{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,17]],"date-time":"2026-03-17T22:42:13Z","timestamp":1773787333226,"version":"3.50.1"},"reference-count":96,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2021,7,26]],"date-time":"2021-07-26T00:00:00Z","timestamp":1627257600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BPMJ"],"published-print":{"date-parts":[[2021,8,10]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study aims to explore the impact of digital transformation on firm performance with the help of smart technologies.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study used a valid and well-structured survey to collect data from 460 respondents from 150 Small and medium-sized enterprises (SMEs) in Saudi Arabia. In order to analyze this data, SmartPLS software was used.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The empirical results of this study found that the digital transformation has no significant direct impact on firm performance. Therefore, in this situation, smart technologies play an important role in developing the link between digital transformation and firm performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study contributes to the digital supply chain from SMEs' perspective by investigating the mediating role of smart technologies between digital transformation and firm performance.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-12-2020-0573","type":"journal-article","created":{"date-parts":[[2021,7,24]],"date-time":"2021-07-24T09:50:26Z","timestamp":1627120226000},"page":"1353-1372","source":"Crossref","is-referenced-by-count":114,"title":["Smart supply chain and firm performance: the role of digital technologies"],"prefix":"10.1108","volume":"27","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1864-1880","authenticated-orcid":false,"given":"Abdullah Fahad","family":"AlMulhim","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,7,26]]},"reference":[{"issue":"6","key":"key2021080905090831900_ref001","first-page":"1","article-title":"Building Information Modelling (BIM) adoption and implementation enablers in AEC firms: a systematic literature review","volume":"16","year":"2020","journal-title":"Architectural Engineering and Design Management"},{"key":"key2021080905090831900_ref002","volume-title":"Business Models: A Strategic Management Approach","year":"2004"},{"issue":"3","key":"key2021080905090831900_ref003","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1080\/16258312.2020.1816361","article-title":"Digital supply chain: challenges and future directions","volume":"21","year":"2020","journal-title":"Supply Chain Forum: An International Journal"},{"key":"key2021080905090831900_ref004","doi-asserted-by":"crossref","unstructured":"Agrawal, P. and Narain, R. (2018), \u201cDigital supply chain management: an overview\u201d, IOP Conference Series: Materials Science and Engineering, IOP Science, Bristol, Vol. 455 No. 1, 012074, doi: 10.1088\/1757-899X\/455\/1\/012074.","DOI":"10.1088\/1757-899X\/455\/1\/012074"},{"issue":"4","key":"key2021080905090831900_ref005","doi-asserted-by":"crossref","first-page":"217","DOI":"10.1108\/20425961211276606","article-title":"Micro, small and medium\u2010sized enterprises development in the Kingdom of Saudi Arabia","volume":"8","year":"2012","journal-title":"World Journal of Entrepreneurship, Management and Sustainable Development"},{"key":"key2021080905090831900_ref006","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1016\/j.ijpe.2016.08.018","article-title":"How to improve firm performance using big data analytics capability and business strategy alignment?","volume":"182","year":"2016","journal-title":"International Journal of Production Economics"},{"key":"key2021080905090831900_ref007","article-title":"Assessment of organizational digital transformation in Saudi Arabia","year":"2019"},{"issue":"1","key":"key2021080905090831900_ref008","doi-asserted-by":"crossref","first-page":"150","DOI":"10.1108\/BPMJ-05-2018-0133","article-title":"Does supply chain finance improve SMEs performance? The moderating role of trade digitization","volume":"26","year":"2018","journal-title":"Business Process Management Journal"},{"issue":"10","key":"key2021080905090831900_ref009","first-page":"2211","article-title":"The effect of tacit knowledge and organizational learning on financial performance in the service industry","volume":"10","year":"2020","journal-title":"Management Science Letters"},{"issue":"9","key":"key2021080905090831900_ref010","doi-asserted-by":"crossref","first-page":"549","DOI":"10.13106\/jafeb.2020.vol7.no9.549","article-title":"Linking knowledge sharing to innovative work behavior: the role of psychological empowerment","volume":"7","year":"2020","journal-title":"The Journal of Asian Finance, Economics and Business (JAFEB)"},{"issue":"3","key":"key2021080905090831900_ref011","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1108\/IJIS-09-2020-0130","article-title":"The