{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,21]],"date-time":"2026-03-21T19:04:50Z","timestamp":1774119890733,"version":"3.50.1"},"reference-count":37,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2020,4,13]],"date-time":"2020-04-13T00:00:00Z","timestamp":1586736000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BPMJ"],"published-print":{"date-parts":[[2020,4,13]]},"abstract":"Purpose<\/jats:title>Business process management (BPM) and lean management (LM) are both recognized for improving organizational performance through continuous improvement, yet their similarities and differences have been poorly discussed so far. This paper aims to find their main differences and similarities using a systematic method for literature review.<\/jats:p><\/jats:sec>Design\/methodology\/approach<\/jats:title>The paper uses a structured literature review known as SYSMAP (Scientometric and sYStematic yielding MApping Process). The method integrates bibliometrics and content analysis procedures to perform in-depth analysis of the literature at hand.<\/jats:p><\/jats:sec>Findings<\/jats:title>Both methodologies seek continuous improvement with focus on the customer and process standardization, but they are divergent mainly in relation to the flow they intend to improve. The impossibility of implementing both methodologies in an effective way was also observed, mainly due to the differences they present in relation to how to achieve the continuous improvement cycle.<\/jats:p><\/jats:sec>Research limitations\/implications<\/jats:title>As any other literature reviews, the major limitation is to have omitted relevant literature even though all available procedures have been used to avoid this situation.<\/jats:p><\/jats:sec>Practical implications<\/jats:title>This paper offers a novel perspective from the practitioner side. LM may be better used in human-intensive process improvement whereas BPM in technology-intensive ones. Such characteristics open up new opportunities for practitioners aiming at integrating both approaches.<\/jats:p><\/jats:sec>Originality\/value<\/jats:title>This is the first paper that systematically analyses the body of literature of BPM and LM with the means to better understand their similarities and differences.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-09-2019-0368","type":"journal-article","created":{"date-parts":[[2020,4,13]],"date-time":"2020-04-13T05:23:54Z","timestamp":1586755434000},"page":"1807-1831","source":"Crossref","is-referenced-by-count":38,"title":["Similarities and differences between business process management and lean management"],"prefix":"10.1108","volume":"26","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1174-4828","authenticated-orcid":false,"given":"Mauricio","family":"Uriona Maldonado","sequence":"first","affiliation":[]},{"given":"Matheus Eduardo","family":"Leusin","sequence":"additional","affiliation":[]},{"given":"Thiago Carrano de Albuquerque","family":"Bernardes","sequence":"additional","affiliation":[]},{"given":"Caroline Rodrigues","family":"Vaz","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020111716515835300_ref001","doi-asserted-by":"crossref","first-page":"949","DOI":"10.1007\/s00170-008-1772-2","article-title":"Redesigning an assembly line through lean manufacturing tools","volume":"43","year":"2009","journal-title":"The International Journal of Advanced Manufacturing Technology"},{"key":"key2020111716515835300_ref002","doi-asserted-by":"crossref","first-page":"5182","DOI":"10.3390\/su7055182","article-title":"A construction management framework for mass customisation in traditional construction","volume":"7","year":"2015","journal-title":"Sustainability (Switzerland)"},{"key":"key2020111716515835300_ref003","doi-asserted-by":"crossref","first-page":"82","DOI":"10.1016\/j.ppedcard.2018.02.010","article-title":"Measuring and improving comprehensive pediatric cardiac care: learning from continuous quality improvement methods and tools","volume":"48","year":"2018","journal-title":"Progress in Pediatric Cardiology"},{"key":"key2020111716515835300_ref004","first-page":"41","article-title":"Development of an integrated procedure model for optimization of distribution processes within industry","year":"2012"},{"key":"key2020111716515835300_ref005","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1108\/13683041211257411","article-title":"Measuring parameters of lean manufacturing realization","volume":"16","year":"2012","journal-title":"Measuring Business Excellence"},{"key":"key2020111716515835300_ref006","first-page":"354","article-title":"A