{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T15:35:10Z","timestamp":1773848110477,"version":"3.50.1"},"reference-count":53,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2016,4,4]],"date-time":"2016-04-04T00:00:00Z","timestamp":1459728000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,4,4]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 We still know very little about how the Internet of Things (IoT) is changing the way of interpreting the business process management inside and outside firms and this topic is progressively becoming increasingly hot in the leading managerial literature (Al-Mashari and Zairi, 2000). Furthermore, management scholars are aiming at investigating the impact and the role of the IoT on the business process management in terms of promotion of knowledge flow, innovation and competitiveness. Likewise, management researchers aim at understanding how the IoT fosters innovation within organizations and which implications this phenomenon may have on the business process management and competitiveness of firms (Al-Mashari and Zairi, 1999). The purpose of this paper is to offer a literature review on the topic, by considering the technological revitalization through the IoT as a key driver for the business process management of the industrial firm. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 The present paper offers a literature review of the most relevant contributions on IoT and business process management. It presents a qualitative approach to the discussion of the technological revitalization concept within industrial firms using IoT technologies. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 The rising number of technical contributions using IoT shows that technologies are evolving and there is a learning and application process supported by standardization efforts. Easy installation, standardization, stoutness, configuration and servicing are essential to keep IoT systems operational and hence offering value for the business process management within every industry. From a business process management point of view, value creation from the IoT application to technological revitalizations is pivotal and will affect the use of IoT technologies in the industry, on a progressively higher scale, in the coming years. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 There are still few contributions in the managerial literature that show the implications of the IoT on business process management of industrial firms and, particularly, on technological revitalization. The paper offers a literature review on the topic, at the same presenting some reflections on the application of the IoT to technological revitalizations, within industrial contexts.<\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/bpmj-12-2015-0173","type":"journal-article","created":{"date-parts":[[2016,3,23]],"date-time":"2016-03-23T05:08:14Z","timestamp":1458709694000},"page":"263-270","source":"Crossref","is-referenced-by-count":104,"title":["Discovering the Internet of Things (IoT) within the business process management"],"prefix":"10.1108","volume":"22","author":[{"given":"Manlio","family":"Del Giudice","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022021710380932800_b1","unstructured":"Abi Research\n                (2013), \u201cMore than 30 billion devices will wirelessly connect to the internet of everything in 2020\u201d, available at: www.abiresearch.com\/press\/more-than-30-billion-devices-will-wirelessly-conne (accessed December 8, 2015)."},{"key":"key2022021710380932800_b2","doi-asserted-by":"crossref","unstructured":"Al-Mashari, M.\n                and \n                  Zairi, M.\n                (1999), \u201cBPR implementation process: an analysis of key success and failure factors\u201d, \n                  Business Process Management Journal\n               , Vol. 5 No. 1, pp. 87-112.","DOI":"10.1108\/14637159910249108"},{"key":"key2022021710380932800_b3","doi-asserted-by":"crossref","unstructured":"Al-Mashari, M.\n                and \n                  Zairi, M.\n                (2000), \u201cRevisiting BPR: a holistic review of practice and development\u201d, \n                  Business Process Management Journal\n               , Vol. 6 No. 1, pp. 10-42.","DOI":"10.1108\/14637150010283045"},{"key":"key2022021710380932800_b5","doi-asserted-by":"crossref","unstructured":"Al-Mashari, M.\n               , \n                  Al-Mudimigh, A.\n                and \n                  Zairi, M.\n                (2003), \u201cEnterprise resource planning: a taxonomy of critical factors\u201d, \n                  European Journal of Operational Research\n               , Vol. 146 No. 2, pp. 352-364.","DOI":"10.1016\/S0377-2217(02)00554-4"},{"key":"key2022021710380932800_b4","doi-asserted-by":"crossref","unstructured":"Al-Mashari, M.\n               , \n                  Irani, Z.\n                and \n                  Zairi, M.