{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,30]],"date-time":"2026-04-30T22:19:17Z","timestamp":1777587557920,"version":"3.51.4"},"reference-count":89,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2018,9,3]],"date-time":"2018-09-03T00:00:00Z","timestamp":1535932800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BPMJ"],"published-print":{"date-parts":[[2018,9,3]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to explore the effect of big data analytics-capable business process management systems (BDA-capable BPMS) on ambidextrous organizations\u2019 agility. In particular, how the functionalities of BDA-capable BPMS may improve organizational dynamism and reactiveness to challenges of Big Data era will be explored.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A theoretical analysis of the potential of BDA-capable BPMS in increasing organizational agility, with particular attention to the ambidextrous organizations, has been performed. A conceptual framework was subsequently developed. Next, the proposed conceptual framework was applied in a real-world context.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The research proposes a framework highlighting the importance of BDA-capable BPMS in increasing ambidextrous organizations\u2019 agility. Moreover, the authors apply the framework to the cases of consumer-goods companies that have included BDA in their processes management.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The principal limitations are linked to the need to validate quantitatively the proposed framework.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The value of the proposed framework is related to its potential in helping managers to fully understand and exploit the potentiality of BDA-capable BPMS. Moreover, the implications show some guidelines to ease the implementation of such systems within ambidextrous organizations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The research offers a model to interpret the effects of BDA-capable BPMS on ambidextrous organizations\u2019 agility. In this way, the research addresses a significant gap by exploring the importance of information systems for ambidextrous organizations\u2019 agility.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-07-2017-0210","type":"journal-article","created":{"date-parts":[[2018,6,22]],"date-time":"2018-06-22T04:54:00Z","timestamp":1529643240000},"page":"1091-1109","source":"Crossref","is-referenced-by-count":121,"title":["Ambidextrous organization and agility in big data era"],"prefix":"10.1108","volume":"24","author":[{"given":"Riccardo","family":"Rialti","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Giacomo","family":"Marzi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mario","family":"Silic","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Cristiano","family":"Ciappei","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"issue":"4","key":"key2020092623085955600_ref001","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1016\/0048-7333(86)90012-0","article-title":"Towards a theory of innovation in services","volume":"15","year":"1986","journal-title":"Research Policy"},{"issue":"5","key":"key2020092623085955600_ref002","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1109\/MS.2015.35","article-title":"Toward agile architecture: insights from 15 years of ATAM data","volume":"32","year":"2015","journal-title":"IEEE Software"},{"key":"key2020092623085955600_ref003","article-title":"The management of organizational ambidexterity through alliances in a new context of analysis: internet of things (IoT) smart city projects","year":"2017","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2020092623085955600_ref004","doi-asserted-by":"crossref","first-page":"703","DOI":"10.1108\/BPMJ-03-2016-0056","article-title":"Big data analytics: transforming data to action","volume":"23","year":"2017","journal-title":"Business Process Management Journal"},{"issue":"2","key":"key2020092623085955600_ref005","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1108\/13673270310477252","article-title":"Knowledge management in the emerging strategic business process: information, complexity and imagination","volume":"7","year":"2003","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2020092623085955600_ref006","doi-asserted-by":"crossref","first-page":"1098","DOI":"10.1108\/JKM-10-2016-0440","article-title":"Ambidexterity of employees: the role of empowerment and knowledge sharing","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2020092623085955600_ref007","first-page":"341","article-title":"The internet of things in manufacturing innovation processes: development and application of a conceptual