{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:47:58Z","timestamp":1754156878498,"version":"3.41.2"},"reference-count":0,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2016,9,5]],"date-time":"2016-09-05T00:00:00Z","timestamp":1473033600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,9,5]]},"DOI":"10.1108\/bpmj-05-2016-0100","type":"journal-article","created":{"date-parts":[[2016,8,9]],"date-time":"2016-08-09T06:44:31Z","timestamp":1470725071000},"source":"Crossref","is-referenced-by-count":0,"title":["Selected papers from the 7th Canadian Quality Congress"],"prefix":"10.1108","volume":"22","author":[{"given":"Madhav","family":"Sinha","sequence":"first","affiliation":[]}],"member":"140","container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/BPMJ-05-2016-0100","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-05-2016-0100\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-05-2016-0100\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:15:05Z","timestamp":1753398905000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/258409"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,9,5]]},"references-count":0,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2016,9,5]]}},"alternative-id":["10.1108\/BPMJ-05-2016-0100"],"URL":"https:\/\/doi.org\/10.1108\/bpmj-05-2016-0100","relation":{},"ISSN":["1463-7154"],"issn-type":[{"type":"print","value":"1463-7154"}],"subject":[],"published":{"date-parts":[[2016,9,5]]}}}