{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,1]],"date-time":"2026-06-01T19:57:37Z","timestamp":1780343857753,"version":"3.54.1"},"reference-count":47,"publisher":"Emerald","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,7,13]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>This paper aims to discuss the motivational factors affecting the knowledge sharing through an intra-organizational social media platform and to answer the following research questions: \u201cWhat motivates employees to share their knowledge through an intra-organizational social media platform?\u201d; \u201cWhat impedes them sharing knowledge this way?\u201d; and \u201cDo these factors differ from those motivational factors regarding knowledge sharing in general?\u201d.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>The paper approaches the issue from both theoretical and empirical viewpoints. The motivational factors regarding knowledge sharing in general are summed up from literature. The social media platform perspective to the issue is studied by conducting a survey in two companies.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>The results reveal that the motivation to share knowledge through an intra-organizational social media platform is the desire to help the organization reach its goals and helping colleagues, while financial rewards and advancing one's career were seen as least motivating. The key issues enabling the success of using a collaborative intra-organizational social media platform in knowledge sharing are in line with the general knowledge sharing motivational factors, although supplemented with some additional features: reciprocity in knowledge sharing, making every-day work easier and faster and ease of use are the key factors that make or break the success.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>The empirical study reveals what motivates and impedes the employees of the companies to share knowledge via an intra-organizational social media platform. The results are discussed in the light of those from earlier research about general knowledge sharing motivational factors.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/13673271211246167","type":"journal-article","created":{"date-parts":[[2012,7,7]],"date-time":"2012-07-07T07:08:08Z","timestamp":1341644888000},"page":"592-603","source":"Crossref","is-referenced-by-count":170,"title":["Knowledge sharing motivational factors of using an intra-organizational social media platform"],"prefix":"10.1108","volume":"16","author":[{"given":"Vilma","family":"Vuori","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jussi","family":"Okkonen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"key":"2026042008274139500_b1","unstructured":"Alkula, T.\n          , P\u00f6ntinen, S. and Yl\u00f6stalo, P. (1994), Sosiaalitutkimuksen kvantitatiiviset menetelm\u00e4t, WSOY, Juva, in Finnish."},{"issue":"1","key":"2026042008274139500_b2","doi-asserted-by":"crossref","first-page":"64","DOI":"10.1108\/13673270310463626","article-title":"Motivation and barriers to participation in virtual knowledge-sharing communities of practice","volume":"7","author":"Ardichvili","year":"2003","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"2026042008274139500_b3","doi-asserted-by":"crossref","first-page":"98","DOI":"10.1108\/13673270910931198","article-title":"Cultural and social issues for knowledge sharing","volume":"13","author":"Barachini","year":"2009","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"2026042008274139500_b4","doi-asserted-by":"crossref","first-page":"14","DOI":"10.4018\/irmj.2002040102","article-title":"Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing","volume":"15","author":"Bock","year":"2002","journal-title":"Information Resources Management Journal"},{"issue":"1","key":"2026042008274139500_b5","doi-asserted-by":"crossref","first-page":"87","DOI":"10.2307\/25148669","article-title":"Behavioural intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate","volume":"29","author":"Bock","year":"2005","journal-title":"MIS Quarterly"},{"issue":"11","key":"2026042008274139500_b6","doi-asserted-by":"crossref","first-page":"1039","DOI":"10.1080\/01446190903280435","article-title":"Value management practice in South Africa: the built environment professions