{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,2]],"date-time":"2026-06-02T09:16:15Z","timestamp":1780391775084,"version":"3.54.1"},"reference-count":130,"publisher":"Emerald","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022,3,31]]},"abstract":"<jats:sec>\n                  <jats:title>Purpose<\/jats:title>\n                  <jats:p>In an exploratory approach, the authors conducted a structured literature review to extract candidate process digitalization project (PDP) success factors (SFs) from the literature on business process management (BPM), project management (PM) and digitalization. After that, the authors validated, refined and extended these intermediate results through interviews with 21 members of diverse PDP teams. Finally, the authors proposed the PDP success model by linking the candidate SFs with relevant success criteria.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Design\/methodology\/approach<\/jats:title>\n                  <jats:p>Digitalization substantially impacts organizations, which increasingly use digital technologies (DTs) to improve and innovate their business processes. While there are methods and tools for identifying process digitalization ideas and related projects (PDPs), guidance on the successful implementation of PDPs is missing. Hence, the authors set out to explore PDP SFs.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Findings<\/jats:title>\n                  <jats:p>The PDP success model covers 38 PDP success factor candidates, whereof 28 are already backed by the literature and ten have emerged during the interviews. Furthermore, the SFs are structured according to seven categories from the literature covering a broad range of sociotechnical topics (i.e. strategy, structure, culture, people, process, project and technology) as well as equipped with preliminary success rationales.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Originality\/value<\/jats:title>\n                  <jats:p>The work is the first to systematically explore PDP SFs. The PDP success model shows that PDPs require a unique set of SFs, which combine established and hitherto underrepresented knowledge. It extends the knowledge on BPM and serves as foundation for future (confirmatory) research on business process digitalization and the successful implementation of PDPs.<\/jats:p>\n               <\/jats:sec>","DOI":"10.1108\/bpmj-07-2021-0484","type":"journal-article","created":{"date-parts":[[2022,2,10]],"date-time":"2022-02-10T21:11:27Z","timestamp":1644527487000},"page":"325-347","source":"Crossref","is-referenced-by-count":30,"title":["Success factors of process digitalization projects \u2013 insights from an exploratory study"],"prefix":"10.1108","volume":"28","author":[{"given":"Marie-Sophie","family":"Baier","sequence":"first","affiliation":[{"name":"FIM Research Center Finance and Information Management , , Bayreuth,","place":["Germany"]},{"name":"University of Bayreuth , , Bayreuth,","place":["Germany"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0077-8579","authenticated-orcid":false,"given":"Jannik","family":"Lockl","sequence":"additional","affiliation":[{"name":"FIM Research Center Finance and Information Management , , Bayreuth,","place":["Germany"]},{"name":"University of Bayreuth , , Bayreuth,","place":["Germany"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4743-4511","authenticated-orcid":false,"given":"Maximilian","family":"R\u00f6glinger","sequence":"additional","affiliation":[{"name":"FIM Research Center Finance and Information Management , , Bayreuth,","place":["Germany"]},{"name":"University of Bayreuth , , Bayreuth,","place":["Germany"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4438-5884","authenticated-orcid":false,"given":"Robin","family":"Weidlich","sequence":"additional","affiliation":[{"name":"University of Bayreuth , Bayreuth,","place":["Germany"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,2,11]]},"reference":[{"issue":"2","key":"2025072820451770400_ref001","doi-asserted-by":"crossref","first-page":"589","DOI":"10.1108\/BPMJ-05-2016-0109","article-title":"Supply chain innovation-driven business models","volume":"24","author":"Abdelkafi","year":"2018","journal-title":"Business Process Management Journal"},{"issue":"4","key":"2025072820451770400_ref002","doi-asserted-by":"crossref","first-page":"497","DOI":"10.1108\/14637150810888046","article-title":"Assessing readiness for business process reengineering","volume":"14","author":"Abdolvand","year":"2008","journal-title":"Business Process Management Journal"},{"key":"2025072820451770400_ref003","doi-asserted-by":"crossref","first-page":"80","DOI":"10.1016\/j.procir.2017.02.044","article-title":"Challenges and benefits of digital workflow implementation in aerospace manufacturing engineering","volume":"60","author":"Abollado","year":"2017","journal-title":"Procedia CIRP"},{"key":"2025072820451770400_ref004","doi-asserted-by":"crossref","DOI":"10.1016\/j.ress.2021.107862","article-title":"Offshore system safety and reliability considering microbial influenced multiple failure modes and their interdependencies","volume":"215","author":"Adumene","year":"2021","journal-title":"Reliability Engineering and System Safety"},{"issue":"4","key":"2025072820451770400_ref005","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1002\/prs.12321","article-title":"Artificial intelligence and machine learning for process safety: points to ponder","volume":"40","author":"Ahmed","year":"2021","journal-title":"Process Safety Progress"},{"issue":"1","key":"2025072820451770400_ref006","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1080\/07421222.2002.11045709","article-title":"An integrated performance model information systems projects","volume":"19","author":"Aladwani","year":"2002","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"2025072820451770400_ref007","first-page":"1","article-title":"A framework for project success","volume":"5","author":"Allen","year":"2014","journal-title":"Journal of Information Technology and Economic Development"},{"issue":"2","key":"2025072820451770400_ref008","doi-asserted-by":"crossref","first-page":"72","DOI":"10.17705\/1jais.00323","article-title":"Work system theory. 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