{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,31]],"date-time":"2025-10-31T07:15:23Z","timestamp":1761894923461,"version":"3.41.2"},"reference-count":85,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2009,6,19]],"date-time":"2009-06-19T00:00:00Z","timestamp":1245369600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2009,6,19]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to aim to identify the antecedents of both actual acceptance and future use of the internet as a tourism information source. In the tourism sector, the internet is a medium of growing importance. Nonetheless, very few studies have researched the antecedents of internet acceptance and use by tourists.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>This purpose was pursued by extending the Technology Acceptance Model (TAM) and applying it to a broad sample of international tourists.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The main findings concern the antecedent role of actual use with regard to future use, as well as the roles of usefulness and ease of use as drivers of the acceptance of the internet as an information source by the tourist.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations<\/jats:title><jats:p>The study analysed the acceptance of the internet as an information source but not its use as a medium for purchasing tourism products or services.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>While most research results suggest that businesses and institutions should direct their attention to the usefulness rather than to the ease of use of the internet, the results of this study imply that within the tourism sector ease of use plays an equally vital role in internet acceptance. Furthermore, the results show that the creation of an internet\u2010use habit in the tourist builds a barrier to change of information source.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Amidst the rather few existing studies focused on tourist internet use, there is a body of research (including the present work) that identifies significant differences between tourism and other contexts (e.g. work, e\u2010commerce) regarding the importance of the antecedents of internet use. Moreover, there is, to our knowledge, no research to date testing the inclusion of behavioural habit to explain technology use.<\/jats:p><\/jats:sec>","DOI":"10.1108\/14684520910969952","type":"journal-article","created":{"date-parts":[[2009,6,20]],"date-time":"2009-06-20T07:04:08Z","timestamp":1245481448000},"page":"548-567","source":"Crossref","is-referenced-by-count":42,"title":["Antecedents of internet acceptance and use as an information source by tourists"],"prefix":"10.1108","volume":"33","author":[{"given":"J. Alberto","family":"Casta\u00f1eda","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dolores M.","family":"Fr\u00edas","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Miguel A.","family":"Rodr\u00edguez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022020820233495200_b1","doi-asserted-by":"crossref","unstructured":"Abramson, C., Andrews, R.L. and Currim, I.S. (2000), \u201cParameter bias from unobserved effects in the multinomial logit model of consumer choice\u201d, Journal of Marketing Research, Vol. 37, pp. 410\u201026.","DOI":"10.1509\/jmkr.37.4.410.18791"},{"key":"key2022020820233495200_b2","doi-asserted-by":"crossref","unstructured":"Ajzen, I. (1991), \u201cThe theory of planned behavior\u201d, Organizational Behavior & Human Decision Processes, Vol. 50 No. 2, pp. 