{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,27]],"date-time":"2026-01-27T11:26:01Z","timestamp":1769513161984,"version":"3.49.0"},"reference-count":29,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2004,12,1]],"date-time":"2004-12-01T00:00:00Z","timestamp":1101859200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,12,1]]},"abstract":"<jats:p>The non\u2010profit sector is at present involved in a deep renewal process. Non\u2010profit organizations are required to deliver tailored and high\u2010quality services in order to overcome environmental complexity and scarcity of resources. In this context, non\u2010profit organizations are being called to reengineer their core processes and organizational paradigms. To achieve excellence, all available resources should be managed with increased effectiveness and efficiency, the most important of these being knowledge. This paper contributes to the literature about the role which knowledge management plays in achieving excellence in the non\u2010profit sector. In particular, the main results from an explorative survey of Italian non\u2010profit organizations are formalized and discussed.<\/jats:p>","DOI":"10.1108\/13673270410567602","type":"journal-article","created":{"date-parts":[[2004,11,8]],"date-time":"2004-11-08T18:45:40Z","timestamp":1099939540000},"page":"16-30","source":"Crossref","is-referenced-by-count":112,"title":["Knowledge management in non\u2010profit organizations"],"prefix":"10.1108","volume":"8","author":[{"given":"Emanuele","family":"Lettieri","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Francesca","family":"Borga","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Alberto","family":"Savoldelli","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022020120143341700_b1","unstructured":"Ambrosio, G. and Bandini, F. 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