{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:07:37Z","timestamp":1754158057905,"version":"3.41.2"},"reference-count":36,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2003,2,1]],"date-time":"2003-02-01T00:00:00Z","timestamp":1044057600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2003,2,1]]},"abstract":"<jats:p>To succeed in today\u2019s global marketplace, organizations are looking at streamlining their supply chain through the successful deployment of information technology. This paper, by means of a case study, discusses how a manufacturing company implemented a transportation planning and optimization system to enhance their downstream supply chain operations. The application development framework is used to analyze the implementation process. The findings of this case study will benefit companies seeking to create a competitive advantage in the marketplace through advanced physical distribution capabilities.<\/jats:p>","DOI":"10.1108\/14637150310461413","type":"journal-article","created":{"date-parts":[[2003,4,2]],"date-time":"2003-04-02T03:49:59Z","timestamp":1049255399000},"page":"69-80","source":"Crossref","is-referenced-by-count":14,"title":["Using information technology to improve downstream supply chain operations: a case study"],"prefix":"10.1108","volume":"9","author":[{"given":"John","family":"McLaughlin","sequence":"first","affiliation":[]},{"given":"Jaideep","family":"Motwani","sequence":"additional","affiliation":[]},{"given":"Manu S.","family":"Madan","sequence":"additional","affiliation":[]},{"given":"A.","family":"Gunasekaran","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022020919473289700_b1","unstructured":"Andel, T. (1997), \u201cInformation supply chain: set and get your goal\u201d, Transportation & Distribution, Vol. 8 No. 2, pp. 33\u20106."},{"key":"key2022020919473289700_b2","unstructured":"Balseimer, P. and Wendell J.V. (1996), \u201cSupply chain management: a time\u2010based strategy\u201d, Industrial Management, September\u2010October, pp. 24\u20107."},{"key":"key2022020919473289700_b3","unstructured":"Barnes, C.R. (1997), \u201cLowering costs through distribution network planning\u201d, Industrial Management, Vol. 39 No. 5, pp. 28\u201031."},{"key":"key2022020919473289700_b4","unstructured":"Battaglia, A. (1994), \u201cBeyond logistics: global supply chain management\u201d, Chief Executive, No. 99, pp. 48\u20109."},{"key":"key2022020919473289700_b5","unstructured":"Bradley, P. (1996), \u201c1996: Meeting the supply chain\u2019s demand\u201d, Logistics Management, Vol. 35 No. 11, pp. 37\u201041."},{"key":"key2022020919473289700_b6","doi-asserted-by":"crossref","unstructured":"Cachon, H. and Fisher, M. (1997), \u201cCampbell soup\u2019s continuous replenishment program: evaluation and enhanced inventory decision rules\u201d, Production and Operations Management, Vol. 6 No. 3, pp. 266\u201076.","DOI":"10.1111\/j.1937-5956.1997.tb00430.x"},{"key":"key2022020919473289700_b7","doi-asserted-by":"crossref","unstructured":"Cachon, G. and Fischer, M. (2000), \u201cSupply chain and the value of shared information\u201d, Management Science, Vol. 46 No. 8, pp. 1032\u201048.","DOI":"10.1287\/mnsc.46.8.1032.12029"},{"key":"key2022020919473289700_b8","unstructured":"Copacino, W. (1996), \u201cSeven supply chain principles\u201d, Traffic Management, Vol. 35 No. 1, p. 60."},{"key":"key2022020919473289700_b9","unstructured":"Cottrill, K. (1995), \u201cA slow reaction to supply\u2010chain management\u201d, Distribution, Vol. 94 No. 13, pp. 44\u20108."},{"key":"key2022020919473289700_b10","unstructured":"Dawe, R.L. (1997), \u201cInformation supply chain: building systems to meet needs\u201d, Transportation & Distribution, Vol. 38 No. 4, pp. 28\u201032."},{"key":"key2022020919473289700_b11","unstructured":"Dickey, J. (1997), \u201cTightening the supply chain\u201d, Iron Age New Steel, Vol. 13 No. 3, pp. 74\u20106."},{"key":"key2022020919473289700_b12","doi-asserted-by":"crossref","unstructured":"Ellram, L. (1990), \u201cGlobal supply chain management: the industrial organization perspective\u201d, International Journal of Physical Distribution & Logistics Management, Vol. 21 No. 1, pp. 13\u201022.","DOI":"10.1108\/09600039110137082"},{"key":"key2022020919473289700_b13","doi-asserted-by":"crossref","unstructured":"Fernie, J. (1995), \u201cInternational comparison of global supply chain management in grocery retailing\u201d, The Service Industries Journal, Vol. 15 No. 4, pp. 134\u20107.","DOI":"10.1080\/02642069500000053"},{"key":"key2022020919473289700_b14","unstructured":"Foster, T. (1995), \u201cVolvo: it\u2019s Swedish for logistics\u201d, Distribution, Vol. 94 No. 5, pp. 38\u201044."},{"key":"key2022020919473289700_b15","unstructured":"Handfield, R. and Nichols, E. (1999), Introduction to Global Supply Chain Management, Prentice Hall, NJ."},{"key":"key2022020919473289700_b16","unstructured":"Harrington, L. (1999), \u201cLOGISTICS, agent for change: shaping the integrated supply chain\u201d, Transportation and Distribution, Vol. 36 No. 1, pp. 30\u20104."