179\u2010211.","DOI":"10.1016\/0749-5978(91)90020-T"},{"key":"key2022020820233495200_b3","doi-asserted-by":"crossref","unstructured":"Anderson, J.C. and Gerbing, D.W. (1988), \u201cStructural equation modeling in practice: a review and recommended two\u2010step approach\u201d, Psychological Bulletin, Vol. 103, pp. 411\u201023.","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"key2022020820233495200_b4","doi-asserted-by":"crossref","unstructured":"Avlonitis, G.J. and Panagopoulos, N.G. (2005), \u201cAntecedents and consequences of CRM technology acceptance in the sales force\u201d, Industrial Marketing Management, Vol. 34 No. 4, pp. 355\u201068.","DOI":"10.1016\/j.indmarman.2004.09.021"},{"key":"key2022020820233495200_b5","doi-asserted-by":"crossref","unstructured":"Bagozzi, R.P. (1992), \u201cThe self\u2010regulation of attitudes, intentions and behavior\u201d, Social Psychology Quarterly, Vol. 55, pp. 178\u2010204.","DOI":"10.2307\/2786945"},{"key":"key2022020820233495200_b6","doi-asserted-by":"crossref","unstructured":"Bamberg, S., Ajzen, I. and Schmidt, P. (2003), \u201cChoice of travel mode in the theory of planned behavior: the roles of past behavior, habit, and reasoned action\u201d, Basic and Applied Social Psychology, Vol. 25 No. 3, pp. 175\u201087.","DOI":"10.1207\/S15324834BASP2503_01"},{"key":"key2022020820233495200_b7","doi-asserted-by":"crossref","unstructured":"Bandura, A. (1982), \u201cSelf\u2010efficacy mechanism in human agency\u201d, American Psychologist, Vol. 37 No. 2, pp. 122\u201047.","DOI":"10.1037\/0003-066X.37.2.122"},{"key":"key2022020820233495200_b8","doi-asserted-by":"crossref","unstructured":"Bell, D.R. and Lattin, J.M. (2000), \u201cLooking for loss aversion in scanner panel data: the confounding effect of price response heterogeneity\u201d, Marketing Science, Vol. 19 No. 2, pp. 185\u2010200.","DOI":"10.1287\/mksc.19.2.185.11802"},{"key":"key2022020820233495200_b9","doi-asserted-by":"crossref","unstructured":"Bhattacherjee, A. (2000), \u201cAdoption of IS services: the case of electronic brokerages\u201d, IEEE Transactions on Systems, Man, and Cybernetics \u2013 Part A: Systems and Humans, Vol. 30 No. 4, pp. 411\u201020.","DOI":"10.1109\/3468.852435"},{"key":"key2022020820233495200_b10","doi-asserted-by":"crossref","unstructured":"Bollen, K.A. (1989), Structural Equation with Latent Variables, Wiley, New York, NY.","DOI":"10.1002\/9781118619179"},{"key":"key2022020820233495200_b11","doi-asserted-by":"crossref","unstructured":"Bonn, M.A., Furr, H.L. and Susskind, A.M. (1999), \u201cPredicting a behavioural profile for pleasure travellers on the basis of internet use segmentation\u201d, Journal of Travel Research, Vol. 37 No. 4, pp. 333\u201040.","DOI":"10.1177\/004728759903700403"},{"key":"key2022020820233495200_b12","doi-asserted-by":"crossref","unstructured":"Bruner, G.C. II and Kumar, A. (2000), \u201cWeb commercials and advertising hierarchy\u2010of\u2010effects\u201d, Journal of Advertising Research, Vol. 40 Nos 1\/2, pp. 35\u201042.","DOI":"10.2501\/JAR-40-1-2-35-42"},{"key":"key2022020820233495200_b13","unstructured":"Bruner, G.C. II and Kumar, A. (2002), \u201cSimilarity analysis of three attitude\u2010toward\u2010the\u2010website scales\u201d, Quarterly Journal of Electronic Commerce, Vol. 3 No. 2, pp. 163\u201072."