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Moreover, the research aims to identify optimism\u2019s moderating role concerning employee exploitation and psychological ownership. The research aims to suggest the management implementation of the human-centric business process and, subsequently, management to obtain maximum output from employees.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Positivism research philosophy followed by a deductive approach is adopted to meet the objectives of the current study. Survey techniques with a self-administrated questionnaire were used to collect data from employees working in public sector organizations. Moreover, 255 employees with the highest qualification were shortlisted to capture the variables\u2019 impact. Data analysis was done by using SEM-AMOS approaches and obtained structural and path models to test the formulated hypotheses.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Results suggested that employee exploitation has a significant relationship with withdrawal, and psychological detachment mediates the relationship. The other path suggested the insignificant role of optimism as a moderator in the relationship between employee exploitation and psychological empowerment. However, psychological empowerment fully mediates the relationship between employee exploitation and knowledge-sharing behavior.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>A plethora of research is available on employee exploitation; however, the current research is first to capture both positive and negative paths in public sector organizations. It provides clear insights for managers to reformulate and reanalyze their organizational policies to get employees' positive attitudinal and behavioural outcomes.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-04-2022-0168","type":"journal-article","created":{"date-parts":[[2022,8,12]],"date-time":"2022-08-12T13:52:58Z","timestamp":1660312378000},"page":"1207-1226","source":"Crossref","is-referenced-by-count":15,"title":["Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences"],"prefix":"10.1108","volume":"28","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0143-3628","authenticated-orcid":false,"given":"Muhammad Faisal","family":"Malik","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5484-2666","authenticated-orcid":false,"given":"Qurat-ul-Ain","family":"Burhan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5745-3137","authenticated-orcid":false,"given":"Shazia","family":"Akhtar","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0852-7088","authenticated-orcid":false,"given":"Muhammad","family":"Shafiq","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,8,16]]},"reference":[{"issue":"5","key":"key2022081814561371000_ref001","doi-asserted-by":"crossref","first-page":"1362","DOI":"10.1108\/JKM-05-2020-0343","article-title":"Identifying and modeling the antecedents of counterproductive knowledge behavior: a three-study analysis","volume":"25","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2022081814561371000_ref002","first-page":"42","article-title":"Eastern European workers: exploitation in the construction industry and enforcement by regulatory agencies","volume":"16","year":"2021","journal-title":"Construction Law International"},{"issue":"5","key":"key2022081814561371000_ref003","doi-asserted-by":"crossref","first-page":"677","DOI":"10.1002\/hrm.20294","article-title":"Psychological capital: a positive resource for combating employee stress and turnover","volume":"48","year":"2009","journal-title":"Human Resource Management"},{"issue":"4","key":"key2022081814561371000_ref004","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1037\/1089-2680.5.4.323","article-title":"Bad is stronger than good","volume":"5","year":"2001","journal-title":"Review of General Psychology"},{"issue":"1","key":"key2022081814561371000_ref005","doi-asserted-by":"crossref","first-page":"143","DOI":"10.5937\/sjm15-18502","article-title":"Analysis of the relationship between organizational commitment and counter productive work behaviour on academicians","volume":"15","year":"2020","journal-title":"Serbian Journal of Management"},{"issue":"2","key":"key2022081814561371000_ref006","doi-asserted-by":"crossref","first-page":"128","DOI":"10.1504\/IJEWE.2019.103012","article-title":"Optimism and career planning: the role of gender as a moderator","volume":"5","year":"2019","journal-title":"International Journal of Environment, Workplace and Employment"},{"issue":"3","key":"key2022081814561371000_ref007","doi-asserted-by":"crossref","first-page":"243","DOI":"10.1037\/a0014933","article-title":"Feeling recovered and thinking about the good sides of one\u2019s work","volume":"14","year":"2009","journal-title":"Journal of Occupational Health Psychology"},{"issue":"3","key":"key2022081814561371000_ref008","doi-asserted-by":"crossref","first-page":"834","DOI":"10.1177\/0149206314544743","article-title":"Are counterproductive work behavior and withdrawal empirically distinct? 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