method for inter-organizational business process management. Automation and Logistics","year":"2007"},{"key":"key2020111716515835300_ref007","doi-asserted-by":"crossref","first-page":"307","DOI":"10.1007\/s00170-013-5407-x","article-title":"Applying lean manufacturing system to improving productivity of airconditioning coil manufacturing","volume":"71","year":"2014","journal-title":"The International Journal of Advanced Manufacturing Technology"},{"key":"key2020111716515835300_ref008","doi-asserted-by":"crossref","first-page":"134","DOI":"10.1016\/j.infsof.2013.08.003","article-title":"An integrated approach based on execution measures for the continuous improvement of business processes realized by services","volume":"56","year":"2014","journal-title":"Information and Software Technology"},{"key":"key2020111716515835300_ref009","first-page":"651","article-title":"Business process management training and certification program: a slovenian-Romanian collaboration experience","year":"2012"},{"key":"key2020111716515835300_ref010","first-page":"399","volume-title":"Fundamentals of Business Process Management","year":"2013"},{"key":"key2020111716515835300_ref011","first-page":"119","article-title":"BPM: survey and methodology","volume":"42","year":"1995","journal-title":"IEEE Transactions on Engineering Management"},{"key":"key2020111716515835300_ref012","first-page":"1","article-title":"The next decade of BPM","volume-title":"International Conference on Business Process Management","year":"2010"},{"key":"key2020111716515835300_ref013","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1590\/S0104-530X2010000100011","article-title":"Estudo do efeito de programas de melhoria cont\u00ednua em vari\u00e1veis do ch\u00e3o de f\u00e1brica na rela\u00e7\u00e3o entre tamanho de lote de produ\u00e7\u00e3o e lead time and 58; lead time relationship study of the effect of continuous improvement programs on lot size","volume":"17","year":"2010","journal-title":"Gest\u00e3o and Produ\u00e7\u00e3o"},{"key":"key2020111716515835300_ref014","article-title":"BPM as continuous improvement in business process","year":"2010"},{"key":"key2020111716515835300_ref015","doi-asserted-by":"crossref","first-page":"634","DOI":"10.1108\/BPMJ-08-2015-0114","article-title":"Process improvement for professionalizing non-profit organizations: BPM approach","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"key":"key2020111716515835300_ref016","first-page":"36","article-title":"Assembly planbook-lean manufacturing: are we really getting it? Continuous improvement is key to long-term success","volume":"49","year":"2006","journal-title":"Assembly-Radnor"},{"key":"key2020111716515835300_ref017","doi-asserted-by":"crossref","first-page":"134","DOI":"10.1021\/ci010401d","article-title":"EndNote 5 for windows","volume":"42","year":"2002","journal-title":"Journal of Chemical Information and Computer Sciences"},{"key":"key2020111716515835300_ref018","first-page":"205","article-title":"Enhancing lean supply chain maturity with business process management","volume":"30","year":"2006","journal-title":"Journal of Information and Organizational Sciences"},{"key":"key2020111716515835300_ref019","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1108\/14637151311294912","article-title":"A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organizations","volume":"19","year":"2013","journal-title":"Business Process Management Journal"},{"key":"key2020111716515835300_ref020","doi-asserted-by":"crossref","first-page":"412","DOI":"10.1108\/BPMJ-03-2013-0035","article-title":"An analysis of BPM lifecycles: from a literature review to a framework proposal","volume":"20","year":"2014","journal-title":"Business Process Management Journal"},{"key":"key2020111716515835300_ref021","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1002\/kpm.1388","article-title":"Business process management\u2014are you ready for the future?","volume":"19","year":"2012","journal-title":"Knowledge and Process Management"},{"key":"key2020111716515835300_ref022","first-page":"227","article-title":"Designing extended overall equipment effectiveness: application in healthcare operations","volume":"13","year":"2018","journal-title":"International Journal of Management Science and Engineering Management"},{"key":"key2020111716515835300_ref023","first-page":"687","article-title":"Integrating the promotion of lean manufacturing and six sigma methodologies in search of productivity and quality in an auto parts