{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T08:32:30Z","timestamp":1775205150091,"version":"3.50.1"},"reference-count":78,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2022,8,25]],"date-time":"2022-08-25T00:00:00Z","timestamp":1661385600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["AJIM"],"published-print":{"date-parts":[[2023,6,29]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The primary objective of this research is to explore the underlying mechanisms of social ties influencing lurking behaviour in Microblog by combing role theory and social identity theory.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>An online survey of 312 Microblog users in China was conducted to test the proposed research model and hypotheses. The partial least squares (PLS) approach was used to analyse the data.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results show that social ties affect lurking behaviour on Microblog in two ways, directly and indirectly through role stress. Social ties have a negative direct impact on lurking behaviour. Based on the multiple mediation analysis, social ties positively affect lurking through role overload and negatively affect lurking via role ambiguity. Perceived heterogeneity strengthens the positive effects of social ties on role overload and conflict, and weakens the negative impact of social ties on role ambiguity. Social identification weakens the positive relationship between social ties and role overload and strengthens the negative relationship between social ties and role ambiguity.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study extends the literature on the social interaction reasons behind lurking behaviour in Microblog by revealing the effects of social ties in Microblog. The theoretical mechanisms of social ties on lurking behaviour in Microblog are unveiled by discovering the direct effect of social ties, the mediating effects of multidimensional role stress, and the moderating effects of different kinds of social identity.<\/jats:p><\/jats:sec>","DOI":"10.1108\/ajim-02-2022-0080","type":"journal-article","created":{"date-parts":[[2022,8,25]],"date-time":"2022-08-25T00:05:46Z","timestamp":1661385946000},"page":"796-817","source":"Crossref","is-referenced-by-count":7,"title":["Exploring how social ties affect lurking behaviour in Microblog: from a role stress and social identity perspective"],"prefix":"10.1108","volume":"75","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5116-4190","authenticated-orcid":false,"given":"Yiwen","family":"Zhang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8753-9268","authenticated-orcid":false,"given":"Yongqiang","family":"Sun","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6845-7603","authenticated-orcid":false,"given":"Wuping","family":"Lei","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5206-9937","authenticated-orcid":false,"given":"Nan","family":"Wang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2022,8,25]]},"reference":[{"issue":"4","key":"key2023062902062991800_ref001","doi-asserted-by":"crossref","first-page":"339","DOI":"10.1177\/2041386611411230","article-title":"Role innovation through employee social networks","volume":"1","year":"2011","journal-title":"Organizational Psychology Review"},{"issue":"1","key":"key2023062902062991800_ref002","first-page":"174","article-title":"Social media security and attacks","volume":"21","year":"2021","journal-title":"International Journal of Computer Science and Network Security"},{"key":"key2023062902062991800_ref003","doi-asserted-by":"crossref","first-page":"268","DOI":"10.1016\/j.chb.2015.09.009","article-title":"Psychological factors behind the lack of participation in online discussions","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"12","key":"key2023062902062991800_ref004","first-page":"1","article-title":"Understanding influential factors behind lurking behaviour in online cancer communities","volume":"40","year":"2019","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2023062902062991800_ref005","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1002\/smi.2697","article-title":"If only my leader would just do something! Passive leadership undermines employee well-being through role stressors and psychological resource depletion","volume":"33","year":"2017","journal-title":"Stress Health"},{"issue":"2","key":"key2023062902062991800_ref006","doi-asserted-by":"crossref","first-page":"815","DOI":"10.1177\/1461444816675183","article-title":"Content-expressive behavior and ideological extremity: an examination of the roles of emotional intelligence and information network heterogeneity","volume":"20","year":"2018","journal-title":"New Media and Society"},{"issue":"1","key":"key2023062902062991800_ref007","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/02678373.2017.1292563","article-title":"Building better measures of role ambiguity and role conflict: the validation of new role stressor scales","volume":"31","year":"2017","journal-title":"Work and Stress"},{"issue":"2","key":"key2023062902062991800_ref008","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1016\/j.ijinfomgt.2011.07.004","article-title":"A socio-technical approach to knowledge contribution behavior: an empirical investigation of social networking sites users","volume":"32","year":"2012","journal-title":"International Journal of