{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,1]],"date-time":"2026-06-01T18:43:07Z","timestamp":1780339387374,"version":"3.54.1"},"reference-count":77,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2022,2,9]],"date-time":"2022-02-09T00:00:00Z","timestamp":1644364800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["AJIM"],"published-print":{"date-parts":[[2023,6,29]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Exploring the considerations that guide and influence members of Facebook medical support groups to disclose private information.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The sample included 293 participants, aged 18\u201385\u00a0years, who answered an online survey, 155 members of Facebook medical support groups and 138 members of other Facebook groups.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Members of medical support groups attach greater importance to privacy policy, give greater value to privacy and reveal more private information, compared to members of other groups. Members of medical support groups tend to feel that they receive more support and feel that the privacy policy preserves their privacy much more. These feelings are associated with greater self-disclosure of groups' members.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The research insights will help medical support groups' members and admins to put into action the fundamental right to privacy and build a set of rules tailored to their individual and group needs.<\/jats:p><\/jats:sec>","DOI":"10.1108\/ajim-10-2021-0298","type":"journal-article","created":{"date-parts":[[2022,2,8]],"date-time":"2022-02-08T02:52:50Z","timestamp":1644288770000},"page":"664-684","source":"Crossref","is-referenced-by-count":14,"title":["Facebook medical support groups: the communication privacy management perspective"],"prefix":"10.1108","volume":"75","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2760-6438","authenticated-orcid":false,"given":"Carmel","family":"Avizohar","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6849-0817","authenticated-orcid":false,"given":"Tali","family":"Gazit","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1440-3305","authenticated-orcid":false,"given":"Noa","family":"Aharony","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,2,9]]},"reference":[{"issue":"6221","key":"key2023062902062234900_ref001","doi-asserted-by":"crossref","first-page":"509","DOI":"10.1126\/science.aaa1465","article-title":"Privacy and human behavior in the age of information","volume":"347","year":"2015","journal-title":"Science"},{"issue":"3","key":"key2023062902062234900_ref002","doi-asserted-by":"crossref","first-page":"362","DOI":"10.1108\/AJIM-01-2016-0001","article-title":"Relationships among attachment theory, social capital perspective, personality characteristics, and Facebook self-disclosure","volume":"68","year":"2016","journal-title":"Aslib Journal of Information Management"},{"issue":"2","key":"key2023062902062234900_ref003","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1108\/AJIM-09-2015-0142","article-title":"The importance of the WhatsApp family group: an exploratory analysis","volume":"68","year":"2016","journal-title":"Aslib Journal of Information Management"},{"issue":"6","key":"key2023062902062234900_ref004","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1080\/10447318.2018.1465325","article-title":"User roles in online communities and their moderating effect on online community usage intention: an integrated approach","volume":"35","year":"2019","journal-title":"International Journal of Human\u2013Computer Interaction"},{"issue":"1","key":"key2023062902062234900_ref005","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1108\/JSM-10-2018-0287","article-title":"Triggers and motivators of privacy protection behavior on Facebook","volume":"33","year":"2019","journal-title":"Journal of Services Marketing"},{"issue":"1","key":"key2023062902062234900_ref006","first-page":"268","article-title":"Psychological factors behind the lack of participation","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2023062902062234900_ref007","article-title":"Leading factors that explain engagement in closed Facebook groups","volume":"25","year":"2020","journal-title":"Information Research"},{"issue":"5","key":"key2023062902062234900_ref008","doi-asserted-by":"crossref","first-page":"1867","DOI":"10.1016\/j.chb.2008.02.004","article-title":"Fostering empowerment in online support groups","volume":"24","year":"2008","journal-title":"Computers in Human Behavior"},{"key":"key2023062902062234900_ref009","unstructured":"Basel, S.R. (2018), \u201cThe confidant's role in managing private disclosures: an analysis using communication\u201d, Doctoral dissertation, College of Communication and Information of Kent State, December."