role of internal and external sources of knowledge on frugal innovation: moderating role of innovation capabilities","volume":"13","year":"2021","journal-title":"International Journal of Innovation Science"},{"issue":"3","key":"key2021080905090831900_ref012","first-page":"41","article-title":"Creating value through business model innovation","volume":"53","year":"2012","journal-title":"MIT Sloan Management Review"},{"issue":"6","key":"key2021080905090831900_ref013","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1016\/j.lrp.2013.08.023","article-title":"Business models and technological innovation","volume":"46","year":"2013","journal-title":"Long Range Planning"},{"issue":"4","key":"key2021080905090831900_ref014","doi-asserted-by":"crossref","first-page":"189","DOI":"10.3390\/joitmc6040189","article-title":"Algorithmic foundations of economic and mathematical modeling of network logistics processes","volume":"6","year":"2020","journal-title":"Journal of Open Innovation: Technology, Market, and Complexity"},{"issue":"1","key":"key2021080905090831900_ref015","first-page":"1","article-title":"Developing the physical distribution digital twin model within the trade network","volume":"20","year":"2021","journal-title":"Academy of Strategic Management Journal"},{"issue":"2","key":"key2021080905090831900_ref016","first-page":"1","article-title":"The place and role of digital twin in supply chain management","volume":"20","year":"2021","journal-title":"Academy of Strategic Management Journal"},{"issue":"4","key":"key2021080905090831900_ref017","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1177\/0008125620920349","article-title":"Strategies for digitalization in manufacturing firms","volume":"62","year":"2020","journal-title":"California Management Review"},{"issue":"2","key":"key2021080905090831900_ref018","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1111\/j.1467-6486.2011.01030.x","article-title":"The effects of culture and structure on strategic flexibility during business model innovation","volume":"49","year":"2012","journal-title":"Journal of Management Studies"},{"issue":"15-16","key":"key2021080905090831900_ref019","doi-asserted-by":"crossref","first-page":"1401","DOI":"10.1080\/0267257X.2019.1687571","article-title":"Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications","volume":"35","year":"2019","journal-title":"Journal of Marketing Management"},{"key":"key2021080905090831900_ref020","volume-title":"Wired for Innovation: How Information Technology is Reshaping the Economy","year":"2010"},{"issue":"4","key":"key2021080905090831900_ref021","doi-asserted-by":"crossref","first-page":"1199","DOI":"10.3390\/ijerph17041199","article-title":"Environmental orientation, green supply chain management, and firm performance: empirical evidence from Chinese small and medium-sized enterprises","volume":"17","year":"2020","journal-title":"International Journal of Environmental Research and Public Health"},{"key":"key2021080905090831900_ref022","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1016\/j.compind.2018.02.010","article-title":"Digital Supply Chain: literature review and a proposed framework for future research","volume":"97","year":"2018","journal-title":"Computers in Industry"},{"issue":"2","key":"key2021080905090831900_ref023","first-page":"373","article-title":"The impact of strategic human resource management on organizational performance","volume":"17","year":"2014","journal-title":"Economia. Seria Management"},{"key":"key2021080905090831900_ref024","doi-asserted-by":"crossref","first-page":"102510","DOI":"10.1016\/j.ijhm.2020.102510","article-title":"Sustainability implementation in restaurants: a comprehensive model of drivers, barriers, and competitiveness-mediated effects on firm performance","volume":"87","year":"2020","journal-title":"International Journal of Hospitality Management"},{"issue":"7","key":"key2021080905090831900_ref025","doi-asserted-by":"crossref","first-page":"1212","DOI":"10.1287\/mnsc.1110.1353","article-title":"Mixed source","volume":"57","year":"2011","journal-title":"Management Science"},{"issue":"2-3","key":"key2021080905090831900_ref026","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1016\/j.lrp.2010.01.004","article-title":"From strategy to business models and onto tactics","volume":"43","year":"2010","journal-title":"Long Range Planning"},{"issue":"4","key":"key2021080905090831900_ref027","doi-asserted-by":"crossref","first-page":"464","DOI":"10.1002\/smj.2022","article-title":"Business model innovation and competitive imitation: the case of sponsor-based business models","volume":"34","year":"2013","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2021080905090831900_ref028","doi-asserted-by":"crossref","first-page":"1734","DOI":"10.1002\/bse.2466","article-title":"Designing business models in circular economy: a systematic literature review