{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,24]],"date-time":"2026-01-24T08:19:55Z","timestamp":1769242795653,"version":"3.49.0"},"reference-count":59,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2020,10,13]],"date-time":"2020-10-13T00:00:00Z","timestamp":1602547200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["AJIM"],"published-print":{"date-parts":[[2020,11,20]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this study is to examine the information needs and seeking behaviors of African refugees in the Midwest United States. The research also investigates the sources participants consulted and their satisfaction with their information seeking and the information found.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This qualitative research study recruited 18 African refugees to participate in one or more data collection modes used in the study (questionnaire, interview, focus group). The data were analyzed using qualitative open, axial and selective coding approaches to identify themes.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The analysis of the data collected provides evidence that refugees had specific information needs centered on housing, health care, employment and education. They were not necessarily satisfied with the information they were able to find. Participants reported initially relying heavily on their caseworkers as sources of information when they first arrived in the United States until they were able to establish larger networks of contacts, which then expanded their information behaviors.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The number of participants and regional focus of the study do not allow for generalization of the findings to all African refugees in the United States. Still, the findings shed light on how to better serve the information needs of African refugees to help them adjust to life in their new environment.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings of the study provide guidance for agencies that assist African refugees in adjusting to life in the United States.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study represents one of the few investigations of the information needs and seeking behaviors of African refugees in the United States.<\/jats:p><\/jats:sec>","DOI":"10.1108\/ajim-10-2019-0299","type":"journal-article","created":{"date-parts":[[2020,10,13]],"date-time":"2020-10-13T02:39:41Z","timestamp":1602556781000},"page":"869-885","source":"Crossref","is-referenced-by-count":17,"title":["\u201cWe Need Psychological Support\u201d: the information needs and seeking behaviors of African refugees in the United States"],"prefix":"10.1108","volume":"72","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5971-8330","authenticated-orcid":false,"given":"Musa Dauda","family":"Hassan","sequence":"first","affiliation":[]},{"given":"Dietmar","family":"Wolfram","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2020,10,13]]},"reference":[{"issue":"3","key":"key2022092114502457500_ref001","first-page":"3","article-title":"Towards a definition of serendipity in information behaviour","volume":"20","year":"2015","journal-title":"Information Research: An International Electronic Journal"},{"issue":"2","key":"key2022092114502457500_ref002","first-page":"51","article-title":"Information seeking behavior and their needs in rural population of Barak Valley: a survey","volume":"4","year":"2015","journal-title":"International Journal of Academic Library and Information Science"},{"key":"key2022092114502457500_ref003","article-title":"Of liberty, security, and the human spirit","year":"2003"},{"issue":"1","key":"key2022092114502457500_ref004","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1186\/s12914-019-0206-6","article-title":"A Model explaining refugee experiences of the Australian healthcare system: a systematic review of refugee perceptions","volume":"19","year":"2019","journal-title":"BMC International Health and Human Rights"},{"key":"key2022092114502457500_ref005","volume-title":"Economic, Social, and Health Effects of Discrimination on Latino Immigrant Families","year":"2015"},{"issue":"60","key":"key2022092114502457500_ref006","first-page":"109","article-title":"Culture in acculturation: refugee youth's schooling experiences in international schools in New York city","year":"2017","journal-title":"International Journal of Intercultural Relations"},{"key":"key2022092114502457500_ref007","unstructured":"Bozorgmehr, M. and Sabagh, G. 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