{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T18:18:32Z","timestamp":1773857912610,"version":"3.50.1"},"reference-count":23,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2001,12,1]],"date-time":"2001-12-01T00:00:00Z","timestamp":1007164800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2001,12,1]]},"abstract":"<jats:p>The successful implementation of various enterprise resource planning (ERP) systems has provoked considerable interest over the last few years. Management has recently been enticed to look toward these new information technologies and philosophies of manufacturing for the key to survival or competitive edges. Although there is no shortage of glowing reports on the success of ERP installations, many companies have tossed millions of dollars in this direction with little to show for it. Since many of the ERP failures today can be attributed to inadequate planning prior to installation, we choose to analyze several critical planning issues including needs assessment and choosing a right ERP system, matching business process with the ERP system, understanding the organizational requirements, and economic and strategic justification. In addition, this study also identifies new windows of opportunity as well as challenges facing companies today as enterprise systems continue to evolve and expand.<\/jats:p>","DOI":"10.1108\/14637150110406768","type":"journal-article","created":{"date-parts":[[2002,11,18]],"date-time":"2002-11-18T17:23:03Z","timestamp":1037640183000},"page":"374-386","source":"Crossref","is-referenced-by-count":232,"title":["Planning for ERP systems: analysis and future trend"],"prefix":"10.1108","volume":"7","author":[{"given":"Injazz J.","family":"Chen","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022030720422921600_b1","unstructured":"Ahmed, P.K.(1999), \u201cMagic bullets of process change? TQM and BPR\u201d, Business Process Management Journal, Vol. 5 No. 4, pp. 294\u20106."},{"key":"key2022030720422921600_b2","doi-asserted-by":"crossref","unstructured":"Altinkemer, K., Chaturvedi, A. and Kondareddy, S. (1998), \u201cBusiness process reengineering and organizational performance: an exploration of issues\u2019\u2019, International Journal of Information Management, Vol. 18 No. 6, pp. 381\u201092.","DOI":"10.1016\/S0268-4012(98)00030-9"},{"key":"key2022030720422921600_b3","unstructured":"Aubrey, O. (1999), \u201cERP loosens a distribution logjam\u201d, APICS\u2013The Performance Advantage, Vol. 9 No. 4, pp. 47\u20109."},{"key":"key2022030720422921600_b4","unstructured":"Bicknell, D. (1998), \u201cSAP to fight drug firm\u2019s $500M suit over R\/3 collapse\u201d, Computer Weekly, 3 September."},{"key":"key2022030720422921600_b5","unstructured":"Boudette, N.E. (1999), \u201cEurope\u2019s SAP scrambles to stem big glitches: software giant to tighten its watch after snafus at Whirlpool, Hershey\u201d, Wall Street Journal, 5 November, pp. A25\u20106."},{"key":"key2022030720422921600_b6","doi-asserted-by":"crossref","unstructured":"Chen, I.J. and Small, M.H. (1996), \u201cPlanning for advanced manufacturing technology: a research framework\u201d, International Journal of Operations & Production Management, Vol. 16 No. 5, pp. 4\u201024.","DOI":"10.1108\/01443579610113915"},{"key":"key2022030720422921600_b7","unstructured":"Conlon, G. (1999), \u201cWired executive: growing sales from existing customers\u201d, Sales and Marketing Management, November, p. 135."},{"key":"key2022030720422921600_b8","unstructured":"Cotteller, M., Austin, R.D. and Nolan, R.L. (1998), Cisco System, Inc.: Implementing ERP, Harvard Business School Publishing, Boston, MA."},{"key":"key2022030720422921600_b9","unstructured":"Davenport, T.H. (1993), Process Innovation, Harvard Business School Press, Boston, MA."},{"key":"key2022030720422921600_b10","unstructured":"Davenport, T.H. (1998), \u201cPutting the enterprise into the enterprise system\u201d, Harvard Business Review, Vol. 76 No. 4, pp. 121\u201031."},{"key":"key2022030720422921600_b11","unstructured":"Dickie, J. (1999), \u201cWhy CRM projects fail\u201d, CRM Journal, Vol. 1 No. 1, Available http:\/\/www.crmcommunity.com."},{"key":"key2022030720422921600_b12","unstructured":"Escalle, C.X., Cotteleer, M.J. and Austin, R.D. (1999), Enterprise Resource Planning (ERP): Technology Note, Harvard Business School Publishing, Boston, MA."},{"key":"key2022030720422921600_b13","doi-asserted-by":"crossref","unstructured":"Hammer, M. and Champy, J. (1993), Reengineering the Corporation, Harper Business, New York, NY.","DOI":"10.1016\/S0007-6813(05)80064-3"},{"key":"key2022030720422921600_b14","unstructured":"Hammer, M. and Stanton, S. (1999), \u201cHow process enterprises really work\u201d, Harvard Business Review, Vol. 77 No. 6, pp. 108\u201018."},{"key":"key2022030720422921600_b15","unstructured":"Kilpatrick, J. (1999), \u201cAdvanced planning systems sparks the supply chain\u201d, APICS\u2010The Performance Advantages, Vol. 9 No. 8."},{"key":"key2022030720422921600_b16","unstructured":"Latamore, G.B. (2000), \u201cSupply chain optimization at Internet speed\u201d, APICS\u2010The Performance Advantage, Vol. 10 No. 5, pp. 37\u201041."},{"key":"key2022030720422921600_b17","unstructured":"Ptak, C.A. and Schragenheim, E. (1999), ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, CRC Press\u2013St Lucie Press."},{"key":"key2022030720422921600_b18","unstructured":"Saunders, J. (1999), \u201cManufacturers build on CRM\u201d, Computing Canada, Vol. 25 No. 32, pp. 17\u201018."},{"key":"key2022030720422921600_b19","doi-asserted-by":"crossref","unstructured":"Small, M.H. and Chen, I.J. (1997), \u201cEconomic and strategic justification of AMT: inferences from industrial practices\u201d, International Journal of Production Economics, Vol. 49 No. 1, pp. 65\u201075.","DOI":"10.1016\/S0925-5273(96)00120-X"},{"key":"key2022030720422921600_b20","unstructured":"Sweat, J. (2000), \u201cOracle rolls out business\u2010intelligence products\u201d, Information Week, 1 May."},{"key":"key2022030720422921600_b21","unstructured":"Trunick, P.A. (1999), \u201cERP: promise or pipe dream?\u201d, Transportation & Distribution, Vol. 40 No. 1, pp. 23\u20106."},{"key":"key2022030720422921600_b22","unstructured":"Wight, O.W. (1984), Manufacturing Resource Planning: MRP II, Oliver Wight Ltd. Publications, Essex Junction, VT."},{"key":"key2022030720422921600_b23","unstructured":"Xenakis, J.J. (2000), \u201cNothing but net\u201d, CFO\u2010The Magazine for Senior Financial Executives, Vol. 16 No. 2, pp. 75\u20108."}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/14637150110406768","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14637150110406768\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14637150110406768\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:35:27Z","timestamp":1753403727000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/7\/5\/374-386\/258134"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2001,12,1]]},"references-count":23,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2001,12,1]]}},"alternative-id":["10.1108\/14637150110406768"],"URL":"https:\/\/doi.org\/10.1108\/14637150110406768","relation":{},"ISSN":["1463-7154"],"issn-type":[{"value":"1463-7154","type":"print"}],"subject":[],"published":{"date-parts":[[2001,12,1]]}}}