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Tardy delivery was directly or indirectly caused by poor supplier delivery performance in the opinion of 92 per cent of respondents. Seven companies had developed an uncertainty\u2010diagnosing model. Not all companies needed to adopt the model.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>Uncertainty and contingency plans were investigated in UK and Chinese organisations using MRP\/MRPII\/ERP systems. Therefore, the findings will be directly relevant to the organisations, but may be adapted to other similar organisations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>A detection method was proposed to determine the steps required for organisations to adopt the uncertainty\u2010diagnosing model.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The paper provides some empirical data on uncertainty and the contingency plans used in ERP\u2010controlled manufacturing environments in organisations in the UK and China. Data on uncertainty are scarce and this research gives further insights into the ways managers perceive and handle uncertainty.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17410390610708508","type":"journal-article","created":{"date-parts":[[2007,1,15]],"date-time":"2007-01-15T14:40:53Z","timestamp":1168872053000},"page":"625-645","source":"Crossref","is-referenced-by-count":5,"title":["Uncertainty and contingency plans in ERP\u2010controlled manufacturing environments"],"prefix":"10.1108","volume":"19","author":[{"given":"S.C.L.","family":"Koh","sequence":"first","affiliation":[]},{"given":"M.","family":"Simpson","sequence":"additional","affiliation":[]},{"given":"Y.","family":"Lin","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"doi-asserted-by":"crossref","unstructured":"Al\u2010Mashari, M. 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