Information Management"},{"issue":"5","key":"key2023062902062991800_ref009","doi-asserted-by":"crossref","first-page":"956","DOI":"10.2307\/3069440","article-title":"The influence of demographic heterogeneity on the emergence and consequences of cooperative norms in work teams","volume":"44","year":"2001","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2023062902062991800_ref010","first-page":"22","article-title":"Understanding the effect of social media marketing activities: the mediation of social identification, perceived value, and satisfaction","volume":"140","year":"2019","journal-title":"Technological Forecasting and Social Change"},{"key":"key2023062902062991800_ref011","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1016\/j.chb.2014.10.056","article-title":"The formation of social identity and self-identity based on knowledge contribution in virtual communities: an inductive route model","volume":"43","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2023062902062991800_ref012","doi-asserted-by":"crossref","first-page":"1872","DOI":"10.1016\/j.dss.2006.04.001","article-title":"Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories","volume":"42","year":"2006","journal-title":"Decision Support Systems"},{"issue":"3","key":"key2023062902062991800_ref013","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1108\/IntR-07-2016-0198","article-title":"E-WOM messaging on social media: social ties, temporal distance, and message concreteness","volume":"27","year":"2017","journal-title":"Internet Research"},{"issue":"3","key":"key2023062902062991800_ref014","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1016\/j.ijresmar.2003.12.004","article-title":"A social influence model of consumer participation in network- and small-group-based virtual communities","volume":"21","year":"2004","journal-title":"International Journal of Research in Marketing"},{"issue":"3","key":"key2023062902062991800_ref015","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1037\/str0000062","article-title":"Too much to do, too little time: role overload and stress in a multi-role environment","volume":"25","year":"2018","journal-title":"International Journal of Stress Management"},{"issue":"3","key":"key2023062902062991800_ref016","first-page":"1152","article-title":"Does role conflict influence discontinuous usage intentions? Privacy concerns, social media fatigue and self-esteem","volume":"34","year":"2020","journal-title":"Information Technology and People"},{"issue":"3","key":"key2023062902062991800_ref017","first-page":"102189","article-title":"Investigating consumers' online social shopping intention: an information processing perspective","volume":"54","year":"2020","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2023062902062991800_ref018","first-page":"131","article-title":"Lurking towards empowerment: explaining propensity to engage with online health support groups and its association with positive outcomes","volume":"90","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2023062902062991800_ref019","doi-asserted-by":"crossref","first-page":"168","DOI":"10.1287\/isre.1.2.168","article-title":"A role theory perspective on end-user development","volume":"1","year":"1990","journal-title":"Information Systems Research"},{"issue":"1","key":"key2023062902062991800_ref020","first-page":"149","article-title":"Examining the role of tie strength in users' continuance intention of second-generation mobile instant messaging services","volume":"22","year":"2018","journal-title":"Information Systems Frontiers"},{"issue":"6","key":"key2023062902062991800_ref021","doi-asserted-by":"crossref","first-page":"1360","DOI":"10.1086\/225469","article-title":"The strength of weak ties","volume":"78","year":"1973","journal-title":"American Journal of Sociology"},{"key":"key2023062902062991800_ref022","doi-asserted-by":"crossref","first-page":"201","DOI":"10.2307\/202051","article-title":"The strength of weak ties: a network thoery revisited","volume":"1","year":"1983","journal-title":"Sociological Theory"},{"issue":"1","key":"key2023062902062991800_ref023","first-page":"145","article-title":"The impact of perceived organizational support on work\u2013family conflict: does role overload have a mediating role?","volume":"34","year":"2012","journal-title":"Economic and Industrial Democracy"},{"issue":"4","key":"key2023062902062991800_ref024","doi-asserted-by":"crossref","first-page":"1199","DOI":"10.5465\/amr.2007.26586096","article-title":"What's the difference? Diversity constructs as separation, variety, or disparity in organizations","volume":"32","year":"2007","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2023062902062991800_ref025","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1177\/1046496412470725","article-title":"Perceived diversity and team functioning","volume":"44","year":"2013","journal-title":"Small Group Research"},{"issue":"1","key":"key2023062902062991800_ref026","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1108\/10662241211199942","article-title":"How social identification and trust influence organizational online knowledge sharing","volume":"22","year":"2012","journal-title":"Internet Research"},{"issue":"2","key":"key2023062902062991800_ref027","doi-asserted-by":"crossref","first-page":"706","DOI":"10.1108\/IJCHM-04-2019-0380","article-title":"Hotel guests' social commerce