compared","volume":"27","author":"Bowen","year":"2009","journal-title":"Construction Management and Economics"},{"issue":"1","key":"2026042008274139500_b7","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1080\/09523980701847115","article-title":"Affordance analysis \u2013 matching learning tasks with learning technologies","volume":"45","author":"Bower","year":"2008","journal-title":"Educational Media International"},{"issue":"5","key":"2026042008274139500_b8","doi-asserted-by":"crossref","first-page":"687","DOI":"10.1177\/0170840602235001","article-title":"Knowledge sharing dilemmas","volume":"23","author":"Cabrera","year":"2002","journal-title":"Organization Studies"},{"issue":"4","key":"2026042008274139500_b9","doi-asserted-by":"crossref","first-page":"464","DOI":"10.1086\/318641","article-title":"Web surveys: a review of issues and approaches","volume":"64","author":"Couper","year":"2000","journal-title":"Public Opinion Quarterly"},{"key":"2026042008274139500_b10","unstructured":"Davenport, T.H.\n           (1997), Information Ecology, Oxford University Press, Oxford."},{"key":"2026042008274139500_b11","unstructured":"Davenport, T.H.\n           and Prusak, L. (1998), Working Knowledge: How Organisations Manage What They Know, Harvard Business School Press, Boston, MA."},{"issue":"4","key":"2026042008274139500_b12","first-page":"113","article-title":"Diagnosing cultural barriers to knowledge management","volume":"14","author":"De Long","year":"2000","journal-title":"The Academy of Management Executive"},{"issue":"2","key":"2026042008274139500_b13","doi-asserted-by":"crossref","DOI":"10.2196\/jmir.4.2.e13","article-title":"Using the internet for surveys and health research","volume":"4","author":"Eysenbach","year":"2002","journal-title":"Journal of Medical Internet Research"},{"key":"2026042008274139500_b14","doi-asserted-by":"crossref","unstructured":"Frey, B.\n           (2002), \u201cHow does pay influence motivation?\u201d, in Frey, B. and Osterloh, M. (Eds), Successful Management by Motivation, Springer, New York, NY, pp. 55-8.","DOI":"10.1007\/978-3-662-10132-2_3"},{"issue":"4","key":"2026042008274139500_b15","doi-asserted-by":"crossref","first-page":"571","DOI":"10.1002\/hrm.20298","article-title":"A model of knowledge-sharing motivation","volume":"48","author":"Gagn\u00e9","year":"2009","journal-title":"Human Resource Management"},{"key":"2026042008274139500_b16","unstructured":"Ghauri, P.\n           and Gr\u00f8nhaug, K. (2005), Research Methods in Business Studies. A Practical Guide, 3rd ed., Prentice Hall, Harlow."},{"issue":"4","key":"2026042008274139500_b17","doi-asserted-by":"crossref","first-page":"525","DOI":"10.1108\/03055720810917750","article-title":"An emerging global knowledge management platform: the case of iBridge","volume":"38","author":"Grossman","year":"2008","journal-title":"VINE: The journal of information and knowledge management systems"},{"issue":"4","key":"2026042008274139500_b18","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1002\/(SICI)1099-050X(199724)36:4<409::AID-HRM5>3.0.CO;2-Z","article-title":"Leveraging HRM to enrich competitive intelligence","volume":"36","author":"Hannon","year":"1997","journal-title":"Human Resource Management"},{"issue":"5","key":"2026042008274139500_b19","doi-asserted-by":"crossref","first-page":"315","DOI":"10.1080\/01449290310001592587","article-title":"Cognitive, physical, sensory, and functional affordances in interaction design","volume":"22","author":"Hartson","year":"2003","journal-title":"Behaviour and Information Technology"},{"issue":"2","key":"2026042008274139500_b20","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1002\/(SICI)1099-1441(199906)6:2<91::AID-KPM54>3.0.CO;2-M","article-title":"Why share knowledge? The influence of ICT on the motivation for knowledge sharing","volume":"6","author":"Hendriks","year":"1999","journal-title":"Knowledge and Process Management"},{"issue":"1","key":"2026042008274139500_b21","doi-asserted-by":"crossref","first-page":"98","DOI":"10.1108\/02635570910926618","article-title":"The relationship between knowledge management enablers and performance","volume":"109","author":"Ho","year":"2009","journal-title":"Industrial Management & Data Systems"},{"issue":"1","key":"2026042008274139500_b22","doi-asserted-by":"crossref","first-page":"128","DOI":"10.1108\/13673271011015615","article-title":"Trust