{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,24]],"date-time":"2026-03-24T06:38:17Z","timestamp":1774334297161,"version":"3.50.1"},"reference-count":82,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2023,5,23]],"date-time":"2023-05-23T00:00:00Z","timestamp":1684800000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["AJIM"],"published-print":{"date-parts":[[2024,8,13]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Free knowledge sharing in the online health community has been widely documented. However, whether free knowledge sharing can help physicians accumulate popularity and further the accumulated popularity can help physicians attract patients remain unclear. To unveil these gaps, this study aims to examine how physicians' popularity are affected by their free knowledge sharing, how the relationship between free knowledge sharing and popularity is moderated by professional capital, and how the popularity finally impacts patients' attraction.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The authors collect a panel dataset from Hepatitis B within an online health community platform with 10,888 observations from April 2020 to August 2020. The authors develop a model that integrates free knowledge sharing, popularity, professional capital, and patients' attraction. The hierarchical regression model is used to for examining the impact of free knowledge sharing on physicians' popularity and further investigating the impact of popularity on patients' attraction.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The authors find that the quantity of articles acted as the heuristic cue and the quality of articles acted as the systematic cue have positive effect on physicians' popularity, and this effect is strengthened by physicians' professional capital. Furthermore, physicians' popularity positively influences their patients' attraction.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study reveals the aggregation of physicians' popularity and patients' attraction within online health communities and provides practical implications for managers in online health communities.<\/jats:p><\/jats:sec>","DOI":"10.1108\/ajim-09-2022-0410","type":"journal-article","created":{"date-parts":[[2023,5,22]],"date-time":"2023-05-22T10:32:27Z","timestamp":1684751547000},"page":"758-777","source":"Crossref","is-referenced-by-count":13,"title":["Achieving popularity to attract more patients via free knowledge sharing in the online health community"],"prefix":"10.1108","volume":"76","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9142-0526","authenticated-orcid":false,"given":"Peng","family":"Ouyang","sequence":"first","affiliation":[]},{"given":"Jiaming","family":"Liu","sequence":"additional","affiliation":[]},{"given":"Xiaofei","family":"Zhang","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2023,5,23]]},"reference":[{"issue":"11","key":"key2024081303500663000_ref001","doi-asserted-by":"crossref","first-page":"2606","DOI":"10.13189\/ujer.2016.041114","article-title":"The role of teacher morale and motivation on students' science and math achievement: findings from Singapore, Japan, Finland and Turkey","volume":"4","year":"2016","journal-title":"Universal Journal of Educational Research"},{"issue":"4","key":"key2024081303500663000_ref002","doi-asserted-by":"crossref","first-page":"589","DOI":"10.1016\/j.socscimed.2012.04.009","article-title":"Challenges to changing health behaviours in developing countries: a critical overview","volume":"75","year":"2012","journal-title":"Social Science and Medicine"},{"key":"key2024081303500663000_ref003","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1016\/j.ijinfomgt.2019.02.006","article-title":"Applying artificial intelligence technique to predict knowledge hiding behavior","volume":"49","year":"2019","journal-title":"International Journal of Information Management"},{"key":"key2024081303500663000_ref004","doi-asserted-by":"crossref","first-page":"72","DOI":"10.1016\/j.tele.2018.01.015","article-title":"Social media for knowledge-sharing: a systematic literature review","volume":"37","year":"2019","journal-title":"Telematics and Informatics"},{"issue":"4","key":"key2024081303500663000_ref005","doi-asserted-by":"crossref","first-page":"704","DOI":"10.1287\/isre.2016.0648","article-title":"Creating value in online communities: the sociomaterial configuring of strategy, platform, and stakeholder engagement","volume":"27","year":"2016","journal-title":"Information Systems Research"},{"key":"key2024081303500663000_ref006","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1016\/j.tourman.2015.07.002","article-title":"Consumer