},{"key":"key2022020820233495200_b14","doi-asserted-by":"crossref","unstructured":"Buhalis, D. (1998), \u201cStrategic use of information technologies in the tourism industry\u201d, Tourism Management, Vol. 19 No. 5, pp. 409\u201021.","DOI":"10.1016\/S0261-5177(98)00038-7"},{"key":"key2022020820233495200_b15","doi-asserted-by":"crossref","unstructured":"Casta\u00f1eda, J.A., Fr\u00edas, D.M. and Rodr\u00edguez, M.A. (2007a), \u201cThe influence of the internet on destination satisfaction\u201d, Internet Research, Vol. 17 No. 4, pp. 402\u201020.","DOI":"10.1108\/10662240710828067"},{"key":"key2022020820233495200_b16","doi-asserted-by":"crossref","unstructured":"Casta\u00f1eda, J.A., Fr\u00edas, D.M., Mu\u00f1oz, F. and Rodr\u00edguez, M.A. (2007b), \u201cExtrinsic and intrinsic motivation in the use of Internet as a tourist information source\u201d, International Journal of Internet Marketing & Advertising, Vol. 4 No. 1, pp. 37\u201052.","DOI":"10.1504\/IJIMA.2007.014796"},{"key":"key2022020820233495200_b17","doi-asserted-by":"crossref","unstructured":"Chen, Q. and Wells, W.D. (1999), \u201cAttitude toward the site\u201d, Journal of Advertising Research, Vol. 39 No. 5, pp. 27\u201037.","DOI":"10.1037\/t49047-000"},{"key":"key2022020820233495200_b18","doi-asserted-by":"crossref","unstructured":"Cunningham, W.H., Cunninghan, I.C.M. and Green, R.T. (1977), \u201cThe ipsative process to reduce response set bias\u201d, Public Opinion Quarterly, Vol. 41, pp. 379\u201084.","DOI":"10.1086\/268394"},{"key":"key2022020820233495200_b19","doi-asserted-by":"crossref","unstructured":"Davis, F.D. (1989), \u201cPerceived usefulness, perceived ease of use, and user acceptance of information technology\u201d, MIS Quarterly, Vol. 13 No. 3, pp. 319\u201040.","DOI":"10.2307\/249008"},{"key":"key2022020820233495200_b20","doi-asserted-by":"crossref","unstructured":"Davis, F.D. and Venkatesh, V. (2004), \u201cToward preprototype user acceptance testing of new information systems: implications for software project management\u201d, IEEE Transactions on Engineering Management, Vol. 51 No. 1, pp. 31\u201046.","DOI":"10.1109\/TEM.2003.822468"},{"key":"key2022020820233495200_b21","doi-asserted-by":"crossref","unstructured":"Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989), \u201cUser acceptance of computer technology: a comparison of two theoretical models\u201d, Management Science, Vol. 35 No. 8, pp. 982\u20101003.","DOI":"10.1287\/mnsc.35.8.982"},{"key":"key2022020820233495200_b22","doi-asserted-by":"crossref","unstructured":"Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1992), \u201cExtrinsic and intrinsic motivation to use computers in the workplace\u201d, Journal of Applied Social Psychology, Vol. 22 No. 14, pp. 1111\u201032.","DOI":"10.1111\/j.1559-1816.1992.tb00945.x"},{"key":"key2022020820233495200_b23","doi-asserted-by":"crossref","unstructured":"Fazio, R.H. (1990), \u201cMultiple processes by which attitudes guide behavior: the MODE model as an integrative framework\u201d, in Zanna, M.P. (Ed.), Advances in Experimental Social Psychology, Academic, San Diego, CA, pp. 75\u2010109.","DOI":"10.1016\/S0065-2601(08)60318-4"},{"key":"key2022020820233495200_b24","doi-asserted-by":"crossref","unstructured":"Fenech, T. (1998), \u201cUsing perceived ease of use and perceived usefulness to predict acceptance of the World Wide Web\u201d, Computer Network and ISDN System, Vol. 30 Nos 1\u20107, pp. 629\u201030.","DOI":"10.1016\/S0169-7552(98)00028-2"},{"key":"key2022020820233495200_b25","unstructured":"Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention and Behaviour: An Introduction to Theory and Research, Addison\u2010Wesley, Reading, MA."