},{"key":"key2023062902062234900_ref010","doi-asserted-by":"crossref","first-page":"664","DOI":"10.1016\/j.chb.2015.10.007","article-title":"Who discloses the most on Facebook?","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2023062902062234900_ref011","unstructured":"Bostwick, A. (2018), \u201cDid he really post that?!: an examination of social media appropriateness\u201d, Doctoral dissertation, University of Delaware."},{"key":"key2023062902062234900_ref012","article-title":"Is this OCD?: exploring conditions of information poverty in online support groups dealing with obsessive compulsive disorder","year":"2014"},{"issue":"6","key":"key2023062902062234900_ref013","doi-asserted-by":"crossref","first-page":"793","DOI":"10.1108\/AJIM-05-2016-0059","article-title":"An examination of the factors contributing to participation in online forums","volume":"68","year":"2016","journal-title":"Aslib Journal of Information Management"},{"issue":"11-12","key":"key2023062902062234900_ref014","doi-asserted-by":"publisher","first-page":"2566","DOI":"10.1177\/1461444819853821","article-title":"Broadcasting for help: a typology of support-seeking strategies on Facebook","volume":"21","year":"2019","journal-title":"New Media and Society"},{"issue":"3","key":"key2023062902062234900_ref015","doi-asserted-by":"crossref","first-page":"566","DOI":"10.1108\/IntR-05-2014-0145","article-title":"The influence of personality traits and social networks on the self-disclosure behavior of social network site users","volume":"26","year":"2016","journal-title":"Internet Research"},{"key":"key2023062902062234900_ref016","article-title":"A linguistic signaling model of social support exchange in online health communities","volume":"130","year":"2020","journal-title":"Decision Support Systems"},{"key":"key2023062902062234900_ref017","article-title":"Communication privacy management and self-disclosure on social media - a case of Facebook","year":"2015"},{"key":"key2023062902062234900_ref018","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1016\/j.chb.2015.08.035","article-title":"Fuzzy Facebook privacy boundaries: exploring mediated lurking, vague-booking, and Facebook privacy management","volume":"54","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2023062902062234900_ref019","doi-asserted-by":"crossref","first-page":"475","DOI":"10.1007\/978-3-319-22041-3_17","article-title":"Finding healthcare support in online communities: an exploration of the evolution and efficacy of virtual support groups","volume-title":"Handbook on 3D3C Platforms","year":"2016"},{"issue":"1","key":"key2023062902062234900_ref020","doi-asserted-by":"publisher","first-page":"61","DOI":"10.2307\/23015781","article-title":"An extended privacy calculus model for e-commerce transactions","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"key":"key2023062902062234900_ref021","doi-asserted-by":"publisher","DOI":"10.1007\/s12144-021-02262-w","article-title":"Leader behaviors in Facebook support groups: an exploratory study","year":"2021","journal-title":"Current Psychology"},{"key":"key2023062902062234900_ref022","unstructured":"Equality and Human Rights Commission (2018), \u201cArticle 8: respect for your private and family life\u201d, available at: https:\/\/www.equalityhumanrights.com\/en\/human-rights-act\/article-8-respect-your-private-and-family-life (accessed 7 September 2019)."},{"issue":"1","key":"key2023062902062234900_ref023","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1145\/1107458.1107495","article-title":"From PIM to GIM: personal information management in group contexts","volume":"49","year":"2006","journal-title":"Communications of the ACM"},{"key":"key2023062902062234900_ref024","first-page":"1","volume-title":"General Data Protection Regulation - EU 2016\/679","author":"European Parliament and European Council","year":"2016"},{"key":"key2023062902062234900_ref025","unstructured":"Facebook Help Center (2019), \u201cGroups\u201d, available at: https:\/\/www.facebook.com\/help\/1629740080681586?helpref=hc_global_nav (accessed 7 September 2019)."},{"key":"key2023062902062234900_ref026","article-title":"Exploring dynamics of Facebook health support groups: a leadership perspective","year":"2017"},{"key":"key2023062902062234900_ref027","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1016\/j.chb.2018.08.037","article-title":"Lurking towards empowerment: explaining propensity to engage with online health support groups and its association with positive outcomes","volume":"90","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2023062902062234900_ref028","doi-asserted-by":"crossref","first-page":"454","DOI":"10.1108\/AJIM-11-2020-0379","article-title":"Key motivations for leading Facebook communities: a uses and gratifications approach","volume":"73","year":"2021","journal-title":"Aslib Journal of Information Management"},{"issue":"3","key":"key2023062902062234900_ref029","first-page":"1150","article-title":"Factors underlying engagement in Facebook support groups of female infertility patients","volume":"124","year":"2020","journal-title":"Psychological Reports"},{"issue":"1","key":"key2023062902062234900_ref030","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1108\/OIR-01-2020-0034","article-title":"Exploring leadership strategies of Facebook community leaders","volume":"45","year":"2020","journal-title":"Online Information Review"},{"key":"key2023062902062234900_ref031","unstructured":"Gazit, T., Bronstein, J., Amichai-Hamburger, Y., Aharony, N., Bar-Ilan, J. and Perez, O. (2018), \u201cActive participants and lurkers in online discussion groups: an exploratory analysis of focus group interviews and observation\u201d available at: \u200f http:\/\/informationr.net\/ir\/23-2\/paper791.html (accessed 30 July 2021)."