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Consequently, City Process Modelling (CPMo) becomes an essential element of connecting various city sectors. However, to date, there has been limited research on the requirements of an ideal CPMo approach and the usefulness of available Business Process Modelling (BPMo) approaches. This research develops a framework for CPMo to guide smart city developers when modelling city processes.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Data from literature analysis was gathered to derive capabilities of existing BPMo techniques. Then, semi-structured interviews were conducted to thematically and qualitatively explore the requirements, challenges and success factors of CPMo.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The interview findings offered 17 requirements to be addressed by a CPMo approach, along with several challenges and success factors to be considered when implementing CPMo approaches. Then, the paper presents the results of mapping these requirements against 12 existing BPMo capabilities, identified from the literature, concluding that a significant number of requirements (which are mainly related to inputs and visualisation) have been left unfulfilled by existing BPMo approaches. Hence, developing an innovative CPMo approach is necessary to address the components of unfulfilled requirements.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The innovative framework presented in this paper justifies the CPMo requirements, which are unexplored in existing SCD frameworks. Moreover, it will act as a guide for smart city developers, to model cross-sectoral city processes, helping them progress their SCD road map and make their cities smart.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-05-2021-0333","type":"journal-article","created":{"date-parts":[[2021,10,4]],"date-time":"2021-10-04T08:24:47Z","timestamp":1633335887000},"page":"2051-2074","source":"Crossref","is-referenced-by-count":6,"title":["Cross-sectoral process modelling for smart city development"],"prefix":"10.1108","volume":"27","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7093-8489","authenticated-orcid":false,"given":"Asmita","family":"Dessai","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7249-4359","authenticated-orcid":false,"given":"Vahid","family":"Javidroozi","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,10,5]]},"reference":[{"issue":"5","key":"key2024110716015291400_ref001","first-page":"382","article-title":"An evaluation framework for business process modeling techniques","volume":"15","year":"2017","journal-title":"International Journal of Computer Science and Information Security (IJCSIS)"},{"issue":"2","key":"key2024110716015291400_ref002","doi-asserted-by":"crossref","first-page":"352","DOI":"10.1016\/S0377-2217(02)00554-4","article-title":"Enterprise resource planning: a taxonomy of critical factors","volume":"146","year":"2003","journal-title":"European Journal of Operational Research"},{"volume-title":"A Comparative Analysis of Business Process Modelling Techniques","year":"2009","key":"key2024110716015291400_ref003"},{"article-title":"Task-based process modeling for policy making in smart cities","year":"2017","key":"key2024110716015291400_ref004","doi-asserted-by":"publisher","DOI":"10.1109\/ITU-WT.2016.7805707"},{"key":"key2024110716015291400_ref005","unstructured":"Asq (2019), \u201cWhat is a flowchart? 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