2022013020022367900_b13","unstructured":"Grosz, B.J., Hunsburger, L. and Kraus, S. (1999), \u201cPlanning and acting together\u201d, AI Magazine, Vol. 20 No. 4, Winter, pp. 23\u201035."},{"key":"key2022013020022367900_b14","doi-asserted-by":"crossref","unstructured":"Gruber, T.R. (1994), \u201cTowards principles for the design of ontologies used for knowledge sharing\u201d, International Journal of Human Computer Studies, Vol. 43 No. 3\/4, pp. 907\u201028.","DOI":"10.1006\/ijhc.1995.1081"},{"key":"key2022013020022367900_b15","unstructured":"Guarino, N. (1996), \u201cUnderstanding, building and using ontologies\u201d, International Journal of Human\u2010Computer Studies\/Knowledge Acquisition, Special Issue on using Explicit Ontologies."},{"key":"key2022013020022367900_b16","doi-asserted-by":"crossref","unstructured":"Guarino, N., Masolo, C. and Vetere, G. (1999), \u201cOntoSeek: content\u2010based access to the Web\u201d, IEEE Intelligent Systems, May\/June, pp. 70\u201080.","DOI":"10.1109\/5254.769887"},{"key":"key2022013020022367900_b17","unstructured":"Hendler, J. (2000), \u201cDarpa Agent Markup Language (DAML)\u201d, available at: http:\/\/dtsn.darpa.mil\/iso\/programtemp.asp?mode=347."},{"key":"key2022013020022367900_b18","unstructured":"VTT (2000), IDU\u2010PUSH Project, available at: http:\/\/www.vtt.fi\/tte\/samba\/projects\/ida\u2010push\/IdaPush.htm."},{"key":"key2022013020022367900_b19","doi-asserted-by":"crossref","unstructured":"Johnson, C., Birnbaum, L., Bareiss, R. and Hinrichs, T., (2000), \u201cWar stories. Harnessing organizational memories to support task performance\u201d, Intelligence, Spring, pp. 17\u201031.","DOI":"10.1145\/333175.333180"},{"key":"key2022013020022367900_b20","unstructured":"Karacapilidis, N., Vouros, G. and Darzentas, J. (1999), \u201cEnhancing collaborative work and human\u2010computer interaction with intelligent agents\u201d, Proceedings of IFORS, SPC\u20109, Intelligent Systems and Active DSS, Turku, Finland."},{"key":"key2022013020022367900_b21","unstructured":"Kuhn, O. and Abecker, A. (1997), \u201cCorporate memories for knowledge management in industrial practice: prospects and challenges\u201d, Jounal of Universal Computer Science, Vol. 3 No. 8, pp. 929\u201054."},{"key":"key2022013020022367900_b22","unstructured":"Lee, J. et al. (1996), \u201cThe PIF process interchange format and framework\u201d, Working paper No. 194, Center for Coordination Science, MIT, Cambridge, MA."},{"key":"key2022013020022367900_b23","unstructured":"Liao, M., Abecker, A., Bernardi, A., Hinkelmann, K. and Sintek, M. (1999a), \u201cOntologies for knowledge retrieval in organizational memories\u201d, Workshop on Learning Software Organizations (LSO) at SEKE\u201999, Kaiserslautern, Germany. June 16th."},{"key":"key2022013020022367900_b24","doi-asserted-by":"crossref","unstructured":"Liao, M., Hinkelmann, K., Abecker, A. and Sintek, M. (1999b), \u201cA competence knowledge base system for the organizational memory\u201d, in Puppe, F. (Ed.), XPS\u201099\/5. Deutsche Tagung Wissensbasierte Systeme, Springer Verlag, W\u00fcrzburg.","DOI":"10.1007\/10703016_8"},{"key":"key2022013020022367900_b25","doi-asserted-by":"crossref","unstructured":"Luke, S., Spector, L., Rager, D. and Hendler, J. (1997), \u201cOntology\u2010based Web agents\u201d, Proceedings of 1st International Conference on Autonomous Agents.","DOI":"10.1145\/267658.267668"},{"key":"key2022013020022367900_b26","unstructured":"Maedche, A. and Staab, S. (2000), \u201cDiscovering conceptual relations from text\u201d, Proceedings of ECAI\u20102000, IOS Press, Amsterdam."},{"key":"key2022013020022367900_b27","doi-asserted-by":"crossref","unstructured":"O\u2019Leary, D.E. (1998), \u201cUsing AI in knowledge management: knowledge bases and ontologies\u201d, IEEE Intelligent Systems, May\/June, pp. 34\u20109.","DOI":"10.1109\/5254.683180"},{"key":"key2022013020022367900_b28","unstructured":"PointCast, \u201cPoinCast 2.01\u201d, available at: www.pointcast.com."},{"key":"key2022013020022367900_b29","unstructured":"Reimer, U. (1998), \u201cKnowledge integration for building organisational memories\u201d, Proceedings of the 11th Banff Knowledge Acquisition for Knowledge\u2010Based Systems Workshop, Banff, Alberta, Canada, 18\u201023 April."