{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,25]],"date-time":"2026-04-25T09:39:38Z","timestamp":1777109978830,"version":"3.51.4"},"reference-count":56,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2024,12,2]],"date-time":"2024-12-02T00:00:00Z","timestamp":1733097600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["DLP"],"published-print":{"date-parts":[[2025,1,28]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This study aims to review the content of academic libraries\u2019 websites with specific reference to the general information, services, information resources, features and functionalities, instructional tools to support teaching, learning and research for the patrons and users, and the visibility or activeness of the navigational tools on the websites.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>The study focused on six categories of tertiary institutions: public universities, technical universities, chartered private universities, university colleges, colleges of education and nursing and midwifery schools. From each category, the researchers purposively selected five different institutions with library websites. Thus, 30 library websites were reviewed and analyzed for this study.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The review disclosed a generally low content and information on the websites in terms of the availability of information resources and collections; the types of services available at the libraries via the websites; the features and functionalities of the websites; the instructional tools to support teaching, learning and research for the patrons and users; and the visibility or activeness of the navigational tools on the websites. Despite this, the public universities displayed more and above average information, services, information resources, instructional tools and navigational tools on their library websites, followed by the technical universities, chartered private universities and university colleges. Conversely, the colleges of education and nursing and midwifery schools were to a large extent unable to provide information relating to electronic resources, instructional tools and navigational tools.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The study was limited to 30 library websites from all six categories of tertiary institutions in Ghana. From the study, the management of the universities and the libraries must appreciate the significant role of websites in providing information and resources in support of teaching, research and learning at the institutions. In this regard, they need to provide the necessary support and resources for the effective deployment and operationalization of websites.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>To the best of the author\u2019s knowledge, this study is the first of its kind as no study seeks to provide a comprehensive analysis of the content of academic libraries\u2019 websites with specific reference to the general information, services, information resources, features, functionalities, instructional tools to support teaching, learning and research for the patrons and users, and the visibility or activeness of the navigational tools on the websites.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/dlp-02-2024-0027","type":"journal-article","created":{"date-parts":[[2024,11,28]],"date-time":"2024-11-28T05:00:05Z","timestamp":1732770005000},"page":"100-118","source":"Crossref","is-referenced-by-count":4,"title":["Analysis of content, services, and resources available and accessible on websites of academic libraries"],"prefix":"10.1108","volume":"41","author":[{"given":"De-Graft Johnson","family":"Dei","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,12,2]]},"reference":[{"key":"key2025012506554555900_ref001","first-page":"3","article-title":"Management preparedness towards the implementation of mobile technology library services in academic libraries","volume":"2","year":"2020","journal-title":"Management"},{"issue":"1","key":"key2025012506554555900_ref002","first-page":"13","article-title":"Assessing the effects of service quality on customer satisfaction","volume":"9","year":"2019","journal-title":"Management Science Letters"},{"issue":"4","key":"key2025012506554555900_ref003","doi-asserted-by":"crossref","first-page":"684","DOI":"10.1108\/EL-02-2014-0041","article-title":"Dialogic communication on universities in Ghana libraries\u2019 websites","volume":"33","year":"2015","journal-title":"The Electronic Library"},{"issue":"6","key":"key2025012506554555900_ref004","doi-asserted-by":"publisher","first-page":"764","DOI":"10.1108\/02640471211282091","article-title":"An analysis of academic library websites: 2000\u20132010","volume":"30","year":"2012","journal-title":"The Electronic Library"},{"issue":"1","key":"key2025012506554555900_ref005","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1007\/s10209-020-00715-w","article-title":"Accessibility, usability, quality performance, and readability evaluation of university websites of Turkey: a comparative study of state and CPUs","volume":"20","year":"2021","journal-title":"Universal Access in the Information Society"},{"issue":"6","key":"key2025012506554555900_ref006","doi-asserted-by":"crossref","first-page":"1593","DOI":"10.1177\/01655515211068169","article-title":"Information literacy and research support services in academic libraries: a bibliometric analysis from 2001 to 2020","volume":"49","year":"2023","journal-title":"Journal of Information Science"},{"issue":"2","key":"key2025012506554555900_ref007","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1080\/10572317.2018.1467166","article-title":"A comprehensive analysis of academic library websites: design, navigation, content, services, and web 2.0 tools","volume":"51","year":"2019","journal-title":"International Information and Library Review"},{"key":"key2025012506554555900_ref008","unstructured":"Baber, S.A., Mairaj, M.I. and Khan, M.T. 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