},{"key":"key2022020820233495200_b26","doi-asserted-by":"crossref","unstructured":"Fisher, R. (2004), \u201cStandardization to account for cross\u2010cultural response bias\u201d, Journal of Cross\u2010Cultural Psychology, Vol. 25 No. 3, pp. 263\u201082.","DOI":"10.1177\/0022022104264122"},{"key":"key2022020820233495200_b27","doi-asserted-by":"crossref","unstructured":"Fornell, C. and Larcker, D.F. (1981), \u201cEvaluating structural equation models with unobservable variables and measurement error\u201d, Journal of Marketing Research, Vol. 18, pp. 39\u201050.","DOI":"10.1177\/002224378101800104"},{"key":"key2022020820233495200_b28","doi-asserted-by":"crossref","unstructured":"Fr\u00edas, D.M., Rodr\u00edguez, M.A. and Casta\u00f1eda, J.A. (2008), \u201cInternet vs travel agencies on pre\u2010visit destination image formation: an information processing view\u201d, Tourism Management, Vol. 29 No. 1, pp. 163\u201079.","DOI":"10.1016\/j.tourman.2007.02.020"},{"key":"key2022020820233495200_b30","doi-asserted-by":"crossref","unstructured":"Gefen, D. and Straub, D.W. (2000), \u201cThe relative importance of perceived ease of use in IS adoption: a study of e\u2010commerce adoption\u201d, Journal of Association for Information Systems, Vol. 1 No. 8, pp. 1\u201028.","DOI":"10.17705\/1jais.00008"},{"key":"key2022020820233495200_b29","doi-asserted-by":"crossref","unstructured":"Gefen, D., Karahanna, E. and Straub, D. (2003), \u201cTrust and TAM in online shopping: an integrated model\u201d, MIS Quarterly, Vol. 27 No. 1, pp. 51\u201090.","DOI":"10.2307\/30036519"},{"key":"key2022020820233495200_b31","unstructured":"Goldfarb, A. (2001), \u201cAnalyzing website choice using clickstream data\u201d, available at: www.rotman.utoronto.ca\/\u223cagoldfarb\/analyzing.pdf."},{"key":"key2022020820233495200_b32","doi-asserted-by":"crossref","unstructured":"Guadagni, P.M. and Little, J.D.C. (1983), \u201cA logit model of brand choice calibrated on scanner data\u201d, Marketing Science, Vol. 2 No. 3, pp. 203\u201037.","DOI":"10.1287\/mksc.2.3.203"},{"key":"key2022020820233495200_b33","doi-asserted-by":"crossref","unstructured":"Gursoy, D. and McCleary, K.W. (2004), \u201cAn integrative model of tourists' information search behaviour\u201d, Annals of Tourism Research, Vol. 31, pp. 353\u201073.","DOI":"10.1016\/j.annals.2003.12.004"},{"key":"key2022020820233495200_b34","unstructured":"Hair, J.F., Anderson, R.E., Tathan, R.L. and Black, W.C. (1998), Multivariate Data Analysis, Prentice\u2010Hall International, Upper Saddle River, NJ."},{"key":"key2022020820233495200_b35","doi-asserted-by":"crossref","unstructured":"Hartwick, J. and Barki, H. (1994), \u201cExplaining the role of user participation in information system use\u201d, Management Science, Vol. 40 No. 4, pp. 440\u201065.","DOI":"10.1287\/mnsc.40.4.440"},{"key":"key2022020820233495200_b36","unstructured":"Howard, J. (1994), Buyer Behavior in Marketing Strategy, Prentice\u2010Hall, Englewood Cliffs, NJ."},{"key":"key2022020820233495200_b37","doi-asserted-by":"crossref","unstructured":"Hu, L. and Bentler, P.M. (1998), \u201cFit indices in covariance structure modeling: sensitivity to underparameterized model misspecification\u201d, Psychological Methods, Vol. 3 No. 4, pp. 424\u201053.","DOI":"10.1037\/1082-989X.3.4.424"},{"key":"key2022020820233495200_b38","doi-asserted-by":"crossref","unstructured":"Hu, P.J., Chau, P.Y.K., Sheng, O.R.L. and Tam, K.Y. (1999), \u201cExamining the technology acceptance model using physician acceptance of telemedicine technology\u201d, Journal of Management Information Systems, Vol. 16 No. 2, pp. 91\u2010112.","DOI":"10.1080\/07421222.1999.11518247"},{"key":"key2022020820233495200_b41","unstructured":"IET (2004), Movimientos tur\u00edsticos en fronteras (FRONTUR), Turismo y Comercio, Madrid."