{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,12]],"date-time":"2025-12-12T13:22:46Z","timestamp":1765545766688,"version":"3.41.2"},"reference-count":48,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2012,9,7]],"date-time":"2012-09-07T00:00:00Z","timestamp":1346976000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,9,7]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p><jats:italic>This paper aims to clarify the relationship between explicit and tacit knowledge in specific organizational environments. It seeks to explore processes and strategies currently being deployed as best practices in the military to see what can be learnt from them and to improve the use of knowledge assets in large\u2010scale organizations in high\u2010velocity and\/or turbulent environments.<\/jats:italic><\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p><jats:italic>High velocity\/turbulent environments are defined. The paper uses examples from the public sector and the private sector and provides a model for knowledge management in high velocity\/turbulent environments (HVTE) and offers several propositions for further exploration.<\/jats:italic><\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p><jats:italic>The paper provides insights into how and why tacit knowledge is more important to decision making and strategic positioning in high velocity\/turbulent environments. The complexity of knowledge management is enormous.<\/jats:italic><\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p><jats:italic>What the authors learned from the military can serve as lessons for businesses to improve their agility in high velocity\/turbulent environments. Businesses can apply this knowledge in considering the types of environments they operate in and which methods of knowledge transfer would serve them best to remain competitive.<\/jats:italic><\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p><jats:italic>This paper addresses what the authors believe is missing in knowledge management research to date \u2013 how and when tacit knowledge is more critical to organizational success than the use of explicit knowledge. The analysis also provides an environmental framework that distinguishes the use of tacit and explicit knowledge.<\/jats:italic><\/jats:p><\/jats:sec>","DOI":"10.1108\/13673271211262808","type":"journal-article","created":{"date-parts":[[2012,9,6]],"date-time":"2012-09-06T12:01:44Z","timestamp":1346932904000},"page":"774-788","source":"Crossref","is-referenced-by-count":32,"title":["Nimble knowledge transfer in high velocity\/turbulent environments"],"prefix":"10.1108","volume":"16","author":[{"given":"Nory B.","family":"Jones","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John F.","family":"Mahon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2021010620022303200_b2","unstructured":"Argenti, P., Howell, R.A. and Beck, K. (2005), \u201cThe strategic communication imperative\u201d, Sloan Management Review, Vol. 46 No. 3, pp. 82\u20109."},{"key":"key2021010620022303200_b5","unstructured":"Bourgeois, L.J. and Eisenhardt, K.M. (1988), \u201cStrategic decision processes in high velocity environments: four cases: I the microcomputer industry\u201d, Management Science, Vol. 34 No. 7, pp. 816\u201035."},{"key":"key2021010620022303200_b8","unstructured":"Chen, E.L., Katila, R., McDonald, R. and Eisenhardt, K.M. (2010), \u201cLife in the fast lane: origins of competitive interaction in new vs established markets\u201d, Strategic Management Journal, Vol. 31 No. 13, pp. 1527\u201047."},{"key":"key2021010620022303200_b9","unstructured":"Chen, P., Pollard, D. and Puriveth, P. (2011), \u201cImplementing knowledge management\u201d, Journal of Business and Economics Research, Vol. 2 No. 5, pp. 7\u201015."},{"key":"key2021010620022303200_b10","unstructured":"Chua, A. (2007), \u201cA tale of two hurricanes: comparing Katrina and Rita through a knowledge management perspective\u201d, Journal of the American Society for Information Science and Technology, Vol. 58 No. 10, pp. 1518\u201028."},{"key":"key2021010620022303200_b13","unstructured":"Darling, M., Parry, C. and Moore, J. (2005), \u201cLearning in the thick of it\u201d, Harvard Business Review, July\u2010August, pp. 2\u201010."},{"key":"key2021010620022303200_b14","unstructured":"de\u2010Alwis\u2010Seidler, R. and Hartmann, E. (2008), \u201cThe use of tacit knowledge within innovative companies: knowledge management in innovative enterprises\u201d, Journal of Knowledge Management, Vol. 12 No. 1, pp. 133\u201047."},{"key":"key2021010620022303200_b16","unstructured":"Dess, G. and Beard, D. (1984), \u201cDimensions of organizational task environments\u201d, Administrative Science Quarterly, Vol. 29, pp. 52\u201073."},{"key":"key2021010620022303200_b15","unstructured":"Donate, M. and Guadamillas, F. (2010), \u201cThe effect of organizational culture on knowledge management practices and innovation\u201d, Knowledge & Process Management, Vol. 17 No. 2, pp. 82\u201094."