{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,24]],"date-time":"2025-09-24T09:58:04Z","timestamp":1758707884168,"version":"3.41.2"},"reference-count":80,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2016,6,6]],"date-time":"2016-06-06T00:00:00Z","timestamp":1465171200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,6,6]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 The purpose of this paper is to introduce a research exploring the important strategic elements and their prioritisation for e-retailers\u2019 home delivery logistics process efficacy improvement. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 The research was completed through focus group, survey and importance-performance analysis. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 The research identified, confirmed and prioritised a set of explicitly important strategic elements currently deemed important by e-retailers for ensuring the efficacy of their home delivery logistics process in Chinese marketplace, and also referential to the other similar emerging marketplaces. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title>\n               <jats:p> \u2013 The research contributes positively to the enrichment of the theoretical knowledge pool of e-retailers\u2019 logistics performance improvement. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title>\n               <jats:p> \u2013 The research findings guide\/inform the strategy development and implementation for e-retailers entering and\/or operating in Chinese marketplace. And the findings can also be referential to the e-retail strategy development for entering and operating in other emerging markets similar to China\u2019s. This point is particularly meaningful for those e-retailers that want to expand the outreaching and increase the popularity of their businesses in the global marketplace. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 Corresponding to the much needed further research on e-retailing home delivery performance improvement, the research provides findings that add substantial new insights into the field, with a particular focus on China, as one of the emerging developing marketplaces.<\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/bpmj-04-2015-0048","type":"journal-article","created":{"date-parts":[[2016,5,21]],"date-time":"2016-05-21T16:20:28Z","timestamp":1463847628000},"page":"614-633","source":"Crossref","is-referenced-by-count":17,"title":["An exploration on e-retailers\u2019 home delivery \u2013 strategic elements and their prioritisation"],"prefix":"10.1108","volume":"22","author":[{"given":"Chengbo","family":"Wang","sequence":"first","affiliation":[]},{"given":"Zhaofang","family":"Mao","sequence":"additional","affiliation":[]},{"given":"James","family":"O'Kane","sequence":"additional","affiliation":[]},{"given":"Jun","family":"Wang","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020121500122627700_b78","unstructured":"51ZJXM\n                (2011a), \u201cTop 100 net enterprises in China 2011, Tengxun is on the top in revenue\u201d, available at: http:\/\/news.51zjxm.com\/bangdan\/20120704\/17733.html (accessed 5 July 2012)."},{"key":"key2020121500122627700_b79","unstructured":"51ZJXM\n                (2011b), \u201cRanking list of Chinese e-commerce enterprises in 2011\u201d, available at: http:\/\/news.51zjxm.com\/bangdan\/20120605\/17734.html (accessed 12 June 2012)."},{"key":"key2020121500122627700_b1","doi-asserted-by":"crossref","unstructured":"Abdul-Muhmin, 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