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The aim of this paper is to describe an example in the domain of instrumental e\u2010learning.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Drawing on activity theory, this article describes a methodology that aims to guide the design process along the lines of the usage process.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The co\u2010design platform (CDP) allows the service designers and users to determine service\u2010product definitions together, to facilitate the emergence of their uses.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>Some of the experiments are still in progress as the development is iterative.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>To illustrate this method, the authors have designed and implemented an instrumental learning e\u2010service for guitar music (e\u2010guitare).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The CDP gives a greater understanding of the transformation of the tool (proposals) into an instrument (proven demand), which is essential to the process of supplying the demand.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17415650810908230","type":"journal-article","created":{"date-parts":[[2008,8,30]],"date-time":"2008-08-30T07:04:34Z","timestamp":1220079874000},"page":"144-156","source":"Crossref","is-referenced-by-count":6,"title":["Defining e\u2010services using a co\u2010design platform"],"prefix":"10.1108","volume":"5","author":[{"given":"Olivier","family":"S\u00e9bastien","sequence":"first","affiliation":[]},{"given":"No\u00ebl","family":"Conruyt","sequence":"additional","affiliation":[]},{"given":"David","family":"Grosser","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022012320002836400_b1","unstructured":"Andro, T. and Chauvet, J.M. 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