manufacturer","volume":"18","year":"2011","journal-title":"Gest\u00e3o and Produ\u00e7\u00e3o"},{"key":"key2020111716515835300_ref024","article-title":"Opportunities for driving continuous improvement through tqm, lean and six sigma within business process management","year":"2012"},{"key":"key2020111716515835300_ref025","doi-asserted-by":"crossref","first-page":"798","DOI":"10.1108\/JMTM-12-2017-0277","article-title":"Knowledge building about performance evaluation in lean production","volume":"30","year":"2019","journal-title":"Journal of Manufacturing Technology Management"},{"issue":"8","key":"key2020111716515835300_ref026","first-page":"7","article-title":"Change management for lean production system: state of the art and research directions","volume":"34","year":"2013","journal-title":"Espacios"},{"key":"key2020111716515835300_ref027","doi-asserted-by":"crossref","first-page":"1879","DOI":"10.1007\/s00170-015-6791-1","article-title":"The impact of contextual variables on learning organization in firms that are implementing lean: a study in Southern Brazil","volume":"78","year":"2015","journal-title":"The International Journal of Advanced Manufacturing Technology"},{"key":"key2020111716515835300_ref028","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1016\/j.ijinfomgt.2009.07.003","article-title":"The critical success factors of business process management","volume":"30","year":"2010","journal-title":"International Journal of Information Management"},{"key":"key2020111716515835300_ref029","first-page":"19","article-title":"Management and process automation in a water and sanitation company based on BPM","volume":"36","year":"2015","journal-title":"Revista Espacios"},{"key":"key2020111716515835300_ref030","first-page":"1","article-title":"Management and process automation in a water and sanitation company based on BPM","volume":"36","year":"2015","journal-title":"Espacios"},{"key":"key2020111716515835300_ref031","doi-asserted-by":"crossref","first-page":"1312","DOI":"10.1080\/14783363.2016.1254543","article-title":"Exploring the impact of higher management's leadership styles on lean management","volume":"29","year":"2018","journal-title":"Total Quality Management and Business Excellence"},{"key":"key2020111716515835300_ref032","article-title":"The moderating effect of management behavior for lean and process improvement","volume":"11","year":"2018","journal-title":"Operations Management Research"},{"key":"key2020111716515835300_ref033","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1016\/j.emj.2016.05.001","article-title":"Values and behaviors of effective lean managers: mixed-methods exploratory research","volume":"35","year":"2017","journal-title":"European Management Journal"},{"key":"key2020111716515835300_ref034","doi-asserted-by":"crossref","first-page":"523","DOI":"10.1007\/s11192-009-0146-3","article-title":"Software survey: VOS viewer, a computer program for bibliometric mapping","volume":"84","year":"2010","journal-title":"Scientometrics"},{"key":"key2020111716515835300_ref035","unstructured":"Vaz, C.R. and Uriona, M. (2017), \u201cRevis\u00e3o de literatura estruturada: proposta do modelo SYSMAP (scientometric and systematic yielding, mapping process)\u201d, in Vaz, C.R. and Uriona Maldonado, M. (Eds), Aplica\u00e7\u00f5es de Bibliometria e An\u00e1lise de Conte\u00fado em casos da Engenharia de Produ\u00e7\u00e3o, UFSC, Florianopolis, Brazil."},{"key":"key2020111716515835300_ref036","article-title":"The evolution of sustainability transitions: a scientometric analysis","year":"2018"},{"key":"key2020111716515835300_ref037","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1504\/IJSOM.2010.032916","article-title":"Insights and learnings from lean manufacturing implementation practices","volume":"6","year":"2010","journal-title":"International Journal of Services and Operations Management"}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-09-2019-0368\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-09-2019-0368\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:16:02Z","timestamp":1753398962000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/26\/7\/1807-1831\/444657"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,4,13]]},"references-count":37,"journal-issue":{"issue":"7","published-print":{"date-parts":[[2020,4,13]]}},"alternative-id":["10.1108\/BPMJ-09-2019-0368"],"URL":"https:\/\/doi.org\/10.1108\/bpmj-09-2019-0368","relation":{},"ISSN":["1463-7154"],"issn-type":[{"value":"1463-7154","type":"print"}],"subject":[],"published":{"date-parts":[[2020,4,13]]}}}