{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T06:47:10Z","timestamp":1782888430868,"version":"3.54.5"},"reference-count":51,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2023,2,28]],"date-time":"2023-02-28T00:00:00Z","timestamp":1677542400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BPMJ"],"published-print":{"date-parts":[[2023,5,9]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Generally, the use of cloud-based services has proliferated all around the world. This tendency increased dramatically during the coronavirus disease 2019 (COVID-19) pandemic when many people were obliged to conduct business remotely. This research study aims to investigate the intentions to adopt (IA) cloud-based enterprise resource planning (ERP) systems in Jordan, as this sort of research is scarce in developing countries. Specifically, this research study combined the model of Diffusion of Innovation (DOI) and the Technology-Organization-Environment (TOE) framework, in addition to looking at COVID-19 as a moderating variable.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Data were collected from 60 participants working in Jordanian companies that currently use, or have the intention to use, cloud-based ERP systems. An online questionnaire was developed and used to collect responses. The study hypotheses were examined statistically using simple regression analysis and hierarchical multiple regression.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The study results clearly indicate that complexity, observability, employee information technology (IT) skills, organizational culture (OC) and top management support significantly affect the intention to adopt cloud-based ERP systems. In contrast, relative advantage (RA), compatibility, trialability, regulatory environment and competitive pressure had no significant effect on adoption intention. Interestingly, the advent of COVID-19 increased the intention to adopt cloud-based ERP systems.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The study's findings will provide theoretical and practical suggestions for the effective adoption of cloud ERP in Jordan, as well as aiding other developing nations in comparable situations in implementing cloud-based ERP systems.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The study enriches the knowledge and further examines the underlying reasons for adopting cloud-based ERP systems in a developing country.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-09-2022-0462","type":"journal-article","created":{"date-parts":[[2023,2,24]],"date-time":"2023-02-24T04:50:03Z","timestamp":1677214203000},"page":"653-670","source":"Crossref","is-referenced-by-count":19,"title":["Investigating the factors affecting the intention to adopt cloud-based ERP systems during the COVID-19 era: evidence from Jordan"],"prefix":"10.1108","volume":"29","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7099-9994","authenticated-orcid":false,"given":"Fadi","family":"Qutaishat","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3367-7408","authenticated-orcid":false,"given":"Ahmad","family":"Abushakra","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1398-688X","authenticated-orcid":false,"given":"Luay","family":"Anaya","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5770-6579","authenticated-orcid":false,"given":"Mohammad","family":"Al-Omari","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2023,2,28]]},"reference":[{"issue":"16","key":"key2023050606272711700_ref001","doi-asserted-by":"crossref","first-page":"6426","DOI":"10.3390\/su12166426","article-title":"Factors affecting intention to adopt cloud-based ERP from a comprehensive approach","volume":"12","year":"2020","journal-title":"Sustainability"},{"key":"key2023050606272711700_ref002","doi-asserted-by":"crossref","first-page":"100407","DOI":"10.1016\/j.iot.2021.100407","article-title":"A systematic review of organizational factors impacting cloud-based technology adoption using Technology-organization-environment framework","volume":"15","year":"2021","journal-title":"Internet of Things"},{"issue":"5","key":"key2023050606272711700_ref003","first-page":"887","article-title":"Towards better understanding of determinants logistical factors in SMEs for cloud ERP adoption in developing economies","volume":"25","year":"2018","journal-title":"Business Process Management Journal"},{"issue":"1","key":"key2023050606272711700_ref004","doi-asserted-by":"crossref","first-page":"150","DOI":"10.1177\/0266666917735677","article-title":"Factors affecting cloud ERP adoption in Saudi Arabia: an\u00a0empirical study","volume":"35","year":"2019","journal-title":"Information Development"},{"key":"key2023050606272711700_ref005","article-title":"The determinants of cloud computing adoption in Saudi Arabia","year":"2015"},{"key":"key2023050606272711700_ref006","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1016\/j.ijin.2021.08.001","article-title":"The role of cloud computing technology: a savior to fight the lockdown in COVID 19 crisis, the benefits, characteristics and applications","volume":"2","year":"2021","journal-title":"International Journal of Intelligent Networks"},{"issue":"3","key":"key2023050606272711700_ref007","doi-asserted-by":"crossref","first-page":"100213","DOI":"10.1016\/j.jik.2022.100213","article-title":"Evaluating organizational level IT innovation adoption factors among global firms","volume":"7","year":"2022","journal-title":"Journal of Innovation and Knowledge"},{"issue":"1","key":"key2023050606272711700_ref008","first-page":"490","article-title":"The role of top manager behaviours on adoption of cloud computing for small and medium enterprises","volume":"8","year":"2014","journal-title":"Australian Journal of Basic and Applied Sciences (AJBAS)"},{"key":"key2023050606272711700_ref009","volume-title":"Cloud Computing in the Large Scale Organisation: Potential Benefits and Overcoming Barriers to Deployment","year":"2013"},{"issue":"3","key":"key2023050606272711700_ref010","doi-asserted-by":"crossref","first-page":"600","DOI":"10.1108\/JEIM-06-2019-0148","article-title":"What drives organizations to switch to cloud ERP systems? 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