{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,26]],"date-time":"2025-11-26T16:06:55Z","timestamp":1764173215469,"version":"3.41.2"},"reference-count":24,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2004,6,1]],"date-time":"2004-06-01T00:00:00Z","timestamp":1086048000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,6,1]]},"abstract":"<jats:p>Among the primary tools of collaborative commerce are information technologies that are designed to improve flows along the supply chain. However, supply chain management software is not providing organizations with all its potential benefits. This study looks at three information technologies (i.e. group decision support systems, EDI and e\u2010commerce) that can be used to improve information flows and the factors that affect their adoption and use. These factors are divided into those related to the information technology itself and those related to maintaining the relationships that are important in managing supply chain linkages. Factors related to the technology fit such as return on investment, fit with users' needs, affordability of the technology and ability to secure the technology were found to be important in the use of these tools. The ability to secure SCM technologies currently appears to substitute for some level of trust from an information systems perspective. In the case of the most mature technology (i.e. EDI), the results show that trust is related to fit with user needs. The implications of these findings for managers who wish to adopt and implement these SCM tools are discussed. Further study of these factors is suggested, particularly as SCM tools become increasingly more collaborative.<\/jats:p>","DOI":"10.1108\/14637150410539713","type":"journal-article","created":{"date-parts":[[2004,7,2]],"date-time":"2004-07-02T23:13:31Z","timestamp":1088810011000},"page":"311-324","source":"Crossref","is-referenced-by-count":29,"title":["An information systems perspective of supply chain tool compatibility: the roles of technology fit and relationships"],"prefix":"10.1108","volume":"10","author":[{"given":"Cynthia","family":"Ruppel","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022012320433845300_b1","unstructured":"Andel, T. (1998), \u201cManaging supply chain relationships\u201d, Transportation & Distribution, Vol. 39 No. 10, pp. SCF10\u2010SCF14."},{"key":"key2022012320433845300_b2","unstructured":"Anon. (1998), \u201cDriving the supply chain with better information\u201d, Modern Materials Handling, Vol. 53 No. 5, p. A5."},{"key":"key2022012320433845300_b3","unstructured":"Anon. (1999), \u201cSurvey says supply chain not meeting needs\u201d, Modern Materials Handling, Vol. 54 No. 4, p. 27."},{"key":"key2022012320433845300_b4","doi-asserted-by":"crossref","unstructured":"Bruce, M. and Moger, S.T. (1999), \u201cDangerous liaisons: an application of supply chain modeling for studying innovation within the UK clothing industry\u201d, Technology Analysis and Strategic Management, Vol. 11 No. 1, pp. 113\u201025.","DOI":"10.1080\/095373299107618"},{"key":"key2022012320433845300_b5","unstructured":"Harreld, H. (2001), \u201cSupply\u2010chain collaboration\u201d, InfoWorld, Vol. 23 No. 52\/53, pp. 22\u20105."},{"key":"key2022012320433845300_b6","unstructured":"Harrington, L.H. 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(1997), \u201cA question of collaboration\u201d, Manufacturing Systems Supplement, July, pp. 9\u201012."},{"key":"key2022012320433845300_b14","doi-asserted-by":"crossref","unstructured":"Sako, M. and Helper, S. (1998), \u201cDeterminants of trust in supplier relations: evidence from the automotive industry in Japan and the United States\u201d, Journal of Economic Behavior and Organization, Vol. 34 No. 3, pp. 387\u2010417.","DOI":"10.1016\/S0167-2681(97)00082-6"},{"key":"key2022012320433845300_b15","doi-asserted-by":"crossref","unstructured":"Sawabini, S. (2001), \u201cEDI and the Internet: can two generations of e\u2010commerce coexist?\u201d, Journal of Business Strategy, Vol. 22 No. 1, pp. 41\u20103.","DOI":"10.1108\/eb040143"},{"key":"key2022012320433845300_b16","unstructured":"Sgarioto, M.S. (2001), \u201cTrust drives e\u2010commerce\u201d, Manufacturing Systems, Vol. 19 No. 6, pp. 14\u201018."},{"key":"key2022012320433845300_b17","unstructured":"Stein, T. and Sweat, J. (1998), \u201cSupply chains emerge as both a tool and a philosophy\u201d, Computer Reseller News, November, p. 102."},{"key":"key2022012320433845300_b18","unstructured":"Tompkins, J.A. (1998), \u201cTime to rise above supply chain management\u201d, Transportation & Distribution, Vol. 39 No. 10, pp. SCF16\u2010SCF18."},{"key":"key2022012320433845300_b19","unstructured":"Tyndall, G., Gopal, C., Partsch, W. and Kamauff, J. (1998), Supercharging Supply Chains: New Ways to Increase Value through Global Operational Excellence, Wiley, New York, NY."},{"key":"key2022012320433845300_b20","doi-asserted-by":"crossref","unstructured":"Vonderembse, M.A. and Tracy, M. (1999), \u201cThe impact of supplier selection criteria and supplier involvement on manufacturing performance\u201d, Journal of Supply Chain Management, Vol. 35 No. 3, pp. 33\u20109.","DOI":"10.1111\/j.1745-493X.1999.tb00060.x"},{"key":"key2022012320433845300_b21","doi-asserted-by":"crossref","unstructured":"Welty, F. and Becerra\u2010Fernandez, I. (2001), \u201cManaging trust and commitment in collaborative supply chain relationships\u201d, Communications of the Association for Computing Machinery, Vol. 44 No. 6, pp. 67\u201073.","DOI":"10.1145\/376134.376170"},{"key":"key2022012320433845300_b22","unstructured":"Whitfield, K. (2002), \u201cLooking both ways\u201d, Automotive Design & Production, Vol. 11 No. 4, p. 36."},{"key":"key2022012320433845300_b23","doi-asserted-by":"crossref","unstructured":"Young, D., Carr, H.H. and Rainer, R.K.  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