perception of knowledge-sharing in travel-related online social networks","volume":"52","year":"2016","journal-title":"Tourism Management"},{"issue":"7","key":"key2024081303500663000_ref007","doi-asserted-by":"crossref","first-page":"890","DOI":"10.1002\/asi.24013","article-title":"The role of online communities in reducing urban\u2013rural health disparities in China","volume":"69","year":"2018","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"7","key":"key2024081303500663000_ref008","doi-asserted-by":"crossref","first-page":"439","DOI":"10.1016\/j.im.2013.06.003","article-title":"Building trust online: interactions among trust building mechanisms","volume":"50","year":"2013","journal-title":"Information and Management"},{"key":"key2024081303500663000_ref076","first-page":"1","article-title":"A first step towards understanding popularity in YouTube","year":"2010","journal-title":"2010 INFOCOM IEEE Conference on Computer Communications Workshops"},{"key":"key2024081303500663000_ref009","unstructured":"Chen, S. and Chaiken, S. (1999), \u201cThe heuristic-systematic model in its broader context\u201d, Dual-process Theories in Social Psychology, The Guilford Press, New York, NY."},{"issue":"5","key":"key2024081303500663000_ref010","article-title":"Exploring the online doctor-patient interaction on patient satisfaction based on text mining and empirical analysis","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"issue":"4","key":"key2024081303500663000_ref011","doi-asserted-by":"crossref","first-page":"599","DOI":"10.1037\/a0036374","article-title":"Scale indicators of social exchange relationships: a comparison of relative content validity","volume":"99","year":"2014","journal-title":"The Journal of Applied Psychology"},{"issue":"6","key":"key2024081303500663000_ref012","doi-asserted-by":"crossref","first-page":"874","DOI":"10.1177\/0149206305279602","article-title":"Social exchange theory: an interdisciplinary review","volume":"31","year":"2005","journal-title":"Journal of Management"},{"issue":"1","key":"key2024081303500663000_ref013","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1080\/07421222.2002.11045717","article-title":"Implementation team responsiveness and user evaluation of customer relationship management: a quasi-experimental design study of social exchange theory","volume":"19","year":"2002","journal-title":"Journal of Management Information Systems"},{"issue":"7","key":"key2024081303500663000_ref078","first-page":"275","article-title":"When more likes is not better: the consequences of high and low likes-to-followers ratios for perceived account credibility and social media marketing effectiveness","volume":"30","year":"2019","journal-title":"Marketing Letters"},{"issue":"1","key":"key2024081303500663000_ref079","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1287\/isre.2016.0654","article-title":"Popularity or proximity: characterizing the nature of social influence in an online music community","volume":"28","year":"2017","journal-title":"Information Systems Research"},{"issue":"2","key":"key2024081303500663000_ref014","doi-asserted-by":"crossref","first-page":"302","DOI":"10.1002\/asi.22965","article-title":"The role of media-embedded heuristics in achieving online readership popularity","volume":"65","year":"2014","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"6","key":"key2024081303500663000_ref015","doi-asserted-by":"crossref","first-page":"1386","DOI":"10.1108\/INTR-01-2018-0014","article-title":"Achieving mobile social media popularity to enhance customer acquisition","volume":"29","year":"2019","journal-title":"Internet Research"},{"key":"key2024081303500663000_ref016","volume-title":"The Psychology of Attitudes","year":"1993"},{"issue":"1","key":"key2024081303500663000_ref017","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1146\/annurev.so.02.080176.002003","article-title":"Social exchange theory","volume":"2","year":"1976","journal-title":"Annual Review of Sociology"},{"issue":"1","key":"key2024081303500663000_ref018","doi-asserted-by":"crossref","first-page":"62","DOI":"10.1080\/0960085X.2017.1390187","article-title":"Online health communities: how do community members build the trust required to adopt information and form close relationships?","volume":"27","year":"2018","journal-title":"European Journal of Information Systems"},{"key":"key2024081303500663000_ref019","article-title":"Investigating consumers' online social shopping intention: an information processing perspective","volume":"54","year":"2020","journal-title":"International Journal of Information