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The data for this exploratory study were gathered through a telephone survey of managers at <jats:italic>Fortune<\/jats:italic> 1000 firm divisions. Based on the prior literature, it was expected that use of certain types of groupware and certain aspects of the knowledge management process would be significantly associated with each other.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The results of this exploratory study show that the groupware tools which enhance or support traditional aural media were significantly associated with most of the knowledge management processes we identified. However, e\u2010mail is the sole groupware tool that is significantly associated with knowledge distribution.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>As an exploratory study, this research highlights some interesting trends in the knowledge management process, and suggests multiple lines of future research.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17410390510571475","type":"journal-article","created":{"date-parts":[[2005,1,13]],"date-time":"2005-01-13T20:34:31Z","timestamp":1105648471000},"page":"28-46","source":"Crossref","is-referenced-by-count":47,"title":["An exploratory study of groupware use in the knowledge management process"],"prefix":"10.1108","volume":"18","author":[{"given":"Ganesh","family":"Bhatt","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jatinder N.D.","family":"Gupta","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Fred","family":"Kitchens","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022021019581471300_b1","doi-asserted-by":"crossref","unstructured":"Adler, P.S., Goldoftas, B. and Levine, D.I. 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