framework","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"issue":"1","key":"key2020092623085955600_ref008","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1108\/JKM-10-2015-0366","article-title":"An exploration of contemporary organizational artifacts and routines in a sustainable excellence context","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2020092623085955600_ref009","doi-asserted-by":"crossref","first-page":"1503","DOI":"10.1108\/JKM-01-2017-0018","article-title":"Linking procedural memory with organizational learning through knowledge corridors","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2020092623085955600_ref010","doi-asserted-by":"crossref","first-page":"234","DOI":"10.1109\/TBDATA.2016.2564982","article-title":"Agile big data analytics for web-based systems: an architecture-centric approach","volume":"2","year":"2016","journal-title":"IEEE Transactions on Big Data"},{"issue":"3","key":"key2020092623085955600_ref011","doi-asserted-by":"crossref","first-page":"326","DOI":"10.1057\/ejis.2013.4","article-title":"IT capability and organizational performance: the roles of business process agility and environmental factors","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2020092623085955600_ref012","first-page":"59","article-title":"Inside P & G\u2019s digital revolution","volume":"111","year":"2011","journal-title":"McKinsey Quarterly"},{"issue":"4","key":"key2020092623085955600_ref013","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1108\/SL-05-2014-0034","article-title":"How strategists use \u2018big data\u2019 to support internal business decisions, discovery and production","volume":"42","year":"2014","journal-title":"Strategy & Leadership"},{"issue":"1","key":"key2020092623085955600_ref014","first-page":"43","article-title":"How big data is different","volume":"54","year":"2012","journal-title":"MIT Sloan Management Review"},{"key":"key2020092623085955600_ref015","article-title":"Human resources for big data professions: a systematic classification of job roles and required skill sets","year":"2017","journal-title":"Information Processing & Management"},{"issue":"2","key":"key2020092623085955600_ref016","doi-asserted-by":"crossref","first-page":"263","DOI":"10.1108\/BPMJ-12-2015-0173","article-title":"Discovering the internet of things (IoT) within the business process management: a literature review on technological revitalization","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"issue":"3","key":"key2020092623085955600_ref017","doi-asserted-by":"crossref","first-page":"484","DOI":"10.1108\/JKM-07-2015-0257","article-title":"The impact of IT-based knowledge management systems on internal venturing and innovation: a structural equation modelling approach to corporate performance","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"key":"key2020092623085955600_ref018","doi-asserted-by":"crossref","unstructured":"Del Giudice, M. and Straub, D. (2011), \u201cEditor\u2019s comments: IT and entrepreneurism: an on-again, off-again love affair or a marriage?\u201d, MIS Quarterly, Vol. 35 No. 4, pp. iii-viii.","DOI":"10.2307\/41409961"},{"issue":"3","key":"key2020092623085955600_ref019","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1080\/12460125.2016.1187546","article-title":"How are decision systems changing? The contribution of social media to the management of decisional liquefaction","volume":"25","year":"2016","journal-title":"Journal of Decision Systems"},{"key":"key2020092623085955600_ref020","unstructured":"Deloitte (2017), \u201cFast moving consumer goods analytics framework: point of view\u201d, Deloitte University Press, Consumer product trends Navigating 2020, New York, NY, available at: www2.deloitte.com\/content\/dam\/Deloitte\/nl\/Documents\/consumer-business\/deloitte-nl-cip-fmcg-analytics-framework.pdf (accessed September 15, 2017)."},{"key":"key2020092623085955600_ref021","article-title":"Can big data and predictive analytics improve social and environmental sustainability?","year":"2017","journal-title":"Technological Forecasting and Social Change"},{"issue":"1","key":"key2020092623085955600_ref022","first-page":"167","article-title":"The ambidextrous organization: designing dual structures for innovation","volume":"1","year":"1976","journal-title":"The Management of Organization"},{"key":"key2020092623085955600_ref023","doi-asserted-by":"publisher","DOI":"10.1080\/09585192.2017.1291530","article-title":"Ambidextrous work in smart city project alliances: unpacking the role of human resource management systems","year":"2017","journal-title":"International Journal of Human Resource Management"},{"issue":"3","key":"key2020092623085955600_ref024","doi-asserted-by":"crossref","first-page":"540","DOI":"10.1108\/JKM-09-2016-0411","article-title":"How