\n                (2001), \u201cBusiness process reengineering: a survey of international experience\u201d, \n                  Business Process Management Journal\n               , Vol. 7 No. 5, pp. 437-455.","DOI":"10.1108\/14637150110406812"},{"key":"key2022021710380932800_b6","unstructured":"Ali, A.H.\n               , \n                  Abouhogail, R.A.\n               , \n                  Tarrad, I.F.\n                and \n                  Youssef, M.I.\n                (2014), \u201cAssessment and comparison of commonly used wireless technologies from mobile payment systems perspective\u201d, \n                  International Journal of Software Engineering and its Applications\n               , Vol. 8 No. 2, pp. 255-266."},{"key":"key2022021710380932800_b8","doi-asserted-by":"crossref","unstructured":"Atzori, L.\n               , \n                  Iera, A.\n                and \n                  Morabito, G.\n                (2010), \u201cThe Internet of things: a survey\u201d, \n                  Computer Networks\n               , Vol. 54 No. 15, pp. 2787-2805.","DOI":"10.1016\/j.comnet.2010.05.010"},{"key":"key2022021710380932800_b7","doi-asserted-by":"crossref","unstructured":"Atzori, L.\n               , \n                  Iera, A.\n               , \n                  Morabito, G.\n                and \n                  Nitti, M.\n                (2012), \u201cThe Social Internet of Things (SIoT) \u2013 when social networks meet the Internet of Things: concept, architecture and network characterization\u201d, \n                  Computer Networks\n               , Vol. 56 No. 16, pp. 3594-3608.","DOI":"10.1016\/j.comnet.2012.07.010"},{"key":"key2022021710380932800_b9","doi-asserted-by":"crossref","unstructured":"Berman, S.J.\n                and \n                  Kesterson-Townes, L.\n                (2012), \u201cConnecting with the digital customer of the future\u201d, \n                  Strategy & Leadership\n               , Vol. 40 No. 6, pp. 29-35.","DOI":"10.1108\/10878571211278868"},{"key":"key2022021710380932800_b10","doi-asserted-by":"crossref","unstructured":"Campanella, F.\n               , \n                  Della Peruta, M.R.\n                and \n                  Del Giudice, M.\n                (2013), \u201cThe role of sociocultural background on the characteristics and the financing of youth entrepreneurship. An exploratory study of university graduates in Italy\u201d, \n                  Journal of the Knowledge Economy\n               , Vol. 4 No. 3, pp. 244-259.","DOI":"10.1007\/s13132-013-0157-4"},{"key":"key2022021710380932800_b11","doi-asserted-by":"crossref","unstructured":"Cooper, A.C.\n                and \n                  Smith, C.G.\n                (1992), \u201cHow established firms respond to threatening technologies\u201d, \n                  Academy of Management Executive\n               , Vol. 6 No. 2, pp. 56-69.","DOI":"10.5465\/ame.1992.4274396"},{"key":"key2022021710380932800_b12","doi-asserted-by":"crossref","unstructured":"Curtin, J.\n               , \n                  Kauffman, R.J.\n                and \n                  Riggins, F.J.\n                (2007), \u201cMaking the \u2018MOST\u2019 out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID\u201d, \n                  Information Technology Management\n               , Vol. 8 No. 2, pp. 87-110.","DOI":"10.1007\/s10799-007-0010-1"},{"key":"key2022021710380932800_b13","unstructured":"Day, G.\n                (1999), \n                  Market-Driven Strategy\n               , The Free Press, New York, NY."},{"key":"key2022021710380932800_b16","doi-asserted-by":"crossref","unstructured":"Del Giudice, M.\n                and \n                  Maggioni, V.\n                (2014), \u201cManagerial practices and operative directions of knowledge management within inter-firm networks: a global view\u201d, \n                  Journal of Knowledge Management\n               , Vol. 18 No. 5, pp. 841-846.","DOI":"10.1108\/JKM-06-2014-0264"},{"key":"key2022021710380932800_b14","doi-asserted-by":"crossref","unstructured":"Del Giudice, M.\n                and \n                  Straub, D.\n                (2011), \u201cIT and entrepreneurism: an on-again, off-again love affair or a marriage?\u201d, \n                  MIS Quarterly\n               , Vol. 35 No. 4, pp. 3-8.","DOI":"10.2307\/41409961"},{"key":"key2022021710380932800_b15","doi-asserted-by":"crossref","unstructured":"Del Giudice, M.\n               , \n                  Carayannis, E.G.\n                and \n                  Della Peruta, M.R.\n                (2012), \u201cCulture and cooperative strategies: knowledge management perspectives\u201d, \n                  Cross-Cultural Knowledge Management\n               , Springer, New York, NY, pp. 49-62.","DOI":"10.1007\/978-1-4614-2089-7_5"},{"key":"key2022021710380932800_b17","unstructured":"Fleisch, E.\n                (2010), \u201cWhat is the Internet of Things? 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