{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,6]],"date-time":"2026-03-06T03:53:13Z","timestamp":1772769193774,"version":"3.50.1"},"reference-count":76,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2019,12,16]],"date-time":"2019-12-16T00:00:00Z","timestamp":1576454400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["AJIM"],"published-print":{"date-parts":[[2019,12,16]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Personal information management (PIM) is an activity in which people store information items in order to retrieve them later. The purpose of this paper is to test and quantify the effect of factors related to collection size, file properties and workload on file retrieval success and efficiency.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>In the study, 289 participants retrieved 1,557 of their shared files in a naturalistic setting. The study used specially developed software designed to collect shared files\u2019 names and present them as targets for the retrieval task. The dependent variables were retrieval success, retrieval time and misstep\/s.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>Various factors compromise shared files retrieval including: collection size (large number of files), file properties (multiple versions, size of team sharing the file, time since most recent retrieval and folder depth) and workload (daily e-mails sent and received). The authors discuss theoretical reasons for these negative effects and suggest possible ways to overcome them.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Retrieval is the main reason people manage personal information. It is essential for retrieval to be successful and efficient, as information cannot be used unless it can be re-accessed. Prior PIM research has assumed that factors related to collection size, file properties and workload affect file retrieval. However, this is the first study to systematically quantify the negative effects of these factors. As each of these factors is expected to be exacerbated in the future, this study is a necessary first step toward addressing these problems.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/ajim-05-2019-0120","type":"journal-article","created":{"date-parts":[[2020,1,8]],"date-time":"2020-01-08T03:43:11Z","timestamp":1578454991000},"page":"130-147","source":"Crossref","is-referenced-by-count":14,"title":["Factors hindering shared files retrieval"],"prefix":"10.1108","volume":"72","author":[{"given":"Ofer","family":"Bergman","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9858-4646","authenticated-orcid":false,"given":"Tamar","family":"Israeli","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3893-2551","authenticated-orcid":false,"given":"Steve","family":"Whittaker","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020010808422138900_ref001","first-page":"668","article-title":"Email makes you sweat: examining email interruptions and stress using thermal imaging","year":"2019"},{"key":"key2020010808422138900_ref002","volume-title":"The Future of Cloud Computing","year":"2012"},{"key":"key2020010808422138900_ref003","volume-title":"Cognitive Psychology and its Implications","year":"2005"},{"key":"key2020010808422138900_ref004","first-page":"178","article-title":"Fewer clicks and less frustration: reducing the cost of reaching the right folder","year":"2006"},{"issue":"3","key":"key2020010808422138900_ref005","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1145\/221296.221307","article-title":"Finding and reminding: file organization from the desktop","volume":"27","year":"1995","journal-title":"SIGCHI Bulletin"},{"key":"key2020010808422138900_ref006","first-page":"345","article-title":"Taking email to task: the design and evaluation of a task management centered email tool","year":"2003"},{"issue":"14719","key":"key2020010808422138900_ref007","first-page":"1","article-title":"Navigating through digital folders uses the same brain structures as real world navigation","volume":"5","year":"2015","journal-title":"Scientific Reports"},{"key":"key2020010808422138900_ref008","volume-title":"The Science of Managing Our Digital Stuff","year":"2016"},{"issue":"4","key":"key2020010808422138900_ref009","first-page":"621","article-title":"Personal information retrieval: smartphones vs. computers, emails vs. files","volume":"22","year":"2017","journal-title":"Personal and Ubiquitous Computing"},{"issue":"9","key":"key2020010808422138900_ref010","doi-asserted-by":"crossref","first-page":"872","DOI":"10.1002\/asi.10283","article-title":"The user-subjective approach to personal information management systems","volume":"54","year":"2003","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"3","key":"key2020010808422138900_ref011","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1007\/s00779-012-0544-z","article-title":"The use of attention resources in navigation vs. search","volume":"17","year":"2013","journal-title":"Personal and Ubiquitous Computing"},{"issue":"10","key":"key2020010808422138900_ref012","first-page":"1949","article-title":"Shared files \u2013 the retrieval perspective","volume":"65","year":"2014","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"4","key":"key2020010808422138900_ref013","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1145\/1402256.1402259","article-title":"Improved search engines and navigation preference in personal information management","volume":"26","year":"2008","journal-title":"ACM Transactions on Information Systems"},{"issue":"6","key":"key2020010808422138900_ref014","doi-asserted-by":"crossref","first-page":"630","DOI":"10.1093\/iwc\/iwu018","article-title":"Spotting the latest version of a file with Old\u2019nGray","volume":"27","year":"2015","journal-title":"Interacting with Computers"},{"key":"key2020010808422138900_ref015","first-page":"269","article-title":"It\u2019s not that important: demoting personal information of low subjective importance using GrayArea","year":"2009"},{"issue":"12","key":"key2020010808422138900_ref016","doi-asserted-by":"crossref","first-page":"2426","DOI":"10.1002\/asi.21415","article-title":"The effect of folder structure on personal file navigation","volume":"61","year":"2010","journal-title":"Journal of the American Society for Information Science and Technology"},{"key":"key2020010808422138900_ref017","first-page":"2977","article-title":"How do we find personal files?: The effect of OS, presentation & depth on file navigation","year":"2012"},{"key":"key2020010808422138900_ref018","first-page":"23","article-title":"Where did you put it? 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