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This paper illustrates some of the research findings of an on\u2010going collaborative research project. It first introduces the idea behind a framework for managing process team performance and later compares this framework with the work that an EFQM winning organisation (2000 European Quality Award prize winner) carried out in order to re\u2010engineer its organisation towards a structure based on processes and teams.<\/jats:p>","DOI":"10.1108\/14637150210434991","type":"journal-article","created":{"date-parts":[[2002,10,3]],"date-time":"2002-10-03T18:21:25Z","timestamp":1033669285000},"page":"338-350","source":"Crossref","is-referenced-by-count":20,"title":["Managing processes through teamwork"],"prefix":"10.1108","volume":"8","author":[{"given":"Kepa","family":"Mendibil Telleria","sequence":"first","affiliation":[]},{"given":"Derek","family":"Little","sequence":"additional","affiliation":[]},{"given":"Jill","family":"MacBryde","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022021920163155100_b1","doi-asserted-by":"crossref","unstructured":"Barekat, M.M. 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