intention","volume":"32","year":"2020","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"1","key":"key2023062902062991800_ref028","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1037\/gdn0000019","article-title":"Team identification and postdisaster social well-being: the mediating role of social support","volume":"19","year":"2015","journal-title":"Group Dynamics: Theory, Research, and Practice"},{"key":"key2023062902062991800_ref029","doi-asserted-by":"crossref","first-page":"231","DOI":"10.1016\/j.chb.2019.02.021","article-title":"Feeling displeasure from online social media postings: a study using cognitive dissonance theory","volume":"97","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"8","key":"key2023062902062991800_ref030","doi-asserted-by":"crossref","first-page":"1142","DOI":"10.1002\/job.1787","article-title":"Cognitive and affective identification: exploring the links between different forms of social identification and personality with work attitudes and behavior","volume":"33","year":"2012","journal-title":"Journal of Organizational Behavior"},{"key":"key2023062902062991800_ref031","doi-asserted-by":"crossref","first-page":"579","DOI":"10.1016\/j.jbusres.2018.08.012","article-title":"The power of lurking: assessing the online experience of luxury brand fan page followers","volume":"117","year":"2020","journal-title":"Journal of Business Research"},{"key":"key2023062902062991800_ref032","first-page":"2344","article-title":"Discussion network heterogeneity matters: examining a moderated mediation model of social media use and civic engagement","volume":"9","year":"2015","journal-title":"International Journal of Communication"},{"issue":"2","key":"key2023062902062991800_ref033","first-page":"1","article-title":"The strength of weak ties revisited: further evidence of the role of strong ties in the provision of online social support","volume":"7","year":"2021","journal-title":"Social Media + Society"},{"issue":"1","key":"key2023062902062991800_ref034","doi-asserted-by":"crossref","first-page":"59","DOI":"10.2307\/25148781","article-title":"Assinilation of enterprise systems: the effect of institutional pressures and the mediationg role of top management","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"6","key":"key2023062902062991800_ref035","doi-asserted-by":"crossref","first-page":"627","DOI":"10.1177\/0018720810386606","article-title":"Understanding negative impacts of perceived cognitive load on job learning effectiveness: a social capital solution","volume":"52","year":"2010","journal-title":"Human Factors"},{"key":"key2023062902062991800_ref036","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1016\/j.tourman.2018.04.007","article-title":"Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework","volume":"68","year":"2018","journal-title":"Tourism Management"},{"issue":"8","key":"key2023062902062991800_ref037","doi-asserted-by":"crossref","first-page":"1005","DOI":"10.1016\/j.im.2018.05.006","article-title":"How to regulate individuals' privacy boundaries on social network sites: a cross-cultural comparison","volume":"55","year":"2018","journal-title":"Information and Management"},{"issue":"6","key":"key2023062902062991800_ref038","doi-asserted-by":"crossref","first-page":"911","DOI":"10.1016\/j.indmarman.2014.05.005","article-title":"Role conflict and ambiguity confronting transnational business networkers: contrasting social stigma and relational risks for Chinese and Western boundary spanners","volume":"43","year":"2014","journal-title":"Industrial Marketing Management"},{"issue":"2","key":"key2023062902062991800_ref039","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1111\/isj.12195","article-title":"The effect of role conflict on self-disclosure in social network sites: an integrated perspective of boundary regulation and dual process model","volume":"29","year":"2019","journal-title":"Information Systems Journal"},{"issue":"7","key":"key2023062902062991800_ref040","first-page":"1","article-title":"How does social network diversity affect users' lurking intention toward social network services? A role perspective","volume":"57","year":"2020","journal-title":"Information and Management"},{"issue":"1","key":"key2023062902062991800_ref041","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/IntR-12-2013-0258","article-title":"Creating identification with brand communities on Twitter","volume":"27","year":"2017","journal-title":"Internet Research"},{"issue":"6","key":"key2023062902062991800_ref042","first-page":"861","article-title":"Beyond the power of networks: differentiating network structure from social media affordances for perceived social support","volume":"19","year":"2016","journal-title":"New Media and Society"},{"issue":"4","key":"key2023062902062991800_ref043","doi-asserted-by":"crossref","first-page":"489","DOI":"10.1348\/096317905X26741","article-title":"Work and family domain stressors and support: within- and cross-domain influences on work-family conflict","volume":"78","year":"2005","journal-title":"Journal of Occupational and Organizational Psychology"},{"issue":"5","key":"key2023062902062991800_ref044","doi-asserted-by":"crossref","first-page":"447","DOI":"10.1057\/ejis.2014.3","article-title":"Giving too much social support: social overload on social networking