{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:09:12Z","timestamp":1754158152379,"version":"3.41.2"},"reference-count":18,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2010,6,22]],"date-time":"2010-06-22T00:00:00Z","timestamp":1277164800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,6,22]]},"abstract":"Purpose<\/jats:title>The purpose of this paper is to investigate whether user characteristics (including gender, age, education, ethnicity and employment) affect the frequency of access to community information networks (CINs).<\/jats:p><\/jats:sec>Design\/methodology\/approach<\/jats:title>A user survey was conducted through selected New Zealand public libraries' web sites, and interviews with staff were conducted. Chi\u2010square (\u03c7<\/jats:italic>2<\/jats:sup>) tests were used to test the research hypotheses in association with the research questions.<\/jats:p><\/jats:sec>Findings<\/jats:title>CIN users come from various backgrounds in terms of education, ethnicity and employment, and they include females and males in every age group. However, more females access CINs than males, and the majority of CIN users are of European descent. Also more educated people tend to access CINs more. Respondents working in education, business\/commerce, finance\/banking and IT\/telecommunications exhibited high CIN usage.<\/jats:p><\/jats:sec>Originality\/value<\/jats:title>The research findings are valuable resources for CIN developers in other organisations who are looking to improve their understanding of users' characteristics in association with the frequency of access to CINs, as well as to improve their services. Furthermore, such findings can be valuable to students and researchers who are interested in the fields of community information networks.<\/jats:p><\/jats:sec>","DOI":"10.1108\/14684521011054035","type":"journal-article","created":{"date-parts":[[2010,7,3]],"date-time":"2010-07-03T07:19:15Z","timestamp":1278141555000},"page":"361-376","source":"Crossref","is-referenced-by-count":0,"title":["A quantitative assessment of relationships between user characteristics and frequency of access to community information networks in New Zealand public libraries"],"prefix":"10.1108","volume":"34","author":[{"given":"Lan","family":"Anh Tran","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022021420081401600_b1","unstructured":"Alreck, P.L. and Settle, R. (1985), The Survey Research Handbook, Richard D. Irwin, Homewood, IL."},{"key":"key2022021420081401600_b2","unstructured":"Bajjaly, S.T. (1999), The Community Networking Handbook, American Library Association, Chicago, IL."},{"key":"key2022021420081401600_b3","unstructured":"Belgrave, P. and Jeffcoat, C. (2004), Statistics for Business, Thompson, Southbank."},{"key":"key2022021420081401600_b4","unstructured":"Bryman, A. and Bell, E. (2003), Business Research Methods, Oxford University Press, New York, NY."},{"key":"key2022021420081401600_b5","unstructured":"Cohill, A.M. (2000), Twenty\u2010first Century Communities: A Short Introduction. An Outreach Effort of Virginia Technology, Blacksburg Electronic Village, Blacksburg, VA, available at: www.bev.net\/about\/research\/digital_library\/docs\/shortint.pdf (accessed 20 May 2006)."},{"key":"key2022021420081401600_b6","unstructured":"Cooper, P.S. and Schindler, D.R. (1998), Business Research Methods, 7th ed., McGraw\u2010Hill, New York, NY."},{"key":"key2022021420081401600_b7","unstructured":"Ghauri, P. and Gronhaug, K. (2002), Research Methods in Business Studies: A Practical Guide, 2nd ed., Pearson Education, Harlow."},{"key":"key2022021420081401600_b8","unstructured":"Kelley, R.E. (1992), \u201cAn analysis of factors in the adoption or non\u2010adoption of videodisc technology in North American academic and special libraries\u201d, PhD dissertation, University of North Texas, Denton, TX."},{"key":"key2022021420081401600_b9","unstructured":"LIANZA (2004), Public Libraries of New Zealand: a Strategic Framework 2005 to 2015, LIANZA, Wellington, available at: www.lianza.org.nz\/ (accessed 9 November 2005)."},{"key":"key2022021420081401600_b10","unstructured":"McCook, K. de la P. (2000), A Place at the Table: Participating in Community Building, American Library Association, Chicago, IL."},{"key":"key2022021420081401600_b11","unstructured":"Miller, D. (1999a), \u201cEstablishing a community information network: the way forward\u201d, in Pantry, S. (Ed.), Building Community Information Networks: Strategies and Experiences, Library Association Publishing, London, pp. 11\u201021."},{"key":"key2022021420081401600_b12","unstructured":"Miller, D. (1999b), \u201cEstablishing a community information network \u2013 phase 2: developing the vision\u201d, in Pantry, S. (Ed.), Building Community Information Networks: Strategies and Experiences, Library Association Publishing, London, pp. 22\u201039."},{"key":"key2022021420081401600_b13","doi-asserted-by":"crossref","unstructured":"Schuler, D. (1994), \u201cCommunity networks: building a new participatory medium\u201d, Communications of the ACM, Vol. 37 No. 1, pp. 38\u201051.","DOI":"10.1145\/175222.175225"},{"key":"key2022021420081401600_b14","unstructured":"Schuler, D. (1996a), \u201cNew community networks: wired for change\u201d, available at: www.scn.org\/ncn\/ (accessed 15 May 2006)."},{"key":"key2022021420081401600_b15","unstructured":"Schuler, D. (1996b), \u201cHow to kill community networks\u201d, The Network Observer, Vol. 3 No. 1, available at: http:\/\/polaris.gseis.ucla.edu\/pagre\/tno\/january\u20101996.html#schuler (accessed 15 May 2006)."},{"key":"key2022021420081401600_b16","unstructured":"Simmonds, K. (2005), \u201cReaching out, connecting, creating \u2026 a library working in partnership with its community\u201d, paper presented at the LIANZA Conference, Christchurch, 14 September."},{"key":"key2022021420081401600_b17","unstructured":"Tran, L.A. (2006a), \u201cPublic libraries and community information networks in New Zealand: an assessment and evaluation of practices\u201d, PhD dissertation, Victoria University of Wellington, Wellington."},{"key":"key2022021420081401600_b18","doi-asserted-by":"crossref","unstructured":"Tran, L.A. (2006b), \u201cThe implementation of community information networks in New Zealand public libraries: a case study\u201d, The International Journal on Knowledge, Culture and Change Management, Vol. 6 No. 5, pp. 171\u201082, available at: http:\/\/ijm.cgpublisher.com\/product\/pub.28\/prod.473 (accessed 20 December 2009).","DOI":"10.18848\/1447-9524\/CGP\/v06i05\/49420"}],"container-title":["Online Information Review"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/14684521011054035","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14684521011054035\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/14684521011054035\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:41:29Z","timestamp":1753404089000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/oir\/article\/34\/3\/361-376\/314824"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,6,22]]},"references-count":18,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2010,6,22]]}},"alternative-id":["10.1108\/14684521011054035"],"URL":"https:\/\/doi.org\/10.1108\/14684521011054035","relation":{},"ISSN":["1468-4527"],"issn-type":[{"type":"print","value":"1468-4527"}],"subject":[],"published":{"date-parts":[[2010,6,22]]}}}