},{"key":"key2022013020022367900_b30","doi-asserted-by":"crossref","unstructured":"Reimer, U., Margelisch, A., and Staudt, M. (2000), \u201cEULE: a knowledge\u2010based system to support business processes\u201d, Knowledge\u2010based Systems, Vol. 13 No. 3.","DOI":"10.1016\/S0950-7051(00)00086-1"},{"key":"key2022013020022367900_b31","unstructured":"RDF (1999), \u201cResource description framework (RDF) model and syntax specification\u201d, W3C Recommendation, available at: http:\/\/www.w3.org\/TR\/1999\/REC\u2010rdf\u2010syntax\u201019990222\/."},{"key":"key2022013020022367900_b32","unstructured":"Selvin, A., Buckingham Shum, S., Sierhuis, M., Conklin, J., Zimmerman, B., Palus, C., Drath, W., Horth, D., Domingue, J., Motta, E. and Gangmin, L., (2001), \u201cCompendium: making meetings into knowledge events\u201d, KMI\u2010TR\u2010103, February, available at: http:\/\/www.mi.open.ac.uk\/tr\/papers\/kmi\u2010tr\u2010103.pdf."},{"key":"key2022013020022367900_b33","doi-asserted-by":"crossref","unstructured":"Schlenoff, C., Gruninger, M., Tissot, F., Valois, J., Lubell, J. and Lee, J. (2000), The Process Specification Language (PSL): Overview and Version 1.0 Specification, NISTIR 6459, National Institute of Standards and Technology, Gaithersburg, MD.","DOI":"10.6028\/NIST.IR.6459"},{"key":"key2022013020022367900_b34","unstructured":"Smith, R.G. and Farquhar, A. (2000) \u201cThe road ahead for knowledge management: an AI perspective\u201d, AI Magazine, Vol. 21 No. 4, Winter, pp. 17\u201040."},{"key":"key2022013020022367900_b35","doi-asserted-by":"crossref","unstructured":"Staab, S., Studer, R., Schnurr, H.P. and Sure, Y. (2001a), \u201cKnowledge process and ontologies\u201d, IEEE Intelligent Systems, January\/February, pp. 26\u201034.","DOI":"10.1109\/5254.912382"},{"key":"key2022013020022367900_b36","unstructured":"Staab, S. and Maedche, A. (2001b), \u201cKnowledge portals. Ontologies at work\u201d, AI Magazine, Vol. 22 No. 2, Summer, pp. 63\u201075."},{"key":"key2022013020022367900_b37","unstructured":"W3C (2000), Extensible Markup Language (XML) 1.0, 2nd ed., W3C Recommendation, October, available at: http:\/\/www.w3.org\/TR\/2000\/REC\u2010xml\u201020001006."},{"key":"key2022013020022367900_b38","doi-asserted-by":"crossref","unstructured":"Walsh, J.P. and Ungson, G.R. (1991), \u201cOrganizational memory\u201d, Academy of Management Review, Vol. 16, pp. 57\u201091.","DOI":"10.5465\/amr.1991.4278992"},{"key":"key2022013020022367900_b39","doi-asserted-by":"crossref","unstructured":"Wielinga, B., Van de Velde, W., Schreiber, G. and Akkermans, H. (1992), \u201cTowards a unification of knowledge modelling approaches\u201d, Proceedings of the 7th Banff Knowledge Acquisition for Knowledge\u2010Based Systems Workshop, Banff, Canada.","DOI":"10.1007\/978-3-642-77927-5_14"},{"key":"key2022013020022367900_b40","unstructured":"WFMC (1996), \u201cWorkflow management coalition, workflow management coalition terminology and glossary\u201d, Document number WFMC\u2010TC\u201010011, June."},{"key":"key2022013020022367900_b41","doi-asserted-by":"crossref","unstructured":"Vouros, G. (2001), \u201cConceptual modelling of multimedia objects for user tailored information presentations\u201d, Applied Artificial Intelligence, Vol. 15 No. 6, July, pp. 521\u201060.","DOI":"10.1080\/088395101753199560"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/13673270310477324","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/13673270310477324\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/13673270310477324\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:10:30Z","timestamp":1753402230000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/7\/2\/114-127\/266484"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,5,1]]},"references-count":41,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2003,5,1]]}},"alternative-id":["10.1108\/13673270310477324"],"URL":"https:\/\/doi.org\/10.1108\/13673270310477324","relation":{},"ISSN":["1367-3270"],"issn-type":[{"type":"print","value":"1367-3270"}],"subject":[],"published":{"date-parts":[[2003,5,1]]}}}