{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T14:05:31Z","timestamp":1770991531126,"version":"3.50.1"},"reference-count":23,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2004,8,1]],"date-time":"2004-08-01T00:00:00Z","timestamp":1091318400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,8,1]]},"abstract":"<jats:p>American businesses spent billions of dollars on various re\u2010engineering initiatives in the last decade. Re\u2010engineering efforts have produced a wide range of results. While some companies labeled re\u2010engineering efforts as successful, it was an unfulfilled promise for many. As we enter into the digital age, information technology is playing a principal role in bringing process improvement to the forefront of business management consciousness. This rebirth of re\u2010engineering, called \u201cX\u2010engineering,\u201d is the process of redesigning work between a company and its customers, suppliers and partners. This paper argues that those aspiring to do business process redesign must begin to apply the capabilities of the Internet and its related technologies. As with re\u2010engineering, companies have no choice but to X\u2010engineer. How can you increase the odds for success? Here are a few lessons from the front.<\/jats:p>","DOI":"10.1108\/14637150410548083","type":"journal-article","created":{"date-parts":[[2004,9,14]],"date-time":"2004-09-14T06:39:43Z","timestamp":1095143983000},"page":"415-429","source":"Crossref","is-referenced-by-count":16,"title":["The rebirth of re\u2010engineering"],"prefix":"10.1108","volume":"10","author":[{"given":"Mohsen","family":"Attaran","sequence":"first","affiliation":[]},{"given":"Sharmin","family":"Attaran","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022032220240925300_b1","unstructured":"Aberdeen Group, Inc. (2001), FedEx Taps E\u2010procurement to Keep Operations Soaring, Costs Grounded, Boston, MA."},{"key":"key2022032220240925300_b2","doi-asserted-by":"crossref","unstructured":"Broadbent, M., Weill, P. and St Clair, D. (1999), \u201cThe implications of information technology information infrastructure for business process redesign\u201d, MIS Quarterly, Vol. 23 No. 2, pp. 159\u201082.","DOI":"10.2307\/249750"},{"key":"key2022032220240925300_b3","unstructured":"Champy, J.A. (2002), X\u2010engineering the Corporation: Reinventing your Business in the Digital Age, Warner Books, New York, NY.."},{"key":"key2022032220240925300_b4","unstructured":"Fagan, M. and Glynn, D. (2001), \u201cFrom hammer to handshake: the power of purchasing\u201d, Business Week, 3 September."},{"key":"key2022032220240925300_b5","unstructured":"Gilbert, A. (2001), \u201cIT helps fight year of decline\u201d, Information Week, 17 September, pp. 171\u20106."},{"key":"key2022032220240925300_b6","unstructured":"Hammer, M. and Champy, J. (2001), Re\u2010engineering the Corporation: A Manifesto for Business Revolution, HarperCollins, New York, NY."},{"key":"key2022032220240925300_b7","unstructured":"Hammer, M. and Stanton, S. (1995), The Re\u2010engineering Revolution, Hammer and Co., Cambridge, MA."},{"key":"key2022032220240925300_b8","unstructured":"Harari, O. (1996), \u201cWhy did re\u2010engineering die?\u201d, Management Review, Vol. 85 No. 6, pp. 49\u201052."},{"key":"key2022032220240925300_b9","doi-asserted-by":"crossref","unstructured":"Jarvenpaa, S. and Stoddart, D. (1998), \u201cBusiness process redesign: radical and evolutionary change\u201d, Journal of Business Research, Vol. 41 No. 1, pp. 15\u201027.","DOI":"10.1016\/S0148-2963(97)00008-8"},{"key":"key2022032220240925300_b10","doi-asserted-by":"crossref","unstructured":"Johannessen, J., Olsen, B. and Olaisen, J. (1997), \u201cOrganizing for innovation\u201d, Long\u2010range Planning, Vol. 30 No. 1, pp. 97\u2010109.","DOI":"10.1016\/S0024-6301(96)00101-X"},{"key":"key2022032220240925300_b11","unstructured":"Kalakota, R., Robinson, M. and Tapscott, D. (2002), E\u2010business 2.0: Road\u2010map for Success, Addison\u2010Wesley, New York, NY."},{"key":"key2022032220240925300_b12","unstructured":"Lothair (2001), \u201cSupply chain collaboration: close encounters of the best kind\u201d, Business Week, 26 March."},{"key":"key2022032220240925300_b13","unstructured":"Lothair and Norbridge (2002), \u201cSupply chain teamwork \u2013 nothing but net (profit)\u201d, Business Week, 6 May."},{"key":"key2022032220240925300_b14","unstructured":"Moozakis, C. (2001a), \u201cReverse auctions pictured\u201d, Internet Week, 29 October, p. 17."},{"key":"key2022032220240925300_b15","unstructured":"Moozakis, C. (2001b), \u201cE\u2010procurement gets priority\u201d, Internet Week, 28 November, p. 10."},{"key":"key2022032220240925300_b16","doi-asserted-by":"crossref","unstructured":"Nissen, M. (1998), \u201cRedesigning re\u2010engineering through measurement\u2010driven inference\u201d, MIS Quarterly, Vol. 22 No. 4, pp. 509\u201034.","DOI":"10.2307\/249553"},{"key":"key2022032220240925300_b17","unstructured":"Norbridge Inc. (2001), \u201cSupply chain collaboration and visibility: the results are beginning to show\u201d, Business Week, 8 October."},{"key":"key2022032220240925300_b18","unstructured":"Roberts\u2010Witt, S.L. (2000), \u201cIt's the customer, stupid!\u201d, PC Magazine, 27 June, p. 107."},{"key":"key2022032220240925300_b19","doi-asserted-by":"crossref","unstructured":"Thomas, R. and Dunkerley, D. (1999), \u201cCareering downwards: middle managers' experiences in the down\u2010sized organization\u201d, British Journal of Management, Vol. 10 No. 2, pp. 157\u201081.","DOI":"10.1111\/1467-8551.00117"},{"key":"key2022032220240925300_b20","unstructured":"Thompson, B. 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