{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T20:49:54Z","timestamp":1781124594532,"version":"3.54.1"},"reference-count":81,"publisher":"Emerald","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,5,10]]},"abstract":"<jats:sec>\n                  <jats:title>Purpose<\/jats:title>\n                  <jats:p>The purpose of this paper is to identify and design the axial coding pattern of the factors affecting the unplanned use behavior of users of the academic libraries and information centers.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Design\/methodology\/approach<\/jats:title>\n                  <jats:p>The study as an applied research with a qualitative approach employed the grounded theory. The data collection tool was a deep and semi-structured interview. The interviews data were analyzed and coded during three stages of open, axial and selective coding using the MAXQDA 10 qualitative analysis software. The research population consisted of faculty members and experts in three areas of library and information science, management and psychology. Using the combined targeted sampling method (targeted and then the snowball), 12 subjects were selected as the sample size.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Findings<\/jats:title>\n                  <jats:p>According to the research findings, the factors affecting the unplanned behavior of users in the use of academic libraries resources and services were identified as factors related to technology, environmental factors, information resources, information services, human resources, individual features, time position factor, cultural factors and social factors. Accordingly, the axial coding pattern of this type of behaviors was designed.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Research limitations\/implications<\/jats:title>\n                  <jats:p>The research limitations include the lack of theoretical basis related to the unplanned behavior issue in the field of library and information science and the lack of full familiarity of most of the experts in the field of library and information science with this topic. These factors lead to the necessity of explaining the subject under discussion.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Originality\/value<\/jats:title>\n                  <jats:p>The unplanned behavior of clients can be utilized to persuade users to use the information resources and library services so that the costs spent on their preparation and collection will be justifiable. The current research addressed this aspect of the unplanned information-seeking behavior.<\/jats:p>\n               <\/jats:sec>","DOI":"10.1108\/ajim-04-2018-0092","type":"journal-article","created":{"date-parts":[[2019,4,1]],"date-time":"2019-04-01T10:20:32Z","timestamp":1554114032000},"page":"138-154","source":"Crossref","is-referenced-by-count":14,"title":["Factors affecting the unplanned use behavior of academic libraries users"],"prefix":"10.1108","volume":"71","author":[{"given":"Hadi","family":"Harati","sequence":"first","affiliation":[{"name":"Ferdowsi University of Mashhad Department of Acquisition, The Information Center and Central Library, , Mashhad,","place":["Iran"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Fatemeh","family":"Nooshinfard","sequence":"additional","affiliation":[{"name":"Ferdowsi University of Mashhad Department of Acquisition, The Information Center and Central Library, , Mashhad,","place":["Iran"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alireza","family":"Isfandyari-Moghaddam","sequence":"additional","affiliation":[{"name":"Islamic Azad University, Hamedan Branch , Hamedan,","place":["Iran"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Fahimeh","family":"Babalhavaeji","sequence":"additional","affiliation":[{"name":"Islamic Azad University, Science and Research Branch Department of Knowledge and Information Science, , Tehran,","place":["Iran"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nadjla","family":"Hariri","sequence":"additional","affiliation":[{"name":"Islamic Azad University, Science and Research Branch Department of Knowledge and Information Science, , Tehran,","place":["Iran"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2019,4,1]]},"reference":[{"key":"2025072816190918900_ref001","unstructured":"Ajzen, I.\n           (2006), \u201cConstructing a TPB questionnaire: conceptual and methodological considerations\u201d, available at:\u2008http:\/\/citeseerx.ist.psu.edu\/viewdoc\/summary;jsessionid=680E23F0A129584BFBEFB9EF0BF7EB98?doi=10.1.1.601.956"},{"issue":"4","key":"2025072816190918900_ref002","doi-asserted-by":"crossref","first-page":"430","DOI":"10.1108\/00220411211239057","article-title":"Modelling information-seeking behaviour of graduate students at Kuwait University","volume":"68","author":"Al-Muomen","year":"2012","journal-title":"Journal of Documentation"},{"key":"2025072816190918900_ref003","volume-title":"An Investigation of the Relationship Between Academic Role and the Information-Seeking Behavior of adult Education Faculty Members","author":"Al-Salem","year":"1989"},{"issue":"2","key":"2025072816190918900_ref004","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1108\/APJML-06-2016-0111","article-title":"Understanding consumer\u2019s showrooming behaviour: extending the theory of planned behaviour","volume":"29","author":"Arora","year":"2017","journal-title":"Asia Pacific Journal of Marketing and Logistics"},{"issue":"2","key":"2025072816190918900_ref005","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1016\/S0022-4359(98)90009-4","article-title":"Impulse buying: modeling its precursors","volume":"74","author":"Beatty","year":"1998","journal-title":"Journal of Retailing"},{"issue":"4","key":"2025072816190918900_ref006","article-title":"Serendipity dimensions and users\u2019 information behavior in the physical library interface","volume":"13","author":"Bj\u00f6rneborn","year":"2008","journal-title":"Information Research"},{"key":"2025072816190918900_ref007","doi-asserted-by":"crossref","first-page":"785","DOI":"10.1016\/j.sbspro.2013.02.119","article-title":"Information seeking and searching habits of Greek physicists and astronomers: a case study of undergraduate students","volume":"73","author":"Brindesi","year":"2013","journal-title":"Procedia \u2013 Social and Behavioral Sciences"},{"issue":"3","key":"2025072816190918900_ref008","doi-asserted-by":"crossref","first-page":"448","DOI":"10.1108\/02640470910966899","article-title":"Predicting information-seeking intention in academic digital libraries","volume":"27","author":"Chang","year":"2009","journal-title":"The Electronic Library"},{"issue":"2","key":"2025072816190918900_ref009","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1002\/cb.1563","article-title":"Are humans rational? 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