Management"},{"key":"key2024081303500663000_ref069","doi-asserted-by":"crossref","first-page":"1601","DOI":"10.1007\/s10796-021-10157-1","article-title":"On the popularity of Internet of Things projects in online communities","volume":"24","year":"2022","journal-title":"Information Systems Frontiers"},{"issue":"2","key":"key2024081303500663000_ref075","doi-asserted-by":"crossref","first-page":"222","DOI":"10.1287\/isre.2013.0512","article-title":"\u2018Popularity effect\u2019 in user-generated content: evidence from online product reviews","volume":"25","year":"2014","journal-title":"Information Systems Research"},{"issue":"1","key":"key2024081303500663000_ref020","doi-asserted-by":"crossref","first-page":"247","DOI":"10.25300\/MISQ\/2016\/40.1.11","article-title":"The creation of social value: can an online health community reduce rural\u2013urban health disparities?","volume":"40","year":"2016","journal-title":"MIS Quarterly"},{"issue":"6","key":"key2024081303500663000_ref021","doi-asserted-by":"crossref","first-page":"705","DOI":"10.1177\/009365002237833","article-title":"Linking the heuristic-systematic model and depth of processing","volume":"29","year":"2002","journal-title":"Communication Research"},{"issue":"2","key":"key2024081303500663000_ref022","doi-asserted-by":"crossref","first-page":"487","DOI":"10.1080\/07421222.2017.1334480","article-title":"How doctors gain social and economic returns in online health-care communities: a professional capital perspective","volume":"34","year":"2017","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2024081303500663000_ref023","first-page":"36","article-title":"The power of professional capital","volume":"34","year":"2013","journal-title":"The Learning Professional"},{"issue":"2","key":"key2024081303500663000_ref024","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1016\/j.intmar.2013.12.002","article-title":"Consumer brand engagement in social media: conceptualization, scale development and validation","volume":"28","year":"2014","journal-title":"Journal of Interactive Marketing"},{"issue":"5","key":"key2024081303500663000_ref070","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1177\/0022242919854374","article-title":"Driving brand engagement through online social influencers: an empirical investigation of sponsored blogging campaigns","volume":"83","year":"2019","journal-title":"Journal of Marketing"},{"issue":"4","key":"key2024081303500663000_ref025","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1177\/1534484303257985","article-title":"Knowledge sharing in organizations: a conceptual framework","volume":"2","year":"2003","journal-title":"Human Resource Development Review"},{"issue":"7547","key":"key2024081303500663000_ref026","doi-asserted-by":"crossref","first-page":"925","DOI":"10.1136\/bmj.332.7547.925","article-title":"Are virtual communities good for our health?","volume":"332","year":"2006","journal-title":"British Medical Journal"},{"issue":"2","key":"key2024081303500663000_ref080","doi-asserted-by":"crossref","first-page":"181","DOI":"10.1080\/00913367.2013.827606","article-title":"Following celebrities\u2019 tweets about brands: the impact of twitter-based electronic word-of-mouth on consumers\u2019 source credibility perception, buying intention, and social identification with celebrities","volume":"43","year":"2014","journal-title":"Journal of Advertising"},{"issue":"7","key":"key2024081303500663000_ref027","article-title":"The impact of monetary incentives on physician prosocial behavior in online medical consulting platforms: evidence from China","volume":"21","year":"2019","journal-title":"Journal of Medical Internet Research"},{"issue":"2","key":"key2024081303500663000_ref028","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1108\/ITP-02-2013-0040","article-title":"Online health communities: an assessment of the influence of participation on patient empowerment outcomes","volume":"26","year":"2013","journal-title":"Information Technology and People"},{"issue":"9","key":"key2024081303500663000_ref029","article-title":"Influencing factors of continuous use of web-based diagnosis and treatment by patients with diabetes: model development and data analysis","volume":"22","year":"2020","journal-title":"Journal of Medical Internet Research"},{"issue":"6","key":"key2024081303500663000_ref030","doi-asserted-by":"crossref","first-page":"687","DOI":"10.1016\/j.im.2017.02.009","article-title":"Effects of tourism information quality in social media on destination image formation: the case of Sina Weibo","volume":"54","year":"2017","journal-title":"Information and Management"},{"key":"key2024081303500663000_ref031","first-page":"656","article-title":"Citizenship behavior and social