},{"key":"key2021010620022303200_b17","unstructured":"Eisenhardt, K.M. (1989), \u201cMaking fast strategic decisions in high\u2010velocity environments\u201d, Academy of Management Journal, Vol. 32 No. 3, pp. 543\u201076."},{"key":"key2021010620022303200_b18","unstructured":"Eisenhardt, K.M. and Bourgeois, L.J. (1988), \u201cPolitics of strategic decision making in high\u2010velocity environments: toward a midrange theory\u201d, Academy of Management Journal, Vol. 31 No. 4, pp. 737\u201070."},{"key":"key2021010620022303200_b19","unstructured":"Emelo, R. (2009), \u201cThe future of knowledge management\u201d, Chief Learning Officer, May, pp. 44\u20107."},{"key":"key2021010620022303200_b20","unstructured":"Emery, F.E. and Trist, E. (1965), \u201cCausal texture of organizational environments\u201d, Human Relations, Vol. 18 No. 1, pp. 21\u201032."},{"key":"key2021010620022303200_b21","unstructured":"Erhardt, N. (2011), \u201cIs it all about teamwork? Understanding processes in team\u2010based knowledge work\u201d, Management Learning, Vol. 42 No. 1, pp. 87\u2010112."},{"key":"key2021010620022303200_b22","unstructured":"GAO Report to Congress (2011), \u201cArmy and marine corps training; metrics needed to assess initiatives on training management skills\u201d, available at: www.gao.gov\/new.items\/d11673.pdf (accessed 10 December 2011)."},{"key":"key2021010620022303200_b23","unstructured":"Groysberg, B., Hill, A. and Johnson, T. (2010), \u201cWhich of these people is your future CEO?\u201d, Harvard Business Review, pp. 16\u201020."},{"key":"key2021010620022303200_b24","unstructured":"Guardian (2010), \u201cBP oil spill timeline\u201d, available at: www.guardian.co.uk\/environment\/2010\/jun\/29\/bp\u2010oil\u2010spill\u2010timeline\u2010deepwater\u2010horizon (accessed 22 September 2011)."},{"key":"key2021010620022303200_b27","unstructured":"Hofstede, G., Neuijen, B., Daval Ohayv, D. and Sanders, G. (1990), \u201cMeasuring organizational cultures: a qualitative and quantitative study across twenty cases\u201d, Administrative Science Quarterly, Vol. 35 No. 2, pp. 286\u2010316."},{"key":"key2021010620022303200_b28","doi-asserted-by":"crossref","unstructured":"Kikoski, C.K. and Kikoski, J.F. (2004), The Inquiring Organization: Tacit Knowledge, Conversation, and Knowledge Creation Skills for 21st\u2010Century Organizations, Praeger, Westport, CT, and London.","DOI":"10.5040\/9798400670435"},{"key":"key2021010620022303200_b29","unstructured":"Lamont, J. (2010), \u201cKM past and future: closing the knowledge loop\u201d, KM World, January 8\u20109, pp. 19\u201020."},{"key":"key2021010620022303200_b31","unstructured":"Lowell, B. (2009), \u201cDynamic management: better decisions in uncertain times\u201d, McKinsey Quarterly, December, available at: www.mckinseyquarterly.com\/Dynamic_management_Better_decisions_in_uncertain_times_2475 (accessed 15 October 2011)."},{"key":"key2021010620022303200_b32","unstructured":"Macallister, T. (2010), \u201cTony Hayward: public saw us as \u2018fumbling and incompetent\u2019\u201d, The Guardian, 11 November, p. 30."},{"key":"key2021010620022303200_b33","unstructured":"Malhotra, Y. (2005), \u201cIntegrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance\u201d, Journal of Knowledge Management, Vol. 9 No. 1, pp. 7\u201028."},{"key":"key2021010620022303200_b34","doi-asserted-by":"crossref","unstructured":"Nag, R. and Gioia, D.A. (2012), \u201cFrom common to uncommon knowledge: foundations of firm\u2010specific use of knowledge as a resource\u201d, Academy of Management Journal, forthcoming.","DOI":"10.5465\/amj.2008.0352"},{"key":"key2021010620022303200_b35","unstructured":"Nonaka, I., Toyama, R. and Konno, N. (2000), \u201cSECI, BA and leadership: a unified model of dynamic knowledge creation\u201d, Long Range Planning, Vol. 33, pp. 4\u201034."},{"key":"key2021010620022303200_b36","unstructured":"Nunamaker, J., Weber, E.S. and Chen, M. (1989), \u201cOrganizational crisis management systems: planning for intelligent action\u201d, Journal of Management Information Systems, Vol. 5 No. 4, pp. 7\u201032."},{"key":"key2021010620022303200_b50","unstructured":"Polanyi, M. (1966), The Tacit Dimension, Doubleday, Garden City, NY, Library of Congress Catalog Number 06\u201021015."},{"key":"key2021010620022303200_b38","unstructured":"Smith\u2010Easterby, M., Lyles, M.A. and Tsang, E.W. (2008), \u201cKnowledge transfer: current themes and future prospects\u201d, Journal of Management Studies, Vol. 45 No. 4, pp. 677\u201090."},{"key":"key2021010620022303200_b40","unstructured":"Terreberry, S. (1968), \u201cThe evolution of organizational environments\u201d, Administrative Science Quarterly, Vol. 12 No. 4, pp. 590\u2010613."},{"key":"key2021010620022303200_b42","unstructured":"Wang, W. and Belardo, S. (2005), \u201cStrategic integration: a knowledge management approach to crisis management\u201d, Proceedings of the 38th Hawaii International Conference on System Sciences, pp. 1\u201011."