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RQ2 \u2013 How rigorously each BPM game was evaluated in terms of their effectiveness and entertainment?.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>We followed the PRISMA statement method and systematic literature review standards. Selected studies were analyzed using qualitative evidence synthesis.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>We found 37 references that describe 15 serious games within the BPM domain. Games are diverse, ranging from analog games that need a few hours to complete to complex digital games that require many sessions. Game evaluation should be generally improved as 27 publications can be considered as quasi-experimental or nonexperimental and potentially biased.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>Future research should focus on developing new games about process implementation and using other notations besides BPMN. More studies testing the reliability and validity of existing games in different settings and using more rigorous experimental designs are also necessary. Practitioners can identify thoroughly evaluated games relevant to their learning objectives.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This is the first SLR about BPM games. It consolidates the literature, analyzes, describes and categorizes 15 games with respect to their internal characteristics and evaluation reliability.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-07-2020-0346","type":"journal-article","created":{"date-parts":[[2021,3,8]],"date-time":"2021-03-08T09:34:16Z","timestamp":1615196056000},"page":"685-721","source":"Crossref","is-referenced-by-count":17,"title":["Serious games in business process management: a systematic literature review"],"prefix":"10.1108","volume":"27","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8142-1223","authenticated-orcid":false,"given":"Thiago","family":"Machado Leit\u00e3o","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9561-8836","authenticated-orcid":false,"given":"Leonardo Luiz","family":"Lima Navarro","sequence":"additional","affiliation":[]},{"given":"Renato","family":"Fl\u00f3rido Cameira","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4994-7057","authenticated-orcid":false,"given":"Edison Renato","family":"Silva","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,3,9]]},"reference":[{"key":"key2021051508392485100_ref001","volume-title":"Serious Games","year":"1987"},{"key":"key2021051508392485100_ref002","volume-title":"How to Read a Book: The Classic Guide to Intelligent Reading","year":"2014"},{"key":"key2021051508392485100_ref003","first-page":"1","article-title":"Educational games-are they worth the effort? 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