and tacit knowledge sharing and use","volume":"14","author":"Holste","year":"2010","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"2026042008274139500_b23","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.im.2007.11.001","article-title":"Acceptance of blog usage: the roles of technology acceptance, social influence and knowledge sharing motivation","volume":"45","author":"Hsu","year":"2006","journal-title":"Information and Management"},{"issue":"1","key":"2026042008274139500_b24","doi-asserted-by":"crossref","first-page":"88","DOI":"10.1287\/orsc.2.1.88","article-title":"Organizational learning: the contributing processes and the literatures","volume":"2","author":"Huber","year":"1991","journal-title":"Organization Science"},{"key":"2026042008274139500_b25","doi-asserted-by":"crossref","unstructured":"Huemer, L.\n          , von Krogh, G. and Roos, J. (1998), \u201cKnowledge and concept of trust\u201d, in von Krogh, G., Roos, J. and Kleine, D. (Eds), Knowing in Firms: Understanding, Managing and Measuring Knowledge, Sage, London, pp. 123-45.","DOI":"10.4135\/9781446280256.n6"},{"issue":"4","key":"2026042008274139500_b26","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1177\/1534484303257985","article-title":"Knowledge sharing in organizations: a conceptual framework","volume":"2","author":"Ipe","year":"2003","journal-title":"Human Resource Development Review"},{"issue":"2","key":"2026042008274139500_b27","doi-asserted-by":"crossref","first-page":"251","DOI":"10.1108\/13673271111119682","article-title":"An integrative model for knowledge sharing in communities-of-practice","volume":"15","author":"Jeon","year":"2011","journal-title":"Journal of Knowledge Management"},{"issue":"10","key":"2026042008274139500_b28","doi-asserted-by":"crossref","first-page":"12423","DOI":"10.1016\/j.eswa.2011.04.023","article-title":"Individual, social, and organizational contexts for active knowledge sharing in communities of practice","volume":"38","author":"Jeon","year":"2011","journal-title":"Expert Systems with Applications"},{"issue":"3","key":"2026042008274139500_b29","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1177\/089443939901700307","article-title":"Research methodology: taming the cyber frontier: techniques for improving online surveys","volume":"17","author":"Kaye","year":"1999","journal-title":"Social Science Computer Review"},{"issue":"3","key":"2026042008274139500_b30","first-page":"77","article-title":"Surveying the territory: GVU's five WWW user surveys","volume":"1","author":"Kehoe","year":"1996","journal-title":"The World Wide Web Journal"},{"issue":"5","key":"2026042008274139500_b31","first-page":"54","article-title":"Why incentive plans cannot work","volume":"71","author":"Kohn","year":"1993","journal-title":"Harvard Business Review"},{"issue":"1","key":"2026042008274139500_b32","doi-asserted-by":"crossref","first-page":"17","DOI":"10.4018\/jec.2006010102","article-title":"The role of culture in knowledge management: a case study of two global firms","volume":"2","author":"Leidner","year":"2006","journal-title":"International Journal of e-Collaboration"},{"issue":"1","key":"2026042008274139500_b33","doi-asserted-by":"crossref","first-page":"120","DOI":"10.1108\/13673270910931215","article-title":"Web 2.0 implications on knowledge management","volume":"13","author":"Levy","year":"2009","journal-title":"Journal of Knowledge Management"},{"key":"2026042008274139500_b34","doi-asserted-by":"crossref","unstructured":"Liebowitz, J.\n           (2006), Strategic Intelligence. Business Intelligence, Competitive Intelligence and Knowledge Management, Auerbach Publications, Boca Raton, FL.","DOI":"10.1201\/9781420013900"},{"issue":"2","key":"2026042008274139500_b35","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1177\/0165551506068174","article-title":"Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions","volume":"33","author":"Lin","year":"2007","journal-title":"Journal of Information Science"},{"key":"2026042008274139500_b36","unstructured":"Luoma, S.\n           and Okkonen, J. (2009), \u201cCapturing competence \u2013 using wiki for transferring tacit knowledge\u201d, Proceedings of the European Conference on Intellectual Capital in Haarlem, The Netherlands, 2009, pp. 329-36."