},{"key":"key2022020919473289700_b17","unstructured":"Hill, S. (1995), \u201cGateway to the enterprise\u201d, Manufacturing System, Vol. 13 No. 2, pp. 24\u20105."},{"key":"key2022020919473289700_b18","unstructured":"Hill, C. (2000), \u201cInformation technology and supply chain management: a study of the food industry\u201d, Hospital Material Management Quarterly, August, Vol. 22 No. 1, pp. 53\u20108."},{"key":"key2022020919473289700_b19","unstructured":"Johnson, D. (1997), \u201cTaking a bite out of the supply chain\u201d, Chemical Market Reporter, Vol. 252 No. 22, pp. 24\u20105."},{"key":"key2022020919473289700_b20","doi-asserted-by":"crossref","unstructured":"Kopczak, L.R. (1997), \u201cLogistics partnerships and supply chain restructuring: survey results from the US computer industry\u201d, Production and Operations Management, Vol. 6 No. 3, pp. 226\u201047.","DOI":"10.1111\/j.1937-5956.1997.tb00428.x"},{"key":"key2022020919473289700_b21","unstructured":"Kwan, A.T.E. (1999), \u201cThe use of information technology to enhance supply chain management in the electronics and chemical industries\u201d, Production and Inventory Management Journal, Vol. 40 No. 3, pp. 7\u201015."},{"key":"key2022020919473289700_b22","unstructured":"Lawrence, B. and Varma, A. (1999), \u201cSupply chain strategies\u201d, Industrial Distribution, January, pp. 68\u201072."},{"key":"key2022020919473289700_b23","unstructured":"McKee, W. (1994), \u201cInvitation to third party\u201d, Distribution, Vol. 93 No. 13, pp. 50\u20103."},{"key":"key2022020919473289700_b24","unstructured":"Marcia, M. (1994), \u201cWhat\u2019s new in supply chain software?\u201d, Purchasing & Supply Management, June, pp. 22\u20105."},{"key":"key2022020919473289700_b25","unstructured":"Martin, I. (1996), \u201cGlobal supply chain management in the RAF\u201d, Logistics Focus, Vol. 4 No. 7, pp. 9\u201011."},{"key":"key2022020919473289700_b26","doi-asserted-by":"crossref","unstructured":"Mason\u2010Jones, R. and Towill, D. (1998), \u201cTime compression in the supply chain: information management is the vital ingredient\u201d, Logistics Information Management, Vol. 11 No. 2\/3, pp. 93\u2010104.","DOI":"10.1108\/09576059810209964"},{"key":"key2022020919473289700_b27","unstructured":"Muller, E.J. (1993), \u201cKey links in the supply chain\u201d, Distribution, Vol. 92 No. 10, pp. 52\u20106."},{"key":"key2022020919473289700_b28","unstructured":"Parker, D.W. (1994), \u201cLogistics management: cornerstone to sustainable competitive\u201d, Management Services, Vol. 38 No. 1, pp. 10\u201018."},{"key":"key2022020919473289700_b29","doi-asserted-by":"crossref","unstructured":"Scott, C. and Westbrook, R. (1991), \u201cNew strategic tools for global supply chain management\u201d, International Journal of Physical & Logistics Management, Vol. 21 No. 1, pp. 23\u201033.","DOI":"10.1108\/09600039110002225"},{"key":"key2022020919473289700_b30","unstructured":"Sengupta, S. and Turnbull, J. (1999), \u201cSeamless optimization of the entire supply chain\u201d, IIE Solutions, Vol. 28 No. 10, pp. 28\u201033."},{"key":"key2022020919473289700_b31","unstructured":"Spalding, J.O. (1998), \u201cTransportation industry takes the right\u2010of\u2010way in the supply chain\u201d, ILE Solutions, Vol. 30 No. 7, pp. 24\u20108."},{"key":"key2022020919473289700_b32","doi-asserted-by":"crossref","unstructured":"Stevens, G. (1990), \u201cSuccessful global supply chain management\u201d, Management Decision, Vol. 28 No. 8, pp. 25\u201030.","DOI":"10.1108\/00251749010140790"},{"key":"key2022020919473289700_b33","doi-asserted-by":"crossref","unstructured":"Stroeken, J. (2000), \u201cInformation technology, innovation, and supply chain structure\u201d, Journal International de la Gestion Techlogique, Vol. 20 No. 1\/2, pp. 156\u201075.","DOI":"10.1504\/IJTM.2000.002861"},{"key":"key2022020919473289700_b34","unstructured":"Szymankiewicz, J. (1997), \u201cEfficient customer response, supply\u2010chain management for the new millennium?\u201d, Logistics Focus, Vol. 5 No. 9, pp. 16\u201022."},{"key":"key2022020919473289700_b35","unstructured":"Van Oldenborgh, M. (1994), \u201cDistribution superhighway\u201d, International Business, Vol. 7 No. 6, pp. 80\u20104."},{"key":"key2022020919473289700_b36","unstructured":"Weil, M. (1997), \u201cSolutions help small to medium\u2010sized manufacturers benefit from enterprise applications\u201d, Manufacturing Systems, October, pp. 1A\u20106A."}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/14637150310461413","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14637150310461413\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14637150310461413\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:35:32Z","timestamp":1753403732000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/9\/1\/69-80\/256967"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,2,1]]},"references-count":36,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2003,2,1]]}},"alternative-id":["10.1108\/14637150310461413"],"URL":"https:\/\/doi.org\/10.1108\/14637150310461413","relation":{},"ISSN":["1463-7154"],"issn-type":[{"type":"print","value":"1463-7154"}],"subject":[],"published":{"date-parts":[[2003,2,1]]}}}