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To realize this vision, the design of a Smart Instant Messaging (SIM) system is proposed, which features context\u2010aware presence management, user\u2010centric resource configuration, and adaptive grouping.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Three prototype versions of a client have been implemented and their performance in terms of memory usage and response time evaluated.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The SIM system was found to transcend current IM products by having new features including context\u2010aware presence management, user\u2010centric resource configuration, and adaptive grouping support.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The system described here extends the Jabber\u2010based IM framework and relies on an ontology\u2010based supporting middleware to handle the chore of retrieving and interpreting contextual information.<\/jats:p><\/jats:sec>","DOI":"10.1108\/17427370910950302","type":"journal-article","created":{"date-parts":[[2009,4,27]],"date-time":"2009-04-27T05:19:24Z","timestamp":1240809564000},"page":"42-60","source":"Crossref","is-referenced-by-count":9,"title":["Towards pervasive instant messaging and presence awareness"],"prefix":"10.1108","volume":"5","author":[{"given":"Xiaolei","family":"Zhang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chun\u2010Fai","family":"Law","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Cho\u2010Li","family":"Wang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Francis C.M.","family":"Lau","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031820070489800_b1","unstructured":"America Online (2005), \u201cThird annual instant messaging survey\u201d, online resource, available at: www.aim.com\/survey"},{"key":"key2022031820070489800_b2","doi-asserted-by":"crossref","unstructured":"Barnes, S. 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