{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,27]],"date-time":"2026-03-27T10:16:32Z","timestamp":1774606592148,"version":"3.50.1"},"reference-count":19,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[1997,12,1]],"date-time":"1997-12-01T00:00:00Z","timestamp":880934400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1997,12,1]]},"abstract":"<jats:p>Explores the drivers behind successful business process re\u2010engineering (BPR). Examines Caterpillar Inc, located in Peoria, Illinois, USA, using data collected over a four\u2010year period, beginning in 1992. Reveals positive outcomes which can be directly tied to the deployment of the business process simplification and improvement (BSP\/I) methodology. BPS\/I provides a systematic methodology for analysis, design and implementation of re\u2010engineering principles. In addition, it provides the environment to help its people generate creative solutions to critical business problems. Examines the link between the steps of BPS\/I and the theoretical phases of the problem\u2010solving process. Also explores the link between BPS\/I and Couger\u2019s variant model of creative problem solving. Notes creative opportunities available to Caterpillar as a result of the identification of this link.<\/jats:p>","DOI":"10.1108\/14637159710192257","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:46:58Z","timestamp":1027882018000},"page":"218-231","source":"Crossref","is-referenced-by-count":12,"title":["The value of creativity in business process re\u2010engineering"],"prefix":"10.1108","volume":"3","author":[{"given":"David","family":"Paper","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022031420175291500_b1","doi-asserted-by":"crossref","unstructured":"Arbel, A. and Tong, R.M. (1982, \u201cOn the generation of alternatives in decision analysis problems\u201d, \n\n\nJournal of Operational Research Society, Vol. 33 No. 4, pp. 377\u201087.","DOI":"10.1057\/jors.1982.79"},{"key":"key2022031420175291500_b2","doi-asserted-by":"crossref","unstructured":"Ballou, R.H. 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