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In addition, the empirical findings would be useful to ERP practitioners by providing better understanding of ERP from both the user and organizational perspectives. Regarding the FG methodology, practitioners can use FG at the beginning of ERP projects to gather customer needs and organizational information, which can facilitate better business and IS planning.<\/jats:p><\/jats:sec>","DOI":"10.1108\/14637150710752335","type":"journal-article","created":{"date-parts":[[2007,6,19]],"date-time":"2007-06-19T11:00:00Z","timestamp":1182250800000},"page":"433-450","source":"Crossref","is-referenced-by-count":31,"title":["Business process approach towards an inter\u2010organizational enterprise system"],"prefix":"10.1108","volume":"13","author":[{"given":"Vichita","family":"Vathanophas","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022020220243389000_b1","doi-asserted-by":"crossref","unstructured":"Adam, F. and O'Doherty, P. 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