and research agenda","volume":"29","year":"2020","journal-title":"Business Strategy and the Environment"},{"issue":"2","key":"key2021080905090831900_ref029","doi-asserted-by":"crossref","first-page":"316","DOI":"10.1080\/02681102.2019.1573717","article-title":"Impact of information technology innovation on firm performance in Kenya","volume":"26","year":"2020","journal-title":"Information Technology for Development"},{"issue":"1","key":"key2021080905090831900_ref030","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1108\/IntR-12-2013-0265","article-title":"Effect of digital transformation on organizational performance of SMEs","volume":"26","year":"2016","journal-title":"Internet Research"},{"issue":"6","key":"key2021080905090831900_ref031","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1108\/10878570710833714","article-title":"Business model innovation: it's not just about technology anymore","volume":"35","year":"2007","journal-title":"Strategy and Leadership"},{"issue":"2-3","key":"key2021080905090831900_ref032","doi-asserted-by":"crossref","first-page":"354","DOI":"10.1016\/j.lrp.2009.07.010","article-title":"Business model innovation: opportunities and barriers","volume":"43","year":"2010","journal-title":"Long Range Planning"},{"issue":"2","key":"key2021080905090831900_ref033","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1287\/isre.14.2.189.16018","article-title":"A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and an electronic-mail emotion\/adoption study","volume":"14","year":"2003","journal-title":"Information Systems Research"},{"issue":"1","key":"key2021080905090831900_ref034","first-page":"31","article-title":"The hard truth about business model innovation","volume":"58","year":"2016","journal-title":"MIT Sloan Management Review"},{"issue":"3","key":"key2021080905090831900_ref035","doi-asserted-by":"crossref","first-page":"277","DOI":"10.1016\/j.ijinfomgt.2015.01.002","article-title":"Co-creating e-service innovations: theory, practice, and impact on firm performance","volume":"35","year":"2015","journal-title":"International Journal of Information Management"},{"issue":"2","key":"key2021080905090831900_ref036","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1016\/j.bushor.2018.11.005","article-title":"The digitalization triumvirate: how incumbents survive","volume":"62","year":"2019","journal-title":"Business Horizons"},{"key":"key2021080905090831900_ref037","doi-asserted-by":"crossref","unstructured":"Danks, N. and Ray, S. (2018), \u201cPredictions from partial least squares models\u201d, in Ali, F., Rasoolimanesh, S. and Cobanoglu, C. (Eds), Applying Partial Least Squares in Tourism and Hospitality Research, Emerald Publishing, Bingley, pp. 35-52, doi: 10.1108\/978-1-78756-699-620181003.","DOI":"10.1108\/978-1-78756-699-620181003"},{"issue":"1","key":"key2021080905090831900_ref038","first-page":"24","article-title":"How artificial intelligence will change the future of marketing","volume":"48","year":"2019","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2-3","key":"key2021080905090831900_ref039","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1016\/j.lrp.2010.02.004","article-title":"Business model evolution: in search of dynamic consistency","volume":"43","year":"2010","journal-title":"Long Range Planning"},{"issue":"2","key":"key2021080905090831900_ref040","doi-asserted-by":"crossref","first-page":"321","DOI":"10.1007\/s10997-015-9338-9","article-title":"Boundaries of the business model within business groups","volume":"20","year":"2016","journal-title":"Journal of Management and Governance"},{"issue":"2","key":"key2021080905090831900_ref041","first-page":"192","article-title":"Economic growth of Saudi Arabia between present and future according to 2030 vision","volume":"14","year":"2018","journal-title":"Asian Social Science"},{"key":"key2021080905090831900_ref042","volume-title":"A Primer for Soft Modeling","year":"1992"},{"issue":"1","key":"key2021080905090831900_ref043","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"key":"key2021080905090831900_ref044","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1016\/j.ijpe.2019.01.004","article-title":"Industry 4.0 technologies: implementation patterns in manufacturing companies","volume":"210","year":"2019","journal-title":"International Journal of Production Economics"},{"issue":"2-3","key":"key2021080905090831900_ref045","doi-asserted-by":"crossref","first-page":"262","DOI":"10.1016\/j.lrp.2009.07.009","article-title":"Business-model innovation: general purpose technologies and their implications for industry structure","volume":"43","year":"2010","journal-title":"Long Range Planning"},{"issue":"5","key":"key2021080905090831900_ref046","first-page":"887","article-title":"Digital supply chain model in industry 4.0","volume":"31","year":"2020","journal-title":"Journal of Manufacturing Technology