},{"key":"key2021010620022303200_b43","unstructured":"Webb, T. (2010), \u201cWiki Leaks cables: BP suffered blowout on Azerbaijan platform\u201d, The Guardian, 16 December, p. 6."},{"key":"key2021010620022303200_b45","unstructured":"Weick, K.E., Sutcliffe, K.M. and Obstfeld, D. (1999), \u201cOrganizing for high reliability: processes of collective mindfulness\u201d, in Sutton, R.S. and Staw, B.M. (Eds), Research in Organizational Behavior, Vol. 1, JAI Press, Greenwich, CT, pp. 81\u2010123."},{"key":"key2021010620022303200_b46","unstructured":"Weiss, J., Donagan, A. and Hughs, J. (2010), \u201cExtreme negotiations: lessons from successful military personnel in Afghanistan and Iraq\u201d, Leadership Lessons from the Military, Harvard Business Review, November."},{"key":"key2021010620022303200_b47","unstructured":"Zheng, W., Yang, B. and McLean, G.N. (2010), \u201cLinking organizational culture, strategy and organizational effectiveness: mediating role of knowledge management\u201d, Journal of Business Research, Vol. 63 No. 7, pp. 763\u201071."},{"key":"key2021010620022303200_frg1","unstructured":"Argenti, P. (2002), \u201cCrisis communication: lessons from 9\/11\u201d, Harvard Business Review, December, pp. 3\u20108."},{"key":"key2021010620022303200_frg3","unstructured":"Bonabeau, E. (2007), \u201cUnderstanding and managing complexity risk\u201d, Sloan Management Review, Vol. 40 No. 4, pp. 62\u201070."},{"key":"key2021010620022303200_frg4","unstructured":"Borison, A. and Hamm, G. (2010), \u201cHow to manage risk (after risk management has failed)\u201d, Sloan Management Review, Vol. 52, pp. 51\u20107."},{"key":"key2021010620022303200_frg6","unstructured":"Bruijn, H. (2003), \u201cOutput steering in public organizations: about the use of a product approach and a process approach\u201d, Managerial Auditing Journal, Vol. 18 No. 4, pp. 303\u201012."},{"key":"key2021010620022303200_frg7","unstructured":"Bungay, S. (2011), \u201cHow to make the most of your company's strategy\u201d, Harvard Business Review, January\u2010February, pp. 1\u201010."},{"key":"key2021010620022303200_frg12","unstructured":"Christie, A. (1934), Murder on the Orient Express, William Morrow Paperbacks, New York, NY."},{"key":"key2021010620022303200_frg11","unstructured":"Claeys, A., Cauberghel, V. and Vyncke, P. (2010), \u201cRestoring reputations in times of crisis: an experimental study of the situational communication theory and the moderating effects of locus of control\u201d, Public Relations Review, Vol. 36, pp. 256\u201062."},{"key":"key2021010620022303200_frg25","unstructured":"Harvard Business Review (2010), \u201cLeadership lessons from the military\u201d, Harvard Business Review, Prod. no. BR1011\u2010MAG\u2010ENG."},{"key":"key2021010620022303200_frg26","unstructured":"Heifetz, R., Gashow, A. and Linsky, M. (2009), \u201cLeadership in a (permanent) crisis\u201d, Harvard Business Review, July\u2010August, pp. 2\u201010."},{"key":"key2021010620022303200_frg30","unstructured":"Lee, J. and Kim, Y. (2001), \u201cA stage model of organizational knowledge management: a latent content analysis\u201d, Expert Systems with Applications, Vol. 20, pp. 299\u2010311."},{"key":"key2021010620022303200_frg37","unstructured":"Schaffer, R. (2010), \u201cFour mistakes leaders keep making\u201d, Harvard Business Review, pp. 2\u20106."},{"key":"key2021010620022303200_frg39","unstructured":"Taleb, N., Goldstein, D. and Spitznagel, M. (2009), \u201cThe six mistakes executives make in risk management\u201d, Harvard Business Review, October, pp. 1\u20104."},{"key":"key2021010620022303200_frg41","unstructured":"Thiessen, A. and Ingenhoff, D. (2011), \u201cSafeguarding reputation through strategic, integrated and situational crisis communication management: development of the integrative model of crisis communication\u201d, Corporate Communications: An International Journal, Vol. 16 No. 1, pp. 8\u201026."},{"key":"key2021010620022303200_frg44","unstructured":"Weeks, M. (2007), \u201cOrganizing for disaster: lessons from the military\u201d, Business Horizons, Vol. 50, pp. 479\u201089."}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/13673271211262808","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/13673271211262808\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/13673271211262808\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:12:04Z","timestamp":1753402324000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/16\/5\/774-788\/257193"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,9,7]]},"references-count":48,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2012,9,7]]}},"alternative-id":["10.1108\/13673271211262808"],"URL":"https:\/\/doi.org\/10.1108\/13673271211262808","relation":{},"ISSN":["1367-3270"],"issn-type":[{"type":"print","value":"1367-3270"}],"subject":[],"published":{"date-parts":[[2012,9,7]]}}}