exchange","volume":"37","year":"1994","journal-title":"Academy of Management Journal"},{"key":"key2024081303500663000_ref032","article-title":"YouTube vloggers' popularity and influence: the roles of homophily, emotional attachment, and expertise","volume":"54","year":"2020","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"3","key":"key2024081303500663000_ref033","doi-asserted-by":"crossref","first-page":"609","DOI":"10.1002\/nml.21447","article-title":"Liked on Facebook, liked for real? Nonprofits' online popularity and financial performance","volume":"31","year":"2021","journal-title":"Nonprofit Management and Leadership"},{"issue":"11","key":"key2024081303500663000_ref071","doi-asserted-by":"crossref","first-page":"5105","DOI":"10.1287\/mnsc.2017.2902","article-title":"Advertising content and consumer engagement on social media: evidence from Facebook","volume":"64","year":"2018","journal-title":"Management Science"},{"issue":"1","key":"key2024081303500663000_ref034","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1186\/s12911-019-0831-y","article-title":"How professional capital and team heterogeneity affect the demands of online team-based medical service","volume":"19","year":"2019","journal-title":"BMC Medical Informatics and Decision Making"},{"issue":"4","key":"key2024081303500663000_ref035","doi-asserted-by":"crossref","first-page":"1391","DOI":"10.1016\/j.ipm.2018.03.009","article-title":"Exploring the effect of heuristic factors on the popularity of user-curated \u2018Best places to visit\u2019 recommendations in an online travel community","volume":"56","year":"2019","journal-title":"Information Processing and Management"},{"issue":"3","key":"key2024081303500663000_ref036","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1016\/j.im.2010.02.001","article-title":"Withholding effort in knowledge contribution: the role of social exchange and social cognitive on project teams","volume":"47","year":"2010","journal-title":"Information and Management"},{"issue":"1","key":"key2024081303500663000_ref037","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1016\/j.im.2015.08.006","article-title":"Self-disclosure in Chinese micro-blogging: a social exchange theory perspective","volume":"53","year":"2016","journal-title":"Information and Management"},{"key":"key2024081303500663000_ref038","article-title":"Deploying gamification to engage physicians in an online health community: an operational paradox","volume":"228","year":"2020","journal-title":"International Journal of Production Economics"},{"issue":"1","key":"key2024081303500663000_ref039","doi-asserted-by":"crossref","first-page":"391","DOI":"10.25300\/MISQ\/2020\/15102","article-title":"The effects of participating in a physician-driven online health community in managing chronic disease: evidence from two natural experiments","volume":"44","year":"2020","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2024081303500663000_ref040","article-title":"Physician voice characteristics and patient satisfaction in online health consultation","volume":"57","year":"2020","journal-title":"Information and Management"},{"issue":"2","key":"key2024081303500663000_ref041","doi-asserted-by":"crossref","first-page":"356","DOI":"10.1002\/asi.22750","article-title":"Contributing high quantity and quality knowledge to online Q&A communities","volume":"64","year":"2013","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"4","key":"key2024081303500663000_ref042","doi-asserted-by":"crossref","first-page":"163","DOI":"10.2753\/MIS0742-1222270406","article-title":"Privacy concerns versus desire for interpersonal awareness in driving the use of self-disclosure technologies: the case of instant messaging in two cultures","volume":"27","year":"2011","journal-title":"Journal of Management Information Systems"},{"key":"key2024081303500663000_ref043","volume-title":"Digitizing Doctor Demand: The Impact of Online Reviews on Doctor Choice","year":"2013"},{"issue":"1","key":"key2024081303500663000_ref044","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1016\/j.tate.2005.07.005","article-title":"Goal-orientation and teacher motivation among teacher applicants and student teachers","volume":"22","year":"2006","journal-title":"Teaching and Teacher Education"},{"issue":"3","key":"key2024081303500663000_ref045","article-title":"Converting readers to patients? From free to paid knowledge-sharing in online health communities","volume":"58","year":"2021","journal-title":"Information Processing and Management"},{"issue":"2","key":"key2024081303500663000_ref081","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1509\/jmr.15.0409","article-title":"What