sites","volume":"24","year":"2015","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"key2023062902062991800_ref045","first-page":"302","article-title":"Four-dimensional model: a literature review on reasons behind lurking behavior","volume":"51","year":"2020","journal-title":"VINE Journal of Information and Knowledge Management Systems"},{"key":"key2023062902062991800_ref046","first-page":"1","article-title":"Online lurkers tell why","year":"2004"},{"issue":"1","key":"key2023062902062991800_ref047","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1007\/s10660-006-5985-x","article-title":"Non-public and public online community participation: needs, attitudes and behavior","volume":"6","year":"2006","journal-title":"Electronic Commerce Research"},{"key":"key2023062902062991800_ref048","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/j.chb.2017.11.005","article-title":"Information privacy, consumer alienation, and lurking behavior in social networking sites","volume":"80","year":"2018","journal-title":"Computers in Human Behavior"},{"key":"key2023062902062991800_ref049","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1016\/j.chb.2015.02.062","article-title":"Is lurking an anxiety-masking strategy on social media sites? The effects of lurking and computer anxiety on explaining information privacy concern on social media platforms","volume":"49","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2023062902062991800_ref050","doi-asserted-by":"crossref","first-page":"580","DOI":"10.1108\/JPBM-08-2014-0696","article-title":"The influence of 'Facebook friends' on the intention to join brand pages","volume":"24","year":"2015","journal-title":"Journal of Product and Brand Management"},{"key":"key2023062902062991800_ref051","doi-asserted-by":"crossref","first-page":"142","DOI":"10.1016\/j.tourman.2013.02.019","article-title":"The effects of residents' social identity and involvement on their advocacy of incoming tourism","volume":"38","year":"2013","journal-title":"Tourism Management"},{"issue":"8","key":"key2023062902062991800_ref052","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2224\/sbp.9217","article-title":"Double-edged effects of role stress on self-disclosure on social networking sites","volume":"48","year":"2020","journal-title":"Social Behavior and Personality: An International Journal"},{"key":"key2023062902062991800_ref053","doi-asserted-by":"crossref","first-page":"100","DOI":"10.1016\/j.chb.2014.05.034","article-title":"How heterogeneous community engage newcomers? The effect of community diversity on newcomers' perception of inclusion: an empirical study in social media service","volume":"39","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2023062902062991800_ref054","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1080\/07421222.2017.1296747","article-title":"Who do you think you are? Common and differential effects of social self-identity on social media usage","volume":"34","year":"2017","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2023062902062991800_ref055","doi-asserted-by":"crossref","first-page":"879","DOI":"10.3758\/BRM.40.3.879","article-title":"Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models","volume":"40","year":"2008","journal-title":"Behavior Research Methods"},{"issue":"2","key":"key2023062902062991800_ref056","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1016\/j.chb.2003.10.015","article-title":"The top five reasons for lurking: improving community experiences for everyone","volume":"20","year":"2004","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2023062902062991800_ref057","first-page":"339","article-title":"The influence of identity-driven customer engagement on purchase intention","volume":"47","year":"2019","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"6","key":"key2023062902062991800_ref058","doi-asserted-by":"crossref","first-page":"2757","DOI":"10.1016\/j.chb.2008.04.001","article-title":"Relationship between the level of intimacy and lurking in online social network services","volume":"24","year":"2008","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2023062902062991800_ref059","doi-asserted-by":"crossref","first-page":"3398","DOI":"10.1287\/mnsc.2018.3087","article-title":"The effects of asymmetric social ties, structural embeddedness, and tie strength on online content contribution behavior","volume":"65","year":"2019","journal-title":"Management Science"},{"key":"key2023062902062991800_ref060","first-page":"1","article-title":"Lurking and participation in the virtual classroom: the effects of gender, race, and age among graduate students in computer science","volume":"151","year":"2020","journal-title":"Computers and Education"},{"issue":"1","key":"key2023062902062991800_ref061","doi-asserted-by":"crossref","first-page":"123","DOI":"10.25300\/MISQ\/2014\/38.1.06","article-title":"Content sharing in a social broadcasting environment: evidence from Twitter","volume":"38","year":"2014","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2023062902062991800_ref062","doi-asserted-by":"crossref","first-page":"393","DOI":"10.1108\/IntR-01-2017-0038","article-title":"Determinants of users' information dissemination behavior on social networking sites","volume":"28","year":"2018","journal-title":"Internet Research"},{"issue":"3","key":"key2023062902062991800_ref063","first-page":"320","article-title":"Altruistic and selfish communication on social media: the moderating effects of tie