Management"},{"key":"key2021080905090831900_ref047","doi-asserted-by":"crossref","first-page":"262","DOI":"10.1016\/j.promfg.2017.02.033","article-title":"The Cambridge business model innovation process","volume":"8","year":"2017","journal-title":"Procedia Manufacturing"},{"issue":"6","key":"key2021080905090831900_ref048","doi-asserted-by":"crossref","first-page":"810","DOI":"10.1111\/puar.13104","article-title":"Does strategic planning improve organizational performance? A meta\u2010analysis","volume":"79","year":"2019","journal-title":"Public Administration Review"},{"issue":"1","key":"key2021080905090831900_ref049","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1177\/0273475318755838","article-title":"The evolution and future of retailing and retailing education","volume":"40","year":"2018","journal-title":"Journal of Marketing Education"},{"issue":"7","key":"key2021080905090831900_ref050","doi-asserted-by":"crossref","first-page":"694","DOI":"10.1108\/IJRDM-09-2015-0140","article-title":"The digitalization of retailing: an exploratory framework","volume":"44","year":"2016","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021080905090831900_ref051","volume-title":"A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)","year":"2016"},{"key":"key2021080905090831900_ref052","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1016\/j.jbusres.2019.11.069","article-title":"Assessing measurement model quality in PLS-SEM using confirmatory composite analysis","volume":"109","year":"2020","journal-title":"Journal of Business Research"},{"issue":"6","key":"key2021080905090831900_ref053","doi-asserted-by":"crossref","first-page":"707","DOI":"10.1016\/j.bushor.2019.07.006","article-title":"Tortoise, not the hare: digital transformation of supply chain business processes","volume":"62","year":"2019","journal-title":"Business Horizons"},{"issue":"4","key":"key2021080905090831900_ref054","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1002\/joe.21859","article-title":"Knowledge exchange partnership leads to digital transformation at Hydro\u2010X Water Treatment, Ltd","volume":"37","year":"2018","journal-title":"Global Business and Organizational Excellence"},{"issue":"4","key":"key2021080905090831900_ref055","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1108\/IJSMS-08-04-2007-B005","article-title":"Investigating the moderating role of fit on sports sponsoring and brand equity: a structural model","volume":"8","year":"2007","journal-title":"\u200f International Journal of Sports Marketing and Sponsorship"},{"key":"key2021080905090831900_ref056","doi-asserted-by":"crossref","unstructured":"Henseler, J., Ringle, C. and Sinkovics, R. (2009), \u201cThe use of partial least squares path modeling in international marketing\u201d, in Sinkovics, R.R. and Ghauri, P.N. (Eds), New Challenges to International Marketing (Advances in International Marketing, Volume 20), Emerald, Bingley, pp. 277-319, doi: 10.1108\/S1474-7979(2009)0000020014.","DOI":"10.1108\/S1474-7979(2009)0000020014"},{"issue":"2","key":"key2021080905090831900_ref057","doi-asserted-by":"crossref","first-page":"357","DOI":"10.25300\/MISQ\/2013\/37.2.02","article-title":"The ambivalent ontology of digital artifacts","volume":"37","year":"2013","journal-title":"Mis Quarterly"},{"key":"key2021080905090831900_ref058","volume-title":"Principles and Practice of Structural Equation Modeling","year":"2005","edition":"2nd ed."},{"issue":"4","key":"key2021080905090831900_ref059","first-page":"1800","article-title":"Digital transformation of business processes of an enterprise","volume":"9","year":"2020","journal-title":"TEM Journal"},{"issue":"4","key":"key2021080905090831900_ref060","doi-asserted-by":"crossref","first-page":"574","DOI":"10.1111\/j.1467-8535.2006.00638.x","article-title":"Online data collection in academic research: advantages and limitations","volume":"38","year":"2007","journal-title":"British Journal of Educational Technology"},{"issue":"12","key":"key2021080905090831900_ref061","doi-asserted-by":"crossref","first-page":"1601","DOI":"10.1177\/0170840620970728","article-title":"Behavioral visibility: a new paradigm for organization studies in the age of digitization, digitalization, and datafication","volume":"41","year":"2020","journal-title":"Organization Studies"},{"key":"key2021080905090831900_ref062","article-title":"The digital transformation of business models in the creative industries: a holistic framework and emerging trends","volume":"92-93","year":"2020","journal-title":"Technovation"},{"key":"key2021080905090831900_ref063","article-title":"Digital technologies and firm performance: the role of digital organizational culture","volume":"154","year":"2020","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2021080905090831900_ref064","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1108\/14601061011060148","article-title":"The link between non\u2010technological innovations and technological