},{"issue":"1","key":"key2023062902062234900_ref032","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1108\/OIR-03-2019-0076","article-title":"Tell me who you are and I will tell you which SNS you use: SNSs participation frequency","volume":"44","year":"2019","journal-title":"Online Information Review"},{"key":"key2023062902062234900_ref033","article-title":"Communication in support groups","volume-title":"The International Encyclopedia of Interpersonal Communication","year":"2015"},{"key":"key2023062902062234900_ref077","doi-asserted-by":"crossref","first-page":"122","DOI":"10.1016\/j.chb.2015.12.030","article-title":"Examining the beneficial effects of individual\u2019s self-disclosure on the social network site","volume":"57","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2023062902062234900_ref034","article-title":"Sharing is caring: the everyday informal exchange of health information among adults aged fifty and over","volume":"25","year":"2020","journal-title":"Information Research-An International Electronic Journal"},{"key":"key2023062902062234900_ref035","unstructured":"Hutchinson, A. (2020), \u201cFacebook's improved fake account detection tool has seen the removal of 6.6b profiles in the last year\u201d, Social Media Today, available at: https:\/\/www.socialmediatoday.com\/news\/facebooks-improved-fake-account-detection-tool-has-seen-the-removal-of-66\/573493\/ (accessed 4 June 2020)."},{"issue":"1","key":"key2023062902062234900_ref036","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1016\/j.ijmedinf.2009.10.003","article-title":"Social support in an Internet weight loss community","volume":"79","year":"2010","journal-title":"International Journal of Medical Informatics"},{"issue":"2","key":"key2023062902062234900_ref037","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1108\/ITP-02-2013-0040","article-title":"Online health communities: an assessment of the influence of participation on patient empowerment outcomes","volume":"26","year":"2013","journal-title":"Information Technology and People"},{"issue":"1","key":"key2023062902062234900_ref038","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1080\/10410236.2018.1536962","article-title":"Factors of engagement and patient-reported outcomes in a stage IV breast cancer Facebook group","volume":"35","year":"2020","journal-title":"Health Communication"},{"issue":"6","key":"key2023062902062234900_ref039","doi-asserted-by":"crossref","first-page":"2139","DOI":"10.19030\/jabr.v31i6.9472","article-title":"How people disclose themselves differently according to the strength of relationship in SNS?","volume":"31","year":"2015","journal-title":"Journal of Applied Business Research"},{"issue":"5","key":"key2023062902062234900_ref040","doi-asserted-by":"crossref","first-page":"724","DOI":"10.1016\/j.ijinfomgt.2016.04.015","article-title":"Antecedents of privacy calculus components in virtual health communities","volume":"36","year":"2016","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2023062902062234900_ref041","doi-asserted-by":"publisher","first-page":"127","DOI":"10.1007\/s12599-012-0216-6","article-title":"Self-disclosure and privacy calculus on social networking sites: the role of culture","volume":"4","year":"2012","journal-title":"Business and Information Systems Engineering"},{"key":"key2023062902062234900_ref042","article-title":"Motivation for information exchange in a virtual community of practice: evidence from a Facebook group for shrimp farmers","volume":"125","year":"2020","journal-title":"World Development"},{"issue":"3-4","key":"key2023062902062234900_ref043","doi-asserted-by":"publisher","first-page":"219","DOI":"10.1080\/15398285.2015.1089397","article-title":"Moderated social media support groups for patients","volume":"19","year":"2015","journal-title":"Journal of Consumer Health on the Internet"},{"issue":"3","key":"key2023062902062234900_ref044","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1080\/17544750.2017.1279675","article-title":"Predicting users' privacy boundary management strategies on Facebook","volume":"10","year":"2017","journal-title":"Chinese Journal of Communication"},{"key":"key2023062902062234900_ref045","article-title":"Spurring