MNC\u2019s subsidiaries may improve their innovative performance? The role of external sources and knowledge management capabilities","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2020092623085955600_ref025","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1016\/j.ijinfomgt.2014.10.007","article-title":"Beyond the hype: big data concepts, methods, and analytics","volume":"35","year":"2015","journal-title":"International Journal of Information Management"},{"key":"key2020092623085955600_ref026","doi-asserted-by":"crossref","unstructured":"Gao, X. (2013), \u201cTowards the next generation intelligent BPM \u2013 in the era of big data\u201d, in Daniel, F., Wang, J. and Weber, B. (Eds), Business Process Management: Lecture Notes in Computer Science, Vol. 8094, pp. 4-9, Springer International Publishing, Berlin.","DOI":"10.1007\/978-3-642-40176-3_2"},{"issue":"2","key":"key2020092623085955600_ref027","doi-asserted-by":"crossref","first-page":"209","DOI":"10.2307\/20159573","article-title":"The antecedents, consequences, and mediating role of organizational ambidexterity","volume":"47","year":"2004","journal-title":"Academy of Management Journal"},{"key":"key2020092623085955600_ref028","article-title":"Bring agile to the whole organization","year":"2014","journal-title":"Harvard Business Review"},{"issue":"5","key":"key2020092623085955600_ref029","doi-asserted-by":"crossref","first-page":"1142","DOI":"10.1108\/JKM-01-2017-0039","article-title":"Analyzing the relationship between exploration, exploitation and organizational innovation","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2020092623085955600_ref030","first-page":"308","article-title":"Big data and predictive analytics for supply chain and organizational performance","volume":"70","year":"2017","journal-title":"Journal of Business Research"},{"issue":"2","key":"key2020092623085955600_ref031","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1177\/0170840615604506","article-title":"Ambidexterity for corporate social performance","volume":"37","year":"2016","journal-title":"Organization Studies"},{"key":"key2020092623085955600_ref032","article-title":"BPM suites evolve into intelligent BPM suites","year":"2011"},{"issue":"2","key":"key2020092623085955600_ref033","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1108\/JCM-04-2015-1399","article-title":"Big data and consumer behavior: imminent opportunities","volume":"33","year":"2016","journal-title":"Journal of Consumer Marketing"},{"key":"key2020092623085955600_ref034","unstructured":"IBM (2012), \u201cWhat is big data?\u201d, IBM Corporate Website, available at: www-01.ibm.com\/software\/data\/bigdata\/ (accessed May 3, 2017)."},{"issue":"4","key":"key2020092623085955600_ref035","doi-asserted-by":"crossref","first-page":"299","DOI":"10.5465\/amp.2012.0015","article-title":"Organizational ambidexterity and performance: a meta-analysis","volume":"27","year":"2013","journal-title":"The Academy of Management Perspectives"},{"issue":"3","key":"key2020092623085955600_ref036","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1108\/13673270610670849","article-title":"Business process modeling through the knowledge management perspective","volume":"10","year":"2006","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2020092623085955600_ref037","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1108\/JKM-06-2015-0238","article-title":"Big data text analytics: an enabler of knowledge management","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2020092623085955600_ref038","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1108\/14637150410518310","article-title":"Best practices in e-business process management: extending a re-engineering framework","volume":"10","year":"2004","journal-title":"Business Process Management Journal"},{"issue":"7-8","key":"key2020092623085955600_ref039","first-page":"475","article-title":"Linking strategic flexibility and operational efficiency: the mediating role of ambidextrous operational capabilities","volume":"7","year":"2014","journal-title":"Journal of Operations Management"},{"issue":"2","key":"key2020092623085955600_ref040","first-page":"21","article-title":"Big data, analytics and the path from insights to value","volume":"52","year":"2011","journal-title":"MIT Sloan Management Review"},{"issue":"2","key":"key2020092623085955600_ref041","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1287\/isre.2015.0577","article-title":"How does IT ambidexterity impact organizational agility?","volume":"26","year":"2015","journal-title":"Information Systems Research"},{"key":"key2020092623085955600_ref042","first-page":"968","article-title":"Reinventing the it function: the role of it agility and it ambidexterity in supporting