{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:08:25Z","timestamp":1754158105602,"version":"3.41.2"},"reference-count":26,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[1998,6,1]],"date-time":"1998-06-01T00:00:00Z","timestamp":896659200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1998,6,1]]},"abstract":"<jats:p>An extensive search has shown that no business process reengineering (BPR) method specifically addresses the issue of selecting business processes for reengineering based on the processes\u2019 impact on the firm\u2019s strategic objectives. Focusing on strategic business units (SBUs) within the electronics and electrical components industry, the research reported in this paper develops a generic set of SBU business processes which is used, in conjunction with an existing set of generic strategic objectives, to create a decision model that assesses the performance and improvement potential of each business process with respect to the SBU\u2019s collective strategic objectives. The decision model, which contains both deterministic and stochastic elements, is based upon the concepts of decision tree analysis and influence diagramming. Validation of both the set of business processes and the decision support system has been conducted through field studies at electronics and electrical components companies. The results from these studies have been very promising.<\/jats:p>","DOI":"10.1108\/14637159810212307","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:57:17Z","timestamp":1027882637000},"page":"114-136","source":"Crossref","is-referenced-by-count":7,"title":["Selecting BPR projects based on strategic objectives"],"prefix":"10.1108","volume":"4","author":[{"given":"Thomas J.","family":"Crowe","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Joseph D.","family":"Rolfes","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022032120042382600_b1","unstructured":"ADA Decision Systems (1999, \nDPL Advanced Version User Guide, Duxbury Press, New York."},{"key":"key2022032120042382600_b2","unstructured":"American Productivity and Quality Center and Andersen Consulting LLP (1995, Process Classification Framework, URL: http:\/\/www.apqc.org\/b1\/b1pubs\/pubs2.htm#Framework."},{"key":"key2022032120042382600_b3","doi-asserted-by":"crossref","unstructured":"Covaliu, Z. and Oliver, R.M. (1995, \u201cRepresentation and solution of decision problems using sequential decision diagrams\u201d, \nManagement Science, December, pp. 1860\u201081.","DOI":"10.1287\/mnsc.41.12.1860"},{"key":"key2022032120042382600_b4","unstructured":"Crowe, T.J. and Nu\u00f1o, J.P. (1995, \u201cDistributing strategic objectives along manufacturers\u2019 value chains: a framework and a decision model\u201d, \nInternational Journal of Operations and Quantitative Management, Vol. 1 No. 2, pp. 109\u201030."},{"key":"key2022032120042382600_b5","unstructured":"Crowe, T.J., Rathi, K. and Rolfes, J.D. (1997a, \u201cApplying a taxonomy of business processes to identify reengineering opportunities\u201d, Proceedings of the First International Conference on Operations and Quantitative Management, Journal of Operations and Quantitative Management and Indiana University Northwest, Jaipur \u2010 India, Volume II, anuary,\npp. 419\u201026."},{"key":"key2022032120042382600_b6","unstructured":"Crowe, T.J., Rathi, K. and Rolfes, J.D. (1997b, \u201cA decision support system for the selection of BPR projects with high impacts on strategic objectives\u201d, \nProceedings of the 1997 International Conference on Industry, Engineering and Management Systems, Institute of Engineering, Management and Systems, Cocoa Beach, Florida, March, pp. (in press)."},{"key":"key2022032120042382600_b7","doi-asserted-by":"crossref","unstructured":"Crowe, T.J., Rathi, K. and Rolfes, J.D. (1997c, \u201cSelecting business process reengineering projects strategically\u201d, \nProceedings of the 21st International Conference on Computers and Industrial Engineering, Institute of Industrial Engineers, San Juan, Puerto Rico, March, pp. (in press).","DOI":"10.1016\/S0360-8352(97)00064-8"},{"key":"key2022032120042382600_b8","doi-asserted-by":"crossref","unstructured":"Dixon, J.R., Arnold, P., Heineke, J., Kim, J.S. and Mulligan, P. (1994, \u201cBusiness process reengineering: improving in new strategic directions\u201d, \nCalifornia Management Review, Summer, pp. 93\u2010108.","DOI":"10.2307\/41165768"},{"key":"key2022032120042382600_b9","unstructured":"Flynn, G. (1996, \u201cSiemens Rolm models reengineering done right: on track to a comeback\u201d, \nPersonnel Journal, February, pp. 58\u201066."},{"key":"key2022032120042382600_b10","doi-asserted-by":"crossref","unstructured":"Geisler, E. 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(1984, \nHandbook of Statistics 4: Nonparametric Methods, North\u2010Holland, New York, NY."},{"key":"key2022032120042382600_b19","doi-asserted-by":"crossref","unstructured":"Lemons, S. and Crom, S.E. (1995, \u201cReengineering: starting with a dirty sheet of paper\u201d, \nNational Productivity Review, Winter, pp. 15\u201026.","DOI":"10.1002\/npr.4040150104"},{"key":"key2022032120042382600_b20","doi-asserted-by":"crossref","unstructured":"Mandrish, E.M. and Schaffer, R.H. (1996, \u201cPutting the engine back in reengineering\u201d, \nNational Productivity Review, Spring, pp. 7\u201016.","DOI":"10.1002\/npr.4040150203"},{"key":"key2022032120042382600_b21","doi-asserted-by":"crossref","unstructured":"Miller, A.C. and Rice, T.R. (1983, \u201cDiscrete approximations of probability distributions\u201d, \nManagement Science, March, pp. 352\u201062.","DOI":"10.1287\/mnsc.29.3.352"},{"key":"key2022032120042382600_b22","unstructured":"Moad, J. 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