{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,21]],"date-time":"2026-01-21T14:12:09Z","timestamp":1769004729748,"version":"3.49.0"},"reference-count":14,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[1998,3,1]],"date-time":"1998-03-01T00:00:00Z","timestamp":888710400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1998,3,1]]},"abstract":"<jats:p>This study offers a framework for understanding the causes and impact of reengineering. The framework views the causes and impact from two aspects, namely, external and internal dimensions. Using case research, it was found that both external and internal factors were important in driving reengineering as well as in explaining the results brought about by reengineering.<\/jats:p>","DOI":"10.1108\/14637159810200157","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:57:17Z","timestamp":1027882637000},"page":"44-55","source":"Crossref","is-referenced-by-count":11,"title":["Causes and impact of reengineering"],"prefix":"10.1108","volume":"4","author":[{"given":"Peng S.","family":"Chan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"David","family":"Peel","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022012120435623400_b1","unstructured":"Champy, J. (1995, \n\nReengineering Management, HarperBusiness, New York, NY."},{"key":"key2022012120435623400_b2","unstructured":"Davenport, T. 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(1993, \n\nReengineering the Corporation: A Manifesto for Business Revolution, HarperBusiness, New York, NY.","DOI":"10.1016\/S0007-6813(05)80064-3"},{"key":"key2022012120435623400_b7","unstructured":"Hammer, M. and Stanton, S. (1995, \n\nThe Reengineering Revolution: A Handbook, HarperBusiness, New York, NY."},{"key":"key2022012120435623400_b8","unstructured":"Harrington, J. (1991, \n\nBusiness Process Improvement, McGraw\u2010Hill, New York, NY."},{"key":"key2022012120435623400_b9","doi-asserted-by":"crossref","unstructured":"Janson, R. (1993, \u201cHow reengineering transforms organizations to satisfy customers\u201d, \n\nNational Productivity Review, Vol. 12, pp. 45\u201053.","DOI":"10.1002\/npr.4040120107"},{"key":"key2022012120435623400_b10","doi-asserted-by":"crossref","unstructured":"Keidel, R. (1994, \u201cRethinking organizational design\u201d, \n\nAcademy of Management Executive, Vol. 8 No. 4, pp. 12\u201027.","DOI":"10.5465\/ame.1994.9412071698"},{"key":"key2022012120435623400_b11","unstructured":"Manganelli, R. and Klein, M. (1994, \n\nThe Reengineering Handbook, AMACOM, New York, NY."},{"key":"key2022012120435623400_b12","unstructured":"Nolan, R. (1995, \n\nReengineering: Competitive Advantage and Strategic Jeopardy, Harvard Business School Publishing, Boston, MA."},{"key":"key2022012120435623400_b13","unstructured":"Tichy, N. and Sherman, S. (1993, \n\nControl Your Destiny or Someone Else Will, Doubleday, New York, NY."},{"key":"key2022012120435623400_b14","unstructured":"Tomasko, R. 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