digital business transformation","year":"2017"},{"issue":"10","key":"key2020092623085955600_ref201","doi-asserted-by":"crossref","first-page":"1645","DOI":"10.1287\/mnsc.1070.0712","article-title":"The performance consequences of ambidexterity in strategic alliance formations: empirical investigation and computational theorizing","volume":"53","year":"2007","journal-title":"Management Science"},{"issue":"1","key":"key2020092623085955600_ref043","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1108\/13673270510582947","article-title":"Balancing business process with business practice for organizational advantage","volume":"9","year":"2005","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2020092623085955600_ref044","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1016\/j.ijinfomgt.2010.03.004","article-title":"Analysing ICT adoption and use effects on knowledge creation: an empirical investigation in SMEs","volume":"30","year":"2010","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2020092623085955600_ref045","doi-asserted-by":"crossref","first-page":"931","DOI":"10.2307\/41409967","article-title":"Understanding the link between information technology capability and organizational agility: an empirical examination","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2020092623085955600_ref046","doi-asserted-by":"crossref","first-page":"646","DOI":"10.1177\/0149206306290712","article-title":"Ambidexterity and performance in small-to medium-sized firms: the pivotal role of top management team behavioral integration","volume":"32","year":"2006","journal-title":"Journal of Management"},{"issue":"1","key":"key2020092623085955600_ref047","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1108\/JKM-07-2016-0307","article-title":"Cognitive big data: survey and review on big data research and its implications: what is really \u2018new\u2019 in big data?","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"10","key":"key2020092623085955600_ref048","first-page":"60","article-title":"Big data: the management revolution","volume":"90","year":"2012","journal-title":"Harvard Business Review"},{"issue":"10","key":"key2020092623085955600_ref202","first-page":"60","article-title":"Big data: the management revolution","volume":"90","year":"2012","journal-title":"Harvard Business Review"},{"issue":"4","key":"key2020092623085955600_ref049","doi-asserted-by":"crossref","first-page":"62","DOI":"10.1108\/13673270310492958","article-title":"Implementing process-oriented knowledge management strategies","volume":"7","year":"2003","journal-title":"Journal of Knowledge Management"},{"key":"key2020092623085955600_ref050","article-title":"Management lessons from Italy: a bibliometric analysis of top Italian based scholars and studies published from 1985 to 2015","year":"2017","journal-title":"International Journal of Critical Accounting"},{"issue":"32","key":"key2020092623085955600_ref051","first-page":"673","article-title":"Product and process innovation in manufacturing firms: a 30-year bibliometric analysis","volume":"113","year":"2017","journal-title":"Scientometrics"},{"key":"key2020092623085955600_ref052","article-title":"Additive manufacturing in SMEs: empirical evidences from Italy","year":"2017","journal-title":"International Journal of Innovation and Technology Management"},{"issue":"3","key":"key2020092623085955600_ref053","doi-asserted-by":"crossref","first-page":"555","DOI":"10.1108\/BPMJ-10-2015-0149","article-title":"A bibliographic study on big data: concepts, trends and challenges","volume":"23","year":"2017","journal-title":"Business Process Management Journal"},{"issue":"3","key":"key2020092623085955600_ref054","doi-asserted-by":"crossref","first-page":"623","DOI":"10.1108\/BPMJ-12-2015-0182","article-title":"Does big data analytics influence frontline employees in services marketing?","volume":"23","year":"2017","journal-title":"Business Process Management Journal"},{"issue":"3","key":"key2020092623085955600_ref055","doi-asserted-by":"crossref","first-page":"150","DOI":"10.17705\/1jais.00288","article-title":"IT and firm agility: an electronic integration perspective","volume":"13","year":"2012","journal-title":"Journal of the Association for Information Systems"},{"issue":"3","key":"key2020092623085955600_ref056","doi-asserted-by":"crossref","first-page":"384","DOI":"10.1108\/14637151111136342","article-title":"Collaborative business process management: status quo and quo vadis","volume":"17","year":"2011","journal-title":"Business Process Management Journal"},{"key":"key2020092623085955600_ref057","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1016\/j.riob.2008.06.002","article-title":"Ambidexterity as a dynamic capability: resolving the innovator\u2019s