{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T22:59:35Z","timestamp":1775170775251,"version":"3.50.1"},"reference-count":57,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2010,1,5]],"date-time":"2010-01-05T00:00:00Z","timestamp":1262649600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,1,5]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to investigate the demographic characteristics of small and medium enterprises (SMEs) with regards to their patterns of internet\u2010based information and communications technology (ICT) adoption, taking into account the dimensions of ICT benefits, barriers, and subsequently adoption intention.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>A questionnaire\u2010based survey is used to collect data from 406 managers or owners of SMEs in Malaysia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The results reveal that the SMEs would adopt internet\u2010based ICT regardless of years of business start\u2010up and internet experience. Some significant differences are spotted between manufacturing and service SMEs in terms of their demographic characteristics and internet\u2010based ICT benefits, barriers, and adoption intention. Both the industry types express intention to adopt internet\u2010based ICT, with the service\u2010based SMEs demonstrating greater intention.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>The paper focuses only on the SMEs in the southern region of Malaysia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>The findings offer valuable insights to the SMEs \u2013 in particular promoting internet\u2010based ICT adoption for future business success.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This paper is perhaps one of the first to comprehensively investigate the relationship between demographic characteristics of SMEs and the various variables affecting their internet\u2010based ICT adoption intention.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17410391011008897","type":"journal-article","created":{"date-parts":[[2009,12,12]],"date-time":"2009-12-12T07:15:18Z","timestamp":1260602118000},"page":"27-55","source":"Crossref","is-referenced-by-count":110,"title":["Internet\u2010based ICT adoption among SMEs"],"prefix":"10.1108","volume":"23","author":[{"given":"Khong","family":"Sin Tan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Siong","family":"Choy Chong","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Binshan","family":"Lin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Uchenna","family":"Cyril Eze","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031020432875900_b1","unstructured":"Abouzeedan, A. and Busler, M. 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