{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:02:46Z","timestamp":1754157766302,"version":"3.41.2"},"reference-count":19,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2006,2,1]],"date-time":"2006-02-01T00:00:00Z","timestamp":1138752000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2006,2,1]]},"abstract":"<jats:p>In this paper, we will address privacy and trust issues that arise in more advanced software systems. Though a lot of information is currently available in electronic form, not all of it should widely be accessible to everybody. The involved parties need full control on how their data are used and who has access. If the system consists of autonomous software agents, this problem requires extra attention and new working principles. We illustrate this in the case of a communication platform for multimodal transport. The major aim of the communication platform is to enhance exchanging information and to ultimately improve organisation\/collaboration within the transport sector. A better informed view of the transport sector will facilitate better considered decisions for users of the communication platform. The software system merits credibility by accurately modelling all the relevant real world interactions of potential users of the system. We opted for a connectivity solution in which software agents act as representatives of the parties involved. All agents\ncan be equipped with human\u2010like skills and qualities such as intelligence, autonomy, and the ability to cooperate, coordinate and negotiate. We demonstrate how cooperation between parties can be achieved while respecting their sensitivity concerning information.<\/jats:p>","DOI":"10.1108\/14779960680000280","type":"journal-article","created":{"date-parts":[[2010,6,5]],"date-time":"2010-06-05T07:14:17Z","timestamp":1275722057000},"page":"37-48","source":"Crossref","is-referenced-by-count":0,"title":["Designing trust with software agents: A case study"],"prefix":"10.1108","volume":"4","author":[{"given":"Stijn","family":"Bernaer","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Martin","family":"Meganck","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Greet","family":"Vanden Berghe","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Patrick","family":"De Causmaecker","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"volume-title":"The evolution of cooperation New York","year":"1984","author":"Axelrod R.","key":"p_1"},{"volume-title":"Weaving The Web: The original design and ultimate destiny of the world wide web ISBN 0-06-251587-X","year":"2000","author":"Berners-Lee T.","key":"p_2"},{"volume-title":"A review of trust in information technology London","year":"1999","author":"Castelfranchi M.","key":"p_3"},{"key":"p_4","first-page":"384p","volume":"1992","author":"Coolen M.","year":"1992","journal-title":"Boom"},{"issue":"1","key":"p_5","first-page":"105","volume":"40","author":"De Causmaecker P.","year":"2000","journal-title":"Emerging Challenges in Operations Research"},{"volume-title":"Trust in interorganisational networks: towards a conceptual model Workshop on Trust within and between organisations","year":"2001","author":"De Wever S.","key":"p_6"},{"volume-title":"Technology and Ethics, A European Quest for Responsible Engineering, Leuven, Peeters, 441-454","year":"2001","author":"Dieng D.","key":"p_7"},{"key":"p_8","doi-asserted-by":"publisher","DOI":"10.1007\/b99492"},{"key":"p_9","volume-title":"Complexity Results for Agent Design Problems Annals of Mathematics, Computing, and Teleinformatics","volume":"1","author":"Dunne P. 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