dilemma","volume":"28","year":"2008","journal-title":"Research in Organizational Behavior"},{"issue":"4","key":"key2020092623085955600_ref058","doi-asserted-by":"crossref","first-page":"324","DOI":"10.5465\/amp.2013.0025","article-title":"Organizational ambidexterity: past, present, and future","volume":"27","year":"2013","journal-title":"Academy of Management Perspectives"},{"issue":"2","key":"key2020092623085955600_ref059","doi-asserted-by":"crossref","first-page":"120","DOI":"10.1057\/palgrave.ejis.3000600","article-title":"Enterprise agility and the enabling role of information technology","volume":"15","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2020092623085955600_ref060","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1108\/JKM-08-2016-0339","article-title":"Does big data mean big knowledge? KM perspectives on big data and analytics","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2020092623085955600_ref061","doi-asserted-by":"crossref","first-page":"419","DOI":"10.2307\/1924458","article-title":"Consumer behavior, retailer power and market performance in consumer goods industries","volume":"56","year":"1974","journal-title":"The Review of Economics and Statistics"},{"key":"key2020092623085955600_ref062","volume-title":"Competitive Strategy","year":"1980"},{"issue":"4","key":"key2020092623085955600_ref063","doi-asserted-by":"crossref","first-page":"685","DOI":"10.1287\/orsc.1090.0428","article-title":"Organizational ambidexterity: balancing exploitation and exploration for sustained performance","volume":"20","year":"2009","journal-title":"Organization Science"},{"issue":"4","key":"key2020092623085955600_ref064","doi-asserted-by":"crossref","first-page":"65","DOI":"10.3280\/MC2016-004005","article-title":"Social media strategies to protect brand image and corporate reputation in the digital era: a digital investigation of the Eni vs. Report case","year":"2016","journal-title":"Mercati & Competitivit\u00e0"},{"issue":"3","key":"key2020092623085955600_ref065","doi-asserted-by":"crossref","first-page":"147","DOI":"10.1080\/08911762.2017.1306899","article-title":"Exploring the antecedents of brand loyalty and electronic word of mouth in social-media-based brand communities: do gender differences matter?","volume":"30","year":"2017","journal-title":"Journal of Global Marketing"},{"issue":"4","key":"key2020092623085955600_ref066","doi-asserted-by":"crossref","first-page":"231","DOI":"10.2753\/MIS0742-1222280409","article-title":"Leveraging information technology infrastructure to facilitate a firm\u2019s consumer agility and competitive activity: an empirical investigation","volume":"28","year":"2012","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"key2020092623085955600_ref067","doi-asserted-by":"crossref","first-page":"92","DOI":"10.1108\/JKM-07-2015-0300","article-title":"Big data systems: knowledge transfer or intelligence insights?","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2020092623085955600_ref068","doi-asserted-by":"crossref","first-page":"237","DOI":"10.2307\/30036530","article-title":"Shaping agility through digital options: reconceptualising the role of information technology in contemporary firms","volume":"27","year":"2003","journal-title":"MIS Quarterly"},{"key":"key2020092623085955600_ref069","article-title":"The internet of things: building a knowledge management system for open innovation and knowledge management capacity","year":"2017","journal-title":"Technological Forecasting and Social Change"},{"key":"key2020092623085955600_ref070","doi-asserted-by":"crossref","unstructured":"SAS (2016), Big Data: What is and Why it matters, SAS corporate website, available at: www.sas.com\/en_us\/insights\/big-data\/what-is-big-data.html (accessed June 15, 2017).","DOI":"10.1007\/s12614-016-6335-6"},{"issue":"2","key":"key2020092623085955600_ref071","doi-asserted-by":"crossref","first-page":"357","DOI":"10.1108\/BPMJ-05-2015-0074","article-title":"Internet of things: applications and challenges in smart cities: a case study of IBM smart city projects","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"issue":"3","key":"key2020092623085955600_ref072","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1111\/caim.12221","article-title":"Shifting intra-and inter-organizational innovation processes towards digital business: an empirical analysis of SMEs","volume":"26","year":"2017","journal-title":"Creativity and Innovation Management"},{"issue":"1","key":"key2020092623085955600_ref073","first-page":"263","article-title":"Critical analysis of big data challenges and analytical methods","volume":"70","year":"2017","journal-title":"Journal of Business Research"},{"issue":"2","key":"key2020092623085955600_ref074","doi-asserted-by":"crossref","first-page":"463","DOI":"10.2307\/23044052","article-title":"Competing