participation: the effect of privacy control mechanisms on trust and self-disclosure in online health communities","year":"2019"},{"key":"key2023062902062234900_ref046","doi-asserted-by":"crossref","first-page":"110","DOI":"10.1016\/j.copsyc.2019.08.019","article-title":"Self-disclosure and social media: motivations, mechanisms and psychological well-being","volume":"31","year":"2020","journal-title":"Current Opinion in Psychology"},{"issue":"3","key":"key2023062902062234900_ref047","doi-asserted-by":"publisher","first-page":"625","DOI":"10.1108\/JD-10-2018-0160","article-title":"Shared information practices on Facebook: the formation and development of a sustainable online community","volume":"76","year":"2020","journal-title":"Journal of Documentation"},{"issue":"7","key":"key2023062902062234900_ref048","doi-asserted-by":"crossref","first-page":"983","DOI":"10.1016\/j.ijnurstu.2013.11.006","article-title":"Are online support groups always beneficial? A qualitative exploration of the empowering and disempowering processes of participation within HIV\/AIDS-related online support groups","volume":"51","year":"2014","journal-title":"International Journal of Nursing Studies"},{"key":"key2023062902062234900_ref049","doi-asserted-by":"crossref","first-page":"346","DOI":"10.1016\/j.sbspro.2015.03.449","article-title":"Social support exchanges in Facebook social support group","volume":"185","year":"2015","journal-title":"Procedia-Social and Behavioral Sciences"},{"issue":"6","key":"key2023062902062234900_ref050","doi-asserted-by":"crossref","first-page":"789","DOI":"10.1108\/AJIM-02-2019-0049","article-title":"Sense making in complex health situation: virtual health communities as sources of information and emotional support","volume":"71","year":"2019","journal-title":"Aslib Journal of Information Management"},{"issue":"23","key":"key2023062902062234900_ref051","first-page":"1245","article-title":"The membership life cycle in online support groups","volume":"6","year":"2012","journal-title":"International Journal of Communication"},{"key":"key2023062902062234900_ref052","unstructured":"O'Leary, K., Vallejos, E.P., Coulson, N. and McAuley, D. (2020), \u201cThe perceptions of social and information privacy risks of Inflammatory Bowel Disease patients using social media platforms for health-related support\u201d, available at: https:\/\/arxiv.org\/ftp\/arxiv\/papers\/2008\/2008.03541.pdf (accessed 30 July 2021)."},{"issue":"12","key":"key2023062902062234900_ref053","article-title":"A call for a public health agenda for social media research","volume":"21","year":"2019","journal-title":"Journal of Medical Internet Research"},{"issue":"3","key":"key2023062902062234900_ref054","first-page":"428","article-title":"Does social support group membership help in coping with chronic diseases?","volume":"9","year":"2018","journal-title":"Indian Journal of Health and Wellbeing"},{"issue":"4","key":"key2023062902062234900_ref055","doi-asserted-by":"crossref","first-page":"452","DOI":"10.1177\/1046496418763889","article-title":"Exploring member-leader behaviors and interaction in an online support group","volume":"49","year":"2018","journal-title":"Small Group Research"},{"key":"key2023062902062234900_ref056","volume-title":"Boundaries of privacy: Dialectics of Disclosure","year":"2002"},{"issue":"5","key":"key2023062902062234900_ref057","doi-asserted-by":"crossref","first-page":"347","DOI":"10.1080\/01449290110084683","article-title":"Sociability and usability in online communities: determining and measuring success","volume":"20","year":"2001","journal-title":"Behaviour and Information Technology"},{"issue":"CSCW1","key":"key2023062902062234900_ref058","first-page":"1","article-title":"It's easier than causing confrontation': sanctioning strategies to maintain social norms and privacy on social media","volume":"4","year":"2020","journal-title":"Proceedings of the ACM on Human-Computer Interaction"},{"key":"key2023062902062234900_ref059","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1016\/j.chb.2019.08.016","article-title":"Absolute monopoly, areas of control or democracy? Examining gender differences in health participation on social media","volume":"102","year":"2020","journal-title":"Computers in Human Behavior"},{"key":"key2023062902062234900_ref060","unstructured":"Self-Help Resource Centre (2022), \u201cConfidentiality in self-help support groups\u201d, available at: https:\/\/web.archive.org\/web\/20190228064552\/http:\/\/www.selfhelp.on.ca\/resource\/factsheetonconfidentiality.pdf."},{"key":"key2023062902062234900_ref061","unstructured":"Solove, D.J. (2008), \u201cUnderstanding privacy\u201d (Chapter One), George Washington University Law School, available at: https:\/\/scholarship.law.gwu.edu\/cgi\/viewcontent.cgi?referer=https:\/\/scholar.google.co.il\/&httpsredir=1&article=2075&context=faculty_publications (accessed 28 May 2020)."