are likes worth? A Facebook page field experiment","volume":"54","year":"2017","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"key2024081303500663000_ref046","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1037\/0021-9010.74.1.157","article-title":"Cognitive versus affective determinants of organizational citizenship behavior","volume":"74","year":"1989","journal-title":"Journal of Applied Psychology"},{"issue":"7417","key":"key2024081303500663000_ref072","doi-asserted-by":"crossref","first-page":"537","DOI":"10.1038\/nature11459","article-title":"Popularity versus similarity in growing networks","volume":"489","year":"2012","journal-title":"Nature"},{"issue":"9","key":"key2024081303500663000_ref047","doi-asserted-by":"crossref","first-page":"2279","DOI":"10.1108\/IJCHM-08-2016-0420","article-title":"Unraveling the diverse nature of service quality in a sharing economy: a social exchange theory perspective of Airbnb accommodation","volume":"29","year":"2017","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"6358","key":"key2024081303500663000_ref077","doi-asserted-by":"crossref","first-page":"1363","DOI":"10.1126\/science.aap8595","article-title":"Social media: actions speak louder than likes","volume":"357","year":"2017","journal-title":"Science"},{"key":"key2024081303500663000_ref048","doi-asserted-by":"crossref","first-page":"336","DOI":"10.1016\/j.jbusres.2018.01.027","article-title":"The role of emotions and conflicting online reviews on consumers' purchase intentions","volume":"89","year":"2018","journal-title":"Journal of Business Research"},{"issue":"9","key":"key2024081303500663000_ref049","article-title":"The antecedents and consequences of health care professional\u2013patient online interactions: systematic review","volume":"21","year":"2019","journal-title":"Journal of Medical Internet Research"},{"issue":"6","key":"key2024081303500663000_ref050","doi-asserted-by":"crossref","first-page":"2431","DOI":"10.1016\/j.chb.2012.07.030","article-title":"Factors affecting online group buying intention and satisfaction: a\u00a0social exchange theory perspective","volume":"28","year":"2012","journal-title":"Computers in Human Behavior"},{"key":"key2024081303500663000_ref051","doi-asserted-by":"crossref","unstructured":"Stvilia, B., Twidale, M.B., Gasser, L. and Smith, L.C. (2005), \u201cInformation quality in a community-based encyclopedia\u201d, in Hawamdeh, S. (Ed.), Knowledge Management: Nurturing Culture, Innovation, and Technology, World Scientific.","DOI":"10.1142\/9789812701527_0009"},{"issue":"4","key":"key2024081303500663000_ref073","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1177\/0022242919841034","article-title":"What drives virality (sharing) of online digital content? The critical role of information, emotion, and brand prominence","volume":"83","year":"2019","journal-title":"Journal of Marketing"},{"key":"key2024081303500663000_ref052","first-page":"195","article-title":"The heuristic-systematic model of social information processing","volume":"23","year":"2002","journal-title":"The Persuasion Handbook: Developments in Theory and Practice"},{"issue":"3","key":"key2024081303500663000_ref074","doi-asserted-by":"crossref","first-page":"368","DOI":"10.1287\/mksc.2013.0773","article-title":"Intrinsic vs. image-related utility in social media: why do people contribute content to Twitter?","volume":"32","year":"2013","journal-title":"Marketing Science"},{"issue":"5","key":"key2024081303500663000_ref053","doi-asserted-by":"crossref","first-page":"625","DOI":"10.1016\/j.im.2016.01.006","article-title":"The stickiness intention of group-buying websites: the integration of the commitment\u2013trust theory and e-commerce success model","volume":"53","year":"2016","journal-title":"Information and Management"},{"key":"key2024081303500663000_ref054","unstructured":"World Health Organization (2022), available at: https:\/\/www.who.int\/news-room\/fact-sheets\/detail\/hepatitis-b (online accessed)."