},{"key":"key2022020820233495200_b39","doi-asserted-by":"crossref","unstructured":"Igbaria, M., Guimaraes, T. and Davis, G.B. (1995), \u201cTesting the determinants of microcomputer usage via a structural equation model\u201d, Journal of Management Information Systems, Vol. 1 No. 4, pp. 87\u2010114.","DOI":"10.1080\/07421222.1995.11518061"},{"key":"key2022020820233495200_b40","doi-asserted-by":"crossref","unstructured":"Igbaria, M., Zinatelli, N., Cragg, P. and Cavaye, A.L.M. (1997), \u201cPersonal computing acceptance factors in small firms: a structural equation model\u201d, MIS Quarterly, Vol. 2 No. 3, pp. 279\u2010305.","DOI":"10.2307\/249498"},{"key":"key2022020820233495200_b42","unstructured":"J\u00f6reskog, K. and S\u00f6rbom, D. (1996), LISREL 8: User's Reference Guide, Scientific Software International, Chicago, IL."},{"key":"key2022020820233495200_b43","doi-asserted-by":"crossref","unstructured":"Kaplanidou, J. and Vogt, C. (2006), \u201cA structural analysis of destination travel intentions as a function of web site features\u201d, Journal of Travel Research, Vol. 45 No. 2, pp. 204\u201016.","DOI":"10.1177\/0047287506291599"},{"key":"key2022020820233495200_b44","doi-asserted-by":"crossref","unstructured":"Keane, M.P. (1997), \u201cModeling heterogeneity and state dependence in consumer choice behavior\u201d, Journal of Business & Economic Statistics, Vol. 15 No. 3, pp. 310\u201027.","DOI":"10.1080\/07350015.1997.10524709"},{"key":"key2022020820233495200_b45","doi-asserted-by":"crossref","unstructured":"Keaveney, S.M. and Parthasarathy, M. (2001), \u201cCustomer switching behavior in online services: an exploratory study of the role of selected attitudinal, behavioral, and demographic factors\u201d, Journal of the Academy of Marketing Science, Vol. 29 No. 4, pp. 374\u201090.","DOI":"10.1177\/03079450094225"},{"key":"key2022020820233495200_b46","doi-asserted-by":"crossref","unstructured":"King, W.R. and He, J. (2006), \u201cA meta\u2010analysis of the technology acceptance model\u201d, Information & Management, Vol. 43, pp. 740\u201055.","DOI":"10.1016\/j.im.2006.05.003"},{"key":"key2022020820233495200_b47","doi-asserted-by":"crossref","unstructured":"Klaus, T., Gyires, T. and Wen, H.J. (2003), \u201cThe use of web\u2010based information systems for non\u2010work activities: an empirical study\u201d, Human Systems Management, Vol. 22 No. 3, pp. 105\u201014.","DOI":"10.3233\/HSM-2003-22302"},{"key":"key2022020820233495200_b48","unstructured":"Kline, R.B. (2005), Principles and Practice of Structural Equation Modeling, 2nd ed., Guilford Press, New York, NY."},{"key":"key2022020820233495200_b49","doi-asserted-by":"crossref","unstructured":"Koufaris, M., Kambil, A. and LaBarbera, P.A. (2002), \u201cConsumer behavior in web\u2010based commerce: an empirical study\u201d, International Journal of Electronic Commerce, Vol. 6 No. 2, pp. 115\u201038.","DOI":"10.1080\/10864415.2001.11044233"},{"key":"key2022020820233495200_b50","doi-asserted-by":"crossref","unstructured":"LaBarbera, P.A. and Mazursky, D. (1983), \u201cA longitudinal assessment of consumer satisfaction\/dissatisfaction: the dynamic aspect of the cognitive process\u201d, Journal of Marketing Research, Vol. 20, November, pp. 393\u2010404.","DOI":"10.1177\/002224378302000406"},{"key":"key2022020820233495200_b51","doi-asserted-by":"crossref","unstructured":"Lee, Y., Kozar, K.A. and Larsen, K.R.T. (2003), \u201cThe Technology Acceptance Model: past, present, and future\u201d, Communications of the Association for Information Systems, pp. 752\u201080.","DOI":"10.17705\/1CAIS.01250"},{"key":"key2022020820233495200_b52","doi-asserted-by":"crossref","unstructured":"Leone, L., Perugini, M. and Ercolani, A.P. (1999), \u201cA