},{"issue":"2","key":"2026042008274139500_b37","doi-asserted-by":"crossref","first-page":"242","DOI":"10.2307\/259373","article-title":"Social capital, intellectual capital and the organizational advantage","volume":"23","author":"Nahapiet","year":"1998","journal-title":"Academy of Management Review"},{"issue":"4","key":"2026042008274139500_b38","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1108\/13673270910971824","article-title":"Determinants of knowledge sharing using Web 2.0 technologies","volume":"13","author":"Paroutis","year":"2011","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"2026042008274139500_b39","doi-asserted-by":"crossref","first-page":"1021","DOI":"10.1108\/14684520911010981","article-title":"Personal knowledge management: the role of Web 2.0 tools for managing knowledge at individual and organizational levels","volume":"33","author":"Razmerita","year":"2009","journal-title":"Online Information Review"},{"issue":"3","key":"2026042008274139500_b40","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1108\/13673270510602746","article-title":"Three-dozen knowledge-sharing barriers managers must consider","volume":"9","author":"Riege","year":"2005","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"2026042008274139500_b41","doi-asserted-by":"crossref","first-page":"54","DOI":"10.1006\/ceps.1999.1020","article-title":"Intrinsic and extrinsic motivations: classic definitions and new directions","volume":"25","author":"Ryan","year":"2000","journal-title":"Contemporary Educational Psychology"},{"key":"2026042008274139500_b42","unstructured":"Schein, E.H.\n           (2004), Organizational Culture and Leadership, 3rd ed., John Wiley & Sons, New York, NY."},{"issue":"6","key":"2026042008274139500_b43","doi-asserted-by":"crossref","first-page":"509","DOI":"10.1108\/13673270910997150","article-title":"Web 2.0 and the empowerment of the knowledge worker","volume":"13","author":"Schneckenberg","year":"2009","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"2026042008274139500_b44","doi-asserted-by":"crossref","first-page":"462","DOI":"10.1108\/13673271111137439","article-title":"Organisational culture's influence on tacit knowledge-sharing behaviour","volume":"15","author":"Suppiah","year":"2010","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"2026042008274139500_b45","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1111\/j.1748-8583.2003.tb00091.x","article-title":"Sharing knowledge in knowledge-intensive firms","volume":"13","author":"Swart","year":"2003","journal-title":"Human Resource Management Journal"},{"issue":"1","key":"2026042008274139500_b46","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1108\/03055721211207798","article-title":"Refining information and knowledge by social media applications \u2013 adding value by insight","volume":"42","author":"Vuori","year":"2012","journal-title":"VINE: The journal of information and knowledge management systems"},{"issue":"4","key":"2026042008274139500_b47","first-page":"61","article-title":"Collection and connection: the anatomy of knowledge sharing in professional service","volume":"17","author":"Weiss","year":"1999","journal-title":"Organization Development Journal"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/13673271211246167","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/13673271211246167\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/jkm\/article\/16\/4\/592\/260262\/Knowledge-sharing-motivational-factors-of-using-an","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/www.emerald.com\/jkm\/article\/16\/4\/592\/260262\/Knowledge-sharing-motivational-factors-of-using-an","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,20]],"date-time":"2026-04-20T12:27:59Z","timestamp":1776688079000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/jkm\/article\/16\/4\/592\/260262\/Knowledge-sharing-motivational-factors-of-using-an"}},"subtitle":[],"editor":[{"given":"Giovanni","family":"Schiuma","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"editor"}]}],"short-title":[],"issued":{"date-parts":[[2012,7,13]]},"references-count":47,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2012,7,13]]}},"URL":"https:\/\/doi.org\/10.1108\/13673271211246167","relation":{},"ISSN":["1367-3270","1758-7484"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1758-7484","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,7,13]]}}}