strength and interpersonal trust","volume":"40","year":"2019","journal-title":"Behaviour and Information Technology"},{"issue":"2","key":"key2023062902062991800_ref064","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1007\/s11205-007-9115-5","article-title":"Measuring diversity in daily social contact: the contribution of social context, work and leisure on the opportunity for engagement","volume":"86","year":"2008","journal-title":"Social Indicators Research"},{"key":"key2023062902062991800_ref065","doi-asserted-by":"crossref","first-page":"110","DOI":"10.1016\/j.chb.2014.05.022","article-title":"Understanding lurkers in online communities: a literature review","volume":"38","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"9","key":"key2023062902062991800_ref066","doi-asserted-by":"crossref","first-page":"2477","DOI":"10.1108\/MD-03-2017-0234","article-title":"Consumers' redemption behavior of recommended mobile coupons in social network sites","volume":"57","year":"2019","journal-title":"Management Decision"},{"issue":"8","key":"key2023062902062991800_ref067","doi-asserted-by":"crossref","first-page":"1118","DOI":"10.1108\/02635570910991337","article-title":"Does total quality management reduce employees' role conflict?","volume":"109","year":"2009","journal-title":"Industrial Management and Data Systems"},{"issue":"1","key":"key2023062902062991800_ref068","doi-asserted-by":"crossref","first-page":"143","DOI":"10.25300\/MISQ\/2014\/38.1.07","article-title":"Contribution behavior in virtual communities: cognitive, emotional, and social influences","volume":"38","year":"2014","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2023062902062991800_ref069","doi-asserted-by":"crossref","first-page":"464","DOI":"10.2307\/257085","article-title":"Social capital and value creation: the role of intrafirm networks","volume":"41","year":"1998","journal-title":"Academy of Management Journal"},{"issue":"5","key":"key2023062902062991800_ref070","doi-asserted-by":"crossref","first-page":"729","DOI":"10.1016\/S0149-2063(03)00033-3","article-title":"Joint impact of interdependence and group diversity on Innovation","volume":"29","year":"2003","journal-title":"Journal of Management"},{"issue":"7","key":"key2023062902062991800_ref071","doi-asserted-by":"crossref","first-page":"837","DOI":"10.1016\/j.im.2016.12.007","article-title":"How attachment influences users' willingness to donate to content creators in social media: a socio-technical systems perspective","volume":"54","year":"2017","journal-title":"Information and Management"},{"issue":"2","key":"key2023062902062991800_ref072","doi-asserted-by":"crossref","first-page":"225","DOI":"10.1007\/s10869-009-9102-8","article-title":"A comprehensive model of entrepreneur role stress antecedents and consequences","volume":"24","year":"2009","journal-title":"Journal of Business and Psychology"},{"issue":"4","key":"key2023062902062991800_ref073","doi-asserted-by":"crossref","first-page":"775","DOI":"10.1287\/isre.2017.0716","article-title":"Technical systems development risk factors: the role of empowering leadership in lowering developers' stress","volume":"28","year":"2017","journal-title":"Information Systems Research"},{"issue":"2","key":"key2023062902062991800_ref074","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1080\/1097198X.2012.11082753","article-title":"The online social networks on knowledge exchange: online social Identity, social tie and culture orientation","volume":"15","year":"2012","journal-title":"Journal of Global Information Technology Management"},{"key":"key2023062902062991800_ref075","article-title":"Audience management, online turbulence and lurking in social networking services: a transactional process of stress perspective","volume":"56","year":"2021","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2023062902062991800_ref076","first-page":"1032","article-title":"Incorporating social role theory into topic models for social media content analysis","volume":"27","year":"2014","journal-title":"IEEE Transactions on Knowledge and Data Engineering"},{"issue":"7","key":"key2023062902062991800_ref077","first-page":"1863","article-title":"Media system dependency and user attachment in social Q&A communities: do active users and lurkers differ?","volume":"34","year":"2020","journal-title":"Information Technology and People"},{"issue":"3","key":"key2023062902062991800_ref078","first-page":"403","article-title":"Understanding users' participation in online health communities: a social capital perspective","volume":"36","year":"2019","journal-title":"Information Development"}],"container-title":["Aslib Journal of Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-02-2022-0080\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-02-2022-0080\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:00:24Z","timestamp":1753398024000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ajim\/article\/75\/4\/796-817\/60832"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,8,25]]},"references-count":78,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2022,8,25]]},"published-print":{"date-parts":[[2023,6,29]]}},"alternative-id":["10.1108\/AJIM-02-2022-0080"],"URL":"https:\/\/doi.org\/10.1108\/ajim-02-2022-0080","relation":{},"ISSN":["2050-3806"],"issn-type":[{"value":"2050-3806","type":"print"}],"subject":[],"published":{"date-parts":[[2022,8,25]]}}}