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This structure is based on the characteristics, sub\u2010characteristics and attributes of three main dimensions (content, service, and technical quality) that will substantiate the development of broad website quality evaluation, comparison and improvement methodologies, according to particular sectors of activity and evaluator's perspective.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Based on the literature and the author's experience a framework is proposed for a global quality evaluation of a website.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Considering the results of some studies, as well as the systematisation of the knowledge available in several bibliographies, website quality can be grouped into three main dimensions: content quality, service quality, and technical quality. There has not yet been an evaluation methodology that focuses on these three main website quality dimensions in a broad and transversal sense.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The paper presents an innovative high\u2010level structure for a global quality evaluation of a website, based on three dimensions not previously considered together.<\/jats:p><\/jats:sec>","DOI":"10.1108\/14684521211241404","type":"journal-article","created":{"date-parts":[[2012,6,23]],"date-time":"2012-06-23T07:08:12Z","timestamp":1340435292000},"page":"374-382","source":"Crossref","is-referenced-by-count":82,"title":["Framework for a global quality evaluation of a website"],"prefix":"10.1108","volume":"36","author":[{"given":"\u00c1lvaro","family":"Rocha","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022020120424136100_b1","unstructured":"Al\u2010Momani, K. and Noor, N. 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