innovation","volume":"13","year":"2010","journal-title":"European Journal of Innovation Management"},{"issue":"6","key":"key2021080905090831900_ref065","doi-asserted-by":"crossref","first-page":"5056","DOI":"10.48084\/etasr.3201","article-title":"The impact of digital transformation on business performance","volume":"9","year":"2019","journal-title":"Engineering, Technology and Applied Science Research"},{"key":"key2021080905090831900_ref066","first-page":"1","article-title":"Managing the digital supply chain: the role of smart technologies","volume":"96-97","year":"2020","journal-title":"Technovation"},{"issue":"3","key":"key2021080905090831900_ref067","doi-asserted-by":"crossref","first-page":"358","DOI":"10.1108\/JEIM-08-2017-0114","article-title":"Supply chain collaboration and firm's performance: the critical role of information sharing and trust","volume":"31","year":"2018","journal-title":"Journal of Enterprise Information Management"},{"key":"key2021080905090831900_ref068","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1016\/j.future.2018.12.003","article-title":"Essence of digital transformation\u2014manifestations at large financial institutions from North America","volume":"95","year":"2019","journal-title":"Future Generation Computer Systems"},{"issue":"2","key":"key2021080905090831900_ref069","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1108\/NEJE-06-2019-0030","article-title":"Business model innovation: a review and research agenda","volume":"22","year":"2019","journal-title":"New England Journal of Entrepreneurship"},{"issue":"1","key":"key2021080905090831900_ref070","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1186\/s40497-019-0155-5","article-title":"The mediating role of organizational capabilities between organizational performance and its determinants","volume":"9","year":"2019","journal-title":"Journal of Global Entrepreneurship Research"},{"issue":"3","key":"key2021080905090831900_ref071","doi-asserted-by":"crossref","first-page":"718","DOI":"10.1177\/0149206308330560","article-title":"Measuring organizational performance: towards methodological best practice","volume":"35","year":"2009","journal-title":"Journal of Management"},{"issue":"10","key":"key2021080905090831900_ref072","doi-asserted-by":"crossref","first-page":"826","DOI":"10.1108\/09600030911011432","article-title":"The moderating role of barriers on the relationship between drivers to supply chain integration and firm performance","volume":"39","year":"2009","journal-title":"International Journal of Physical Distribution and Logistics Management"},{"key":"key2021080905090831900_ref073","doi-asserted-by":"crossref","first-page":"329","DOI":"10.1038\/s41562-019-0806-0","article-title":"Quantify uncertainty in behavioral research","volume":"4","year":"2020","journal-title":"Nature Human Behavior"},{"key":"key2021080905090831900_ref074","first-page":"119","article-title":"Circular economy indicators for organizations considering sustainability and business models: plastic, textile and electro-electronic cases","volume":"247","year":"2020","journal-title":"Journal of Cleaner Production"},{"issue":"15-16","key":"key2021080905090831900_ref075","doi-asserted-by":"crossref","first-page":"1480","DOI":"10.1080\/0267257X.2019.1680569","article-title":"The rise of smart consumers: role of smart services cape and smart consumer experience co-creation","volume":"35","year":"2019","journal-title":"Journal of Marketing Management"},{"key":"key2021080905090831900_ref076","volume-title":"Research Methods for Business Students","year":"2003"},{"key":"key2021080905090831900_ref077","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1016\/j.jvb.2017.02.004","article-title":"Organizational climate for innovation and organizational performance: the mediating effect of innovative work behavior","volume":"100","year":"2017","journal-title":"Journal of Vocational Behavior"},{"issue":"1","key":"key2021080905090831900_ref078","doi-asserted-by":"crossref","first-page":"59","DOI":"10.3390\/joitmc7010059","article-title":"Modeling a logistics hub using the digital footprint method\u2014the implication for open innovation engineering","volume":"7","year":"2021","journal-title":"Journal of Open Innovation: Technology, Market, and Complexity"},{"issue":"10","key":"key2021080905090831900_ref079","doi-asserted-by":"crossref","first-page":"4552","DOI":"10.1016\/j.jbusres.2016.03.049","article-title":"The elephant in the room: predictive performance of PLS models","volume":"69","year":"2016","journal-title":"Journal of Business Research"},{"issue":"11","key":"key2021080905090831900_ref080","doi-asserted-by":"crossref","first-page":"2322","DOI":"10.1108\/EJM-02-2019-0189","article-title":"Predictive model assessment in PLS-SEM: guidelines for using PLS predict","volume":"53","year":"2019","journal-title":"European Journal of Marketing"},{"issue":"5","key":"key2021080905090831900_ref081","first-page":"9","article-title":"Digital