comparison of three models of attitude\u2010behavior relationships in the studying behavior domain\u201d, European Journal of Social Psychology, Vol. 29, pp. 161\u201089.","DOI":"10.1002\/(SICI)1099-0992(199903\/05)29:2\/3<161::AID-EJSP919>3.0.CO;2-G"},{"key":"key2022020820233495200_b53","doi-asserted-by":"crossref","unstructured":"Liaw, S.S. (2002), \u201cUnderstanding user perceptions of world\u2010wide web environments\u201d, Journal of Computer Assisted Learning, Vol. 18 No. 2, pp. 137\u201048.","DOI":"10.1046\/j.0266-4909.2001.00221.x"},{"key":"key2022020820233495200_b54","doi-asserted-by":"crossref","unstructured":"Luna, D., Peracchio, L.A. and de Juan, M.D. (2002), \u201cCross\u2010cultural and cognitive aspects of web site navigation\u201d, Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 397\u2010410.","DOI":"10.1177\/009207002236913"},{"key":"key2022020820233495200_b55","doi-asserted-by":"crossref","unstructured":"Luque, T., Casta\u00f1eda, J.A., Fr\u00edas, D.M., Mu\u00f1oz, F. and Rodr\u00edguez, M.A. (2007), \u201cDeterminants of the use of internet as a tourist information source\u201d, Service Industries Journal, Vol. 27 No. 7.","DOI":"10.1080\/02642060701570586"},{"key":"key2022020820233495200_b56","unstructured":"McCloskey, D. (2003), \u201cEvaluating electronic commerce acceptance with the Technology Acceptance Model\u201d, Journal of Computer Information Systems, Vol. 44 No. 2, pp. 49\u201057."},{"key":"key2022020820233495200_b57","doi-asserted-by":"crossref","unstructured":"Ma, Q. and Liu, L. (2004), \u201cThe Technology Acceptance Model: a meta\u2010analysis of empirical findings\u201d, Journal of Organizational and End User Computing, Vol. 16 No. 1, pp. 59\u201072.","DOI":"10.4018\/joeuc.2004010104"},{"key":"key2022020820233495200_b58","unstructured":"Malhotra, Y. and Galletta, D.F. (1999), \u201cExtending the Technology Acceptance Model to account for social influence: theoretical bases and empirical validation\u201d, Proceedings of the 32nd Hawaii International Conference on System Science, available at: www.brint.org\/technologyacceptance.pdf."},{"key":"key2022020820233495200_b59","doi-asserted-by":"crossref","unstructured":"Marcussen, C.H. (1997), \u201cMarketing Europe tourism products via internet\/WWW\u201d, Journal of Travel and Tourism Marketing, Vol. 6 Nos 3\/4, pp. 23\u20104.","DOI":"10.1300\/J073v06n03_03"},{"key":"key2022020820233495200_b60","doi-asserted-by":"crossref","unstructured":"Mathieson, K. (1991), \u201cPredicting user intentions: comparing the Technology Acceptance Model with the Theory of Planned Behaviour\u201d, Information Systems Research, Vol. 2 No. 3, pp. 173\u201091.","DOI":"10.1287\/isre.2.3.173"},{"key":"key2022020820233495200_b61","doi-asserted-by":"crossref","unstructured":"Mitchell, A.A. and Olson, J.C. (1981), \u201cAre product attribute beliefs the only mediator of advertising effects on brand attitude?\u201d, Journal of Marketing Research, Vol. 18 No. 3, pp. 318\u201032.","DOI":"10.1177\/002224378101800306"},{"key":"key2022020820233495200_b62","doi-asserted-by":"crossref","unstructured":"Moe, W.W. and Fader, P.S. (2001), \u201cUncovering patterns in cybershopping\u201d, California Management Review, Vol. 43 No. 4, pp. 106\u201017.","DOI":"10.2307\/41166103"},{"key":"key2022020820233495200_b63","doi-asserted-by":"crossref","unstructured":"Moe, W.W. and Fader, P.S. (2004), \u201cCapturing evolving visit behavior in clickstream data\u201d, Journal of Interactive Marketing, Vol. 18 No. 1, pp. 5\u201019.","DOI":"10.1002\/dir.10074"},{"key":"key2022020820233495200_b64","unstructured":"Montgomery, A.L. (1999), \u201cUsing clickstream data to predict WWW usage\u201d, available at: www.andrew.cmu.edu\/user\/alm3\/papers\/predicting%20www%20usage.pdf."