{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,16]],"date-time":"2026-03-16T17:28:55Z","timestamp":1773682135033,"version":"3.50.1"},"reference-count":29,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2006,9,1]],"date-time":"2006-09-01T00:00:00Z","timestamp":1157068800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2006,9,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>To provide a case study in the implementation of mobile technologies in an operations management environment, and viewed through a model for technology acceptance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>This is an assessment of the technology acceptance model (TAM) through action research, a practical implementation based upon understandings developed in the TAM.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Provides fresh data to further develop the TAM, shedding light on some of the factors expounded within TAM, and their relationships.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>This is not the empirical research required to fully validate the TAM, but is useful in terms of investigating its various features within a detailed case study. It is also useful in terms of the project management implications for the implementation of new technologies.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>Useful for those looking at the practical implementation of mobile technologies in an operations environment, and highlights the role of technology acceptance in the project management process.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This paper fulfils an important role in helping to validate the TAM developed by other researchers.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17410390610703657","type":"journal-article","created":{"date-parts":[[2006,10,10]],"date-time":"2006-10-10T09:48:14Z","timestamp":1160473694000},"page":"525-539","source":"Crossref","is-referenced-by-count":42,"title":["Technology acceptance and m\u2010commerce in an operational environment"],"prefix":"10.1108","volume":"19","author":[{"given":"Simon","family":"Snowden","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John","family":"Spafford","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Roula","family":"Michaelides","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John","family":"Hopkins","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022021220252563500_b1","unstructured":"Barnett, N., Hodges, S. and Wiltshire, M. 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