transformation of business models: a systematic review of impact on revenue and supply chain","volume":"11","year":"2020","journal-title":"International Journal of Management"},{"issue":"2-3","key":"key2021080905090831900_ref082","doi-asserted-by":"crossref","first-page":"172","DOI":"10.1016\/j.lrp.2009.07.003","article-title":"Business models, business strategy and innovation","volume":"43","year":"2010","journal-title":"Long Range Planning"},{"issue":"2","key":"key2021080905090831900_ref083","first-page":"261","article-title":"SMEs in Saudi Arabia-an innovative tool for country's economic growth","volume":"31","year":"2019","journal-title":"Science International"},{"issue":"4","key":"key2021080905090831900_ref084","first-page":"49","article-title":"The importance of pilot studies","volume":"35","year":"2001","journal-title":"Social Research Update"},{"key":"key2021080905090831900_ref085","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.technovation.2014.09.007","article-title":"Business model innovation and third-party alliance on the survival of new firms","volume":"35","year":"2015","journal-title":"Technovation"},{"key":"key2021080905090831900_ref086","doi-asserted-by":"crossref","first-page":"124","DOI":"10.1016\/j.indmarman.2015.11.007","article-title":"Evolutionary or revolutionary business model innovation through coopetition? the role of dominance in network markets","volume":"53","year":"2016","journal-title":"Industrial Marketing Management"},{"issue":"3","key":"key2021080905090831900_ref087","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1016\/j.ijresmar.2019.08.001","article-title":"Marketing perspectives on digital business models: a framework and overview of the special issue","volume":"36","year":"2019","journal-title":"\u200fInternational Journal of Research in Marketing"},{"key":"key2021080905090831900_ref088","doi-asserted-by":"crossref","first-page":"889","DOI":"10.1016\/j.jbusres.2019.09.022","article-title":"Digital transformation: a multidisciplinary reflection and research agenda","volume":"122","year":"2021","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2021080905090831900_ref089","doi-asserted-by":"crossref","first-page":"326","DOI":"10.1016\/j.lrp.2018.12.001","article-title":"Building dynamic capabilities for digital transformation: an ongoing process of strategic renewal","volume":"52","year":"2019","journal-title":"Long Range Planning"},{"issue":"3","key":"key2021080905090831900_ref090","first-page":"321","article-title":"The validity of surveys: online and offline","volume":"18","year":"2013","journal-title":"Oxford Internet Institute"},{"issue":"3-4","key":"key2021080905090831900_ref091","first-page":"378","article-title":"Understanding solutions as technology-driven business innovations","volume":"30","year":"2015","journal-title":"Journal of Business and Industrial Marketing"},{"key":"key2021080905090831900_ref092","volume-title":"Digital Business Models","year":"2019"},{"issue":"2","key":"key2021080905090831900_ref093","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/20721425","article-title":"Computing in everyday life: a call for research on experiential computing","volume":"34","year":"2010","journal-title":"MIS Quarterly"},{"key":"key2021080905090831900_ref094","doi-asserted-by":"crossref","first-page":"807","DOI":"10.1016\/j.sbspro.2016.11.089","article-title":"Superior organizational performance through SHRM implications, mediating effect of management capability: an implementation on Islamic banking","volume":"235","year":"2016","journal-title":"Procedia-Social and Behavioral Sciences"},{"issue":"1","key":"key2021080905090831900_ref095","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1002\/smj.642","article-title":"The fit between product market strategy and business model: implications for firm performance","volume":"29","year":"2008","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2021080905090831900_ref096","doi-asserted-by":"crossref","first-page":"1019","DOI":"10.1177\/0149206311406265","article-title":"The business model: recent developments and future research","volume":"37","year":"2011","journal-title":"Journal of Management"}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-12-2020-0573\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-12-2020-0573\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:16:46Z","timestamp":1753399006000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/27\/5\/1353-1372\/258478"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,7,26]]},"references-count":96,"journal-issue":{"issue":"5","published-online":{"date-parts":[[2021,7,26]]},"published-print":{"date-parts":[[2021,8,10]]}},"alternative-id":["10.1108\/BPMJ-12-2020-0573"],"URL":"https:\/\/doi.org\/10.1108\/bpmj-12-2020-0573","relation":{},"ISSN":["1463-7154"],"issn-type":[{"value":"1463-7154","type":"print"}],"subject":[],"published":{"date-parts":[[2021,7,26]]}}}