perspectives on the link between strategic information technology alignment and organizational agility: insights from a mediation model","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020092623085955600_ref075","doi-asserted-by":"crossref","first-page":"8","DOI":"10.2307\/41165852","article-title":"\u201cThe ambidextrous organizations: managing evolutionary and revolutionary change","volume":"38","year":"1996","journal-title":"California Management Review"},{"issue":"4","key":"key2020092623085955600_ref076","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1108\/TLO-05-2014-0023","article-title":"Leveraging big-data for business process analytics","volume":"22","year":"2015","journal-title":"The Learning Organization"},{"issue":"1","key":"key2020092623085955600_ref077","first-page":"3","article-title":"Big data as the new enabler in business and other intelligence","volume":"1","year":"2013","journal-title":"Vietnam Journal of Computer Science"},{"issue":"2","key":"key2020092623085955600_ref078","doi-asserted-by":"crossref","first-page":"374","DOI":"10.1007\/s10961-016-9502-7","article-title":"Ambidexterity, external knowledge and performance in knowledge-intensive firms","volume":"42","year":"2017","journal-title":"The Journal of Technology Transfer"},{"issue":"3","key":"key2020092623085955600_ref079","doi-asserted-by":"crossref","first-page":"477","DOI":"10.1108\/BPMJ-02-2017-0047","article-title":"Big data integration with business processes: a literature review","volume":"23","year":"2017","journal-title":"Business Process Management Journal"},{"key":"key2020092623085955600_ref080","doi-asserted-by":"crossref","first-page":"234","DOI":"10.1016\/j.ijpe.2014.12.031","article-title":"How \u2018big data\u2019 can make big impact: findings from a systematic review and a longitudinal case study","volume":"165","year":"2015","journal-title":"International Journal of Production Economics"},{"issue":"1","key":"key2020092623085955600_ref081","first-page":"356","article-title":"\u201cBig data analytics and firm performance: effects of dynamic capabilities","volume":"70","year":"2017","journal-title":"Journal of Business Research"},{"issue":"4","key":"key2020092623085955600_ref082","doi-asserted-by":"crossref","first-page":"832","DOI":"10.1111\/jpim.12126","article-title":"Organizational learning ambidexterity, strategic flexibility, and new product development","volume":"31","year":"2014","journal-title":"Journal of Product Innovation Management"},{"issue":"6","key":"key2020092623085955600_ref083","doi-asserted-by":"crossref","first-page":"1141","DOI":"10.1108\/JKM-05-2014-0192","article-title":"Knowledge management driven firm performance: the roles of business process capabilities and organizational learning","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2020092623085955600_ref084","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1109\/JPROC.2015.2388958","article-title":"Big data for modern industry: challenges and trends [point of view]","volume":"103","year":"2015","journal-title":"Proceedings of the IEEE"},{"issue":"6","key":"key2020092623085955600_ref085","doi-asserted-by":"crossref","first-page":"829","DOI":"10.1016\/j.im.2004.09.001","article-title":"The relationship between information technology acceptance and organizational agility in Malaysia","volume":"42","year":"2005","journal-title":"Information & Management"},{"issue":"2","key":"key2020092623085955600_ref086","first-page":"80","article-title":"Gli effetti della Stampa 3D sulla competitivit\u00e0 aziendale: Il caso delle imprese orafe del distretto di Arezzo","year":"2016","journal-title":"Piccola Impresa\/Small Business"},{"issue":"1-2","key":"key2020092623085955600_ref087","first-page":"80","article-title":"How to match technological and social innovation: insights from the biomedical 3D printing industry","volume":"4","year":"2015","journal-title":"International Journal of Transitions and Innovation Systems"}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-07-2017-0210\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-07-2017-0210\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:15:34Z","timestamp":1753398934000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/24\/5\/1091-1109\/257988"}},"subtitle":["The role of business process management systems"],"short-title":[],"issued":{"date-parts":[[2018,9,3]]},"references-count":89,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2018,9,3]]}},"alternative-id":["10.1108\/BPMJ-07-2017-0210"],"URL":"https:\/\/doi.org\/10.1108\/bpmj-07-2017-0210","relation":{},"ISSN":["1463-7154"],"issn-type":[{"value":"1463-7154","type":"print"}],"subject":[],"published":{"date-parts":[[2018,9,3]]}}}