},{"key":"key2023062902062234900_ref062","first-page":"3094","article-title":"Usage of Facebook-and anonymous forum--based peer support groups online and their influence on perceived social support types in weight loss","year":"2016"},{"key":"key2023062902062234900_ref063","unstructured":"Tenuche, B.S. (2018), \u201cA mixed-method approach to investigate individual behavior in online health communities\u201d, Doctoral dissertation, Brunel University London, February."},{"issue":"2","key":"key2023062902062234900_ref064","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1108\/IJWIS-12-2015-0045","article-title":"Controlling privacy disclosure of third party applications in online social networks","volume":"12","year":"2016","journal-title":"International Journal of Web Information Systems"},{"issue":"1","key":"key2023062902062234900_ref065","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1177\/1461444816660731","article-title":"Social media cultivating perceptions of privacy: a 5-year analysis of privacy attitudes and self-disclosure behaviors among Facebook users","volume":"20","year":"2018","journal-title":"New Media and Society"},{"issue":"1","key":"key2023062902062234900_ref066","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1080\/15398285.2017.1279930","article-title":"Online support groups: the good, the bad, and the motivated","volume":"21","year":"2017","journal-title":"Journal of Consumer Health on the Internet"},{"key":"key2023062902062234900_ref067","first-page":"205","article-title":"Methods for studying information provision, networking and communication in patient support groups","volume":"2","year":"2017","journal-title":"Information Systems: Process and Practice"},{"issue":"5","key":"key2023062902062234900_ref068","doi-asserted-by":"crossref","first-page":"700","DOI":"10.1002\/asi.23894","article-title":"How people protect their privacy on Facebook: a cost\u2010benefit view","volume":"69","year":"2018","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"4","key":"key2023062902062234900_ref069","doi-asserted-by":"crossref","first-page":"531","DOI":"10.1016\/j.ijinfomgt.2016.03.003","article-title":"Intention to disclose personal information via mobile applications: a privacy calculus perspective","volume":"36","year":"2016","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2023062902062234900_ref070","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1111\/j.1083-6101.2011.01559.x","article-title":"Exploring privacy management on Facebook: motivations and perceived consequences of voluntary disclosure","volume":"17","year":"2011","journal-title":"Journal of Computer\u2010Mediated Communication"},{"key":"key2023062902062234900_ref071","article-title":"Seekers, providers, welcomers, and storytellers: modeling social roles in online health communities","year":"2019"},{"key":"key2023062902062234900_ref072","article-title":"The channel matters: self disclosure, reciprocity and social support in online cancer support groups","year":"2019"},{"key":"key2023062902062234900_ref073","unstructured":"Yiannakis, M. (2020), \u201cHealth alert: elderly at risk from social media misinformation\u201d, available at: https:\/\/lighthouse.mq.edu.au\/article\/october-2020\/Health-alert-elderly-at-risk-from-social-media-misinformation (accessed 23 January 2021)."},{"issue":"1","key":"key2023062902062234900_ref074","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1207\/s15327752jpa5201_2","article-title":"The multidimensional scale of perceived social support","volume":"52","year":"1988","journal-title":"Journal of Personality Assessment"},{"issue":"7","key":"key2023062902062234900_ref075","first-page":"1020","article-title":"\u2018There's nothing really they can do with this information\u2019: unpacking how users manage privacy boundaries for personal fitness information","volume":"23","year":"2018","journal-title":"Information, Communication and Society"},{"key":"key2023062902062234900_ref076","doi-asserted-by":"crossref","first-page":"158","DOI":"10.1016\/j.chb.2014.12.012","article-title":"Privacy antecedents for SNS self-disclosure: the case of Facebook","volume":"45","year":"2015","journal-title":"Computers in Human Behavior"}],"container-title":["Aslib Journal of Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-10-2021-0298\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/AJIM-10-2021-0298\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:01:21Z","timestamp":1753398081000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ajim\/article\/75\/4\/664-684\/60659"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,2,9]]},"references-count":77,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2022,2,9]]},"published-print":{"date-parts":[[2023,6,29]]}},"alternative-id":["10.1108\/AJIM-10-2021-0298"],"URL":"https:\/\/doi.org\/10.1108\/ajim-10-2021-0298","relation":{},"ISSN":["2050-3806"],"issn-type":[{"value":"2050-3806","type":"print"}],"subject":[],"published":{"date-parts":[[2022,2,9]]}}}