},{"key":"key2022020820233495200_b65","unstructured":"Montgomery, A.L. and Srinivasan, K. (2002), \u201cLearning about customers without asking\u201d, available at: www.andrew.cmu.edu\/\u223calm3\/papers\/online%20learning.pdf."},{"key":"key2022020820233495200_b66","doi-asserted-by":"crossref","unstructured":"Moon, J.W. and Kim, Y.G. (2001), \u201cExtending the TAM for a world\u2010wide\u2010web context\u201d, Information & Management, Vol. 38 No. 4, pp. 217\u201030.","DOI":"10.1016\/S0378-7206(00)00061-6"},{"key":"key2022020820233495200_b67","doi-asserted-by":"crossref","unstructured":"Ouellette, J.A. and Wood, W. (1998), \u201cHabit and intention in everyday life: the multiple processes by which past behavior predicts future behavior\u201d, Psychological Bulletin, Vol. 124, pp. 54\u201074.","DOI":"10.1037\/0033-2909.124.1.54"},{"key":"key2022020820233495200_b68","doi-asserted-by":"crossref","unstructured":"Pavlou, P.A. (2003), \u201cConsumer acceptance of electronic commerce: integrating trust and risk with the Technology Acceptance Model\u201d, International Journal of Electronic Commerce, Vol. 7 No. 3, pp. 69\u2010103.","DOI":"10.1080\/10864415.2003.11044275"},{"key":"key2022020820233495200_b69","doi-asserted-by":"crossref","unstructured":"Pavlou, P.A. and Fygenson, M. (2006), \u201cUnderstanding and predicting electronic commerce adoption: an extension of the theory of planned behaviour\u201d, MIS Quarterly, Vol. 30 No. 1, pp. 115\u201043.","DOI":"10.2307\/25148720"},{"key":"key2022020820233495200_b70","doi-asserted-by":"crossref","unstructured":"Peterson, M.F. and Smith, P.B. (1997), \u201cDoes national culture or ambient temperature explain cross\u2010national differences in role stress?\u201d, No sweat!, Academy of Management Journal, Vol. 40 No. 4, pp. 930\u201046.","DOI":"10.5465\/256953"},{"key":"key2022020820233495200_b71","doi-asserted-by":"crossref","unstructured":"Petty, R.E., Cacioppo, J.T. and Schumann, D. (1983), \u201cCentral and peripheral routes to advertising effectiveness: the moderating role of involvement\u201d, Journal of Consumer Research, Vol. 10, September, pp. 135\u201045.","DOI":"10.1086\/208954"},{"key":"key2022020820233495200_b72","doi-asserted-by":"crossref","unstructured":"Reibstein, D.J. (2002), \u201cWhat attracts customers to online stores, and what keeps them coming back?\u201d, Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 465\u201076.","DOI":"10.1177\/009207002236918"},{"key":"key2022020820233495200_b73","doi-asserted-by":"crossref","unstructured":"S\u00e1nchez, M.J. and Rold\u00e1n, J.L. (2005), \u201cWeb acceptance and usage model: a comparison between goal\u2010directed and experiential web users\u201d, Internet Research, Vol. 15 No. 1, pp. 21\u201048.","DOI":"10.1108\/10662240510577059"},{"key":"key2022020820233495200_b74","doi-asserted-by":"crossref","unstructured":"Seyal, A.H. and Pijpers, G.G.M. (2004), \u201cSenior government executives' use of the internet: a Bruneian scenario\u201d, Behavior & Information Technology, Vol. 23 No. 3, pp. 197\u2010210.","DOI":"10.1080\/01449290410001669978"},{"key":"key2022020820233495200_b75","doi-asserted-by":"crossref","unstructured":"Shang, E., Chen, Y. and Shen, L. (2005), \u201cExtrinsic versus intrinsic motivations for consumers to shop on\u2010line\u201d, Information & Management, Vol. 42, pp. 401\u201013.","DOI":"10.1016\/j.im.2004.01.009"},{"key":"key2022020820233495200_b76","doi-asserted-by":"crossref","unstructured":"Shih, H.P. (2004), \u201cExtended