},{"issue":"2","key":"key2024081303500663000_ref055","doi-asserted-by":"crossref","first-page":"470","DOI":"10.1016\/j.tele.2016.08.001","article-title":"Predicting the effects of eWOM and online brand messaging: source trust, bandwagon effect and innovation adoption factors","volume":"34","year":"2017","journal-title":"Telematics and Informatics"},{"key":"key2024081303500663000_ref056","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1016\/j.ijmedinf.2017.08.009","article-title":"Online written consultation, telephone consultation and offline appointment: an examination of the channel effect in online health communities","volume":"107","year":"2017","journal-title":"International Journal of Medical Informatics"},{"issue":"4","key":"key2024081303500663000_ref057","doi-asserted-by":"crossref","first-page":"690","DOI":"10.1287\/isre.2014.0538","article-title":"Feeling blue? Go online: an empirical study of social support among patients","volume":"25","year":"2014","journal-title":"Information Systems Research"},{"issue":"5","key":"key2024081303500663000_ref058","doi-asserted-by":"crossref","first-page":"643","DOI":"10.1016\/j.im.2016.02.001","article-title":"Knowledge sharing in online health communities: a\u00a0social exchange theory perspective","volume":"53","year":"2016","journal-title":"Information and Management"},{"issue":"2","key":"key2024081303500663000_ref059","doi-asserted-by":"crossref","first-page":"146","DOI":"10.1080\/0144929X.2019.1679887","article-title":"Understanding the motivators affecting doctors' contributions in online healthcare communities: professional status as a moderator","volume":"40","year":"2021","journal-title":"Behaviour and Information Technology"},{"key":"key2024081303500663000_ref060","article-title":"Not just for the money? An examination of the motives behind physicians' sharing of paid health information","year":".","journal-title":"Journal of Information Science"},{"issue":"2","key":"key2024081303500663000_ref061","doi-asserted-by":"crossref","first-page":"73","DOI":"10.17705\/1jais.00149","article-title":"Capitalizing on content: information adoption in two online communities","volume":"9","year":"2008","journal-title":"Journal of the Association for Information Systems"},{"key":"key2024081303500663000_ref062","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1016\/j.dss.2014.08.005","article-title":"Examining the influence of online reviews on consumers' decision-making: a heuristic\u2013systematic model","volume":"67","year":"2014","journal-title":"Decision Support Systems"},{"key":"key2024081303500663000_ref063","doi-asserted-by":"crossref","first-page":"242","DOI":"10.1016\/j.chb.2013.10.031","article-title":"Content or context: which matters more in information processing on microblogging sites","volume":"31","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2024081303500663000_ref082","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1080\/00913367.2017.1405753","article-title":"Attracting comments: digital engagement metrics on Facebook and financial performance","volume":"47","year":"2018","journal-title":"Journal of Advertising"},{"key":"key2024081303500663000_ref064","article-title":"The impact of introductory incentives on new users: evidence from an online health community","year":"2018"},{"issue":"3","key":"key2024081303500663000_ref065","doi-asserted-by":"crossref","first-page":"336","DOI":"10.1080\/0960085X.2018.1547354","article-title":"How does online interactional unfairness matter for patient\u2013doctor relationship quality in online health consultation? The contingencies of professional seniority and disease severity","volume":"28","year":"2019","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"key2024081303500663000_ref066","article-title":"What motivates physicians to share free health information on online health platforms?","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"issue":"1","key":"key2024081303500663000_ref067","doi-asserted-by":"crossref","first-page":"370","DOI":"10.1016\/j.tele.2016.06.006","article-title":"Determinants of backers' funding intention in crowdfunding: social exchange theory and regulatory focus","volume":"34","year":"2017","journal-title":"Telematics and Informatics"},{"issue":"2","key":"key2024081303500663000_ref068","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1108\/JSTP-09-2014-0188","article-title":"Improving customer well-being through two-way online social support","volume":"26","year":"2016","journal-title":"Journal of Service Theory and Practice"}],"container-title":["Aslib Journal of Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-09-2022-0410\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-09-2022-0410\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:01:16Z","timestamp":1753398076000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ajim\/article\/76\/5\/758-777\/1236352"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,5,23]]},"references-count":82,"journal-issue":{"issue":"5","published-online":{"date-parts":[[2023,5,23]]},"published-print":{"date-parts":[[2024,8,13]]}},"alternative-id":["10.1108\/AJIM-09-2022-0410"],"URL":"https:\/\/doi.org\/10.1108\/ajim-09-2022-0410","relation":{},"ISSN":["2050-3806"],"issn-type":[{"value":"2050-3806","type":"print"}],"subject":[],"published":{"date-parts":[[2023,5,23]]}}}