Technology Acceptance Model of internet utilization behaviour\u201d, Information & Management, Vol. 41 No. 6, pp. 719\u201029.","DOI":"10.1016\/j.im.2003.08.009"},{"key":"key2022020820233495200_b77","doi-asserted-by":"crossref","unstructured":"Stafford, M.R. and Stern, B. (2002), \u201cConsumer bidding behavior on internet auction sites\u201d, International Journal of Electronic Commerce, Vol. 7 No. 1, pp. 135\u201050.","DOI":"10.1080\/10864415.2002.11044256"},{"key":"key2022020820233495200_b78","doi-asserted-by":"crossref","unstructured":"Steenkamp, J.E.M. and Van Trijp, H.C.M. (1991), \u201cThe use of LISREL in validating marketing constructs\u201d, Journal of Research in Marketing, Vol. 8 No. 4, pp. 283\u201099.","DOI":"10.1016\/0167-8116(91)90027-5"},{"key":"key2022020820233495200_b79","doi-asserted-by":"crossref","unstructured":"Teo, T.S.H., Lim, V.K.G. and Lai, R.Y.C. (1999), \u201cIntrinsic and extrinsic motivation in internet usage\u201d, Omega, International Journal of Management Science, Vol. 27 No. 2, pp. 25\u201037.","DOI":"10.1016\/S0305-0483(98)00028-0"},{"key":"key2022020820233495200_b80","doi-asserted-by":"crossref","unstructured":"Venkatesh, V. (1999), \u201cCreation of favorable user perceptions: the role of intrinsic motivation\u201d, MIS Quarterly, Vol. 23, pp. 239\u201060.","DOI":"10.2307\/249753"},{"key":"key2022020820233495200_b81","doi-asserted-by":"crossref","unstructured":"Venkatesh, V. and Davis, F.D. (2000), \u201cA theoretical extension of the Technology Acceptance Model: four longitudinal field studies\u201d, Management Science, Vol. 46 No. 2, pp. 186\u2010204.","DOI":"10.1287\/mnsc.46.2.186.11926"},{"key":"key2022020820233495200_b82","doi-asserted-by":"crossref","unstructured":"Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003), \u201cUser acceptance of information technology: toward a unified view\u201d, MIS Quarterly, Vol. 27 No. 3, pp. 425\u201078.","DOI":"10.2307\/30036540"},{"key":"key2022020820233495200_b83","doi-asserted-by":"crossref","unstructured":"Vich\u2010i\u2010Martorell, G.A. (2003), \u201cThe internet and tourism principals in the Balearic Islands\u201d, Tourism and Hospitality Research, Vol. 5 No. 1, pp. 25\u201044.","DOI":"10.1057\/palgrave.thr.6040003"},{"key":"key2022020820233495200_b84","unstructured":"West, S.G., Finch, J.F. and Curran, P.J. (1995), \u201cStructural equations models with nonnormal variables: problems and remedies\u201d, in Hoyle, R.H. (Ed.), Structural Equation Model: Concepts, Issues, and Applications, Sage Publications, Beverly Hills, CA, pp. 57\u201075."},{"key":"key2022020820233495200_b85","unstructured":"World Tourism Organization (2005), World Tourism Organization Data Collection & Analysis for Tourism Management, Marketing & Planning, World Tourism Organization, Madrid."}],"container-title":["Online Information Review"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14684520910969952\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14684520910969952\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:41:16Z","timestamp":1753404076000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/oir\/article\/33\/3\/548-567\/314325"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009,6,19]]},"references-count":85,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2009,6,19]]}},"alternative-id":["10.1108\/14684520910969952"],"URL":"https:\/\/doi.org\/10.1108\/14684520910969952","relation":{},"ISSN":["1468-4527"],"issn-type":[{"type":"print","value":"1468-4527"}],"subject":[],"published":{"date-parts":[[2009,6,19]]}}}