{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,24]],"date-time":"2026-02-24T19:49:23Z","timestamp":1771962563070,"version":"3.50.1"},"reference-count":66,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2021,3,11]],"date-time":"2021-03-11T00:00:00Z","timestamp":1615420800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["DTA"],"published-print":{"date-parts":[[2021,8,5]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Although many studies show that self-efficacy and continuance intention of Web 2.0 platforms are positively and significant correlated, others reveal some different findings. To clarify this line of research, this study further investigates the effect of self-efficacy on continuance intention and meanwhile examines some moderating variables in this process.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A meta-analysis method was employed to examine the literature containing quantitative measurements of both self-efficacy and continuance intention of Web 2.0 platforms. A total of 31 effects sizes (<jats:italic>N<\/jats:italic>\u00a0=\u00a09,084) were reviewed.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results indicate medium-sized positive correlation between self-efficacy and continuance intention of Web 2.0 platforms. Further moderation analysis shows that such medium-sized link differed across measures of Web 2.0 platform types, target respondent differences and gender of participants. Specifically, this correlation is largest for transaction-socialization platforms and smallest for experience-socialization platforms. For university-student respondents, the role of self-efficacy in affecting continuance intention is less important than general members of Web 2.0 platforms. Finally, as the percentage of female participants increases, a weaker effect size will be observed.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study clarifies empirical research regarding users' self-efficacy and their continuance intention. Meanwhile, sources of inter-study variability have been identified by addressing moderator variables in the relationship between self-efficacy and continuance intention of Web 2.0 platforms, which provides directions for future explorations in this area.<\/jats:p><\/jats:sec>","DOI":"10.1108\/dta-02-2020-0047","type":"journal-article","created":{"date-parts":[[2021,3,10]],"date-time":"2021-03-10T06:17:45Z","timestamp":1615357065000},"page":"511-526","source":"Crossref","is-referenced-by-count":11,"title":["Self-efficacy and continuance intention of Web 2.0 platforms: a meta-analysis"],"prefix":"10.1108","volume":"55","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9714-7997","authenticated-orcid":false,"given":"Zheshi","family":"Bao","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Bo","family":"Shang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,3,11]]},"reference":[{"issue":"7","key":"key2022092811512587000_ref001","doi-asserted-by":"crossref","first-page":"678","DOI":"10.1080\/0144929X.2014.886722","article-title":"Continuance use intention of enterprise instant messaging: a knowledge management perspective","volume":"33","year":"2014","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2022092811512587000_ref002","doi-asserted-by":"crossref","first-page":"87","DOI":"10.2753\/MIS0742-1222290303","article-title":"Corporate wikis: the effects of owners' motivation and behavior on group members' engagement","volume":"29","year":"2012","journal-title":"Journal of Management Information Systems"},{"key":"key2022092811512587000_ref003","volume-title":"Social Foundations of Thought and Action: A Social Cognitive Theory","year":"1986"},{"key":"key2022092811512587000_ref004","volume-title":"Self-efficacy: The Exercise of Control","year":"1997"},{"issue":"3","key":"key2022092811512587000_ref005","doi-asserted-by":"crossref","first-page":"351","DOI":"10.2307\/3250921","article-title":"Understanding information systems continuance: an expectation-confirmation model","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"key":"key2022092811512587000_ref006","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1016\/j.chb.2016.03.014","article-title":"Gen Y customer loyalty in online shopping: an integrated model of trust, user experience and branding","volume":"61","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2022092811512587000_ref007","volume-title":"Introduction to Meta-Analysis","year":"2009"},{"issue":"3","key":"key2022092811512587000_ref008","doi-asserted-by":"crossref","first-page":"995","DOI":"10.1016\/j.chb.2012.01.001","article-title":"The role of perceived social capital and flow experience in building users' continuance intention to social networking sites in China","volume":"28","year":"2012","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2022092811512587000_ref009","doi-asserted-by":"crossref","first-page":"1132","DOI":"10.1108\/IMDS-01-2015-0023","article-title":"Members' satisfaction and continuance intention: a socio-technical perspective","volume":"115","year":"2015","journal-title":"Industrial Management and Data Systems"},{"key":"key2022092811512587000_ref010","first-page":"61","article-title":"Empirical study on continuous usage of social media: the mediating role of affect appeal","volume":"9","year":"2016","journal-title":"Management Review"},{"key":"key2022092811512587000_ref011","article-title":"Understanding user intention to continue sharing knowledge in virtual communities","year":"2007"},{"key":"key2022092811512587000_ref012","doi-asserted-by":"crossref","unstructured":"Cheung, C.M.K. and Lee, M.K.O. (2007b), \u201cWhat drives members to continue sharing knowledge in a virtual professional community? The role of knowledge self-efficacy and satisfaction\u201d, in Zhang, Z. and Siekmann, J. (Eds), Knowledge Science, Engineering and Management, KSEM 2007, Springer, Berlin, Heidelberg.","DOI":"10.1007\/978-3-540-76719-0_46"},{"issue":"7","key":"key2022092811512587000_ref013","doi-asserted-by":"crossref","first-page":"1357","DOI":"10.1002\/asi.22854","article-title":"Understanding the continuance intention of knowledge sharing in online communities of practice through the post-knowledge-sharing evaluation processes","volume":"64","year":"2013","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"1","key":"key2022092811512587000_ref014","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1108\/OIR-06-2014-0139","article-title":"Raising the general public's awareness and adoption of open source software through social Q&A interactions","volume":"39","year":"2015","journal-title":"Online Information Review"},{"key":"key2022092811512587000_ref015","volume-title":"Statistical Power Analysis for the Behavioral Sciences","year":"1988","edition":"2nd ed."},{"issue":"4","key":"key2022092811512587000_ref016","first-page":"1","article-title":"Music-search behaviour on a social Q&A site: a cross-gender comparison","volume":"46","year":"2019","journal-title":"Journal of Information Science"},{"key":"key2022092811512587000_ref017","volume-title":"Sex Differences in Social Behavior: A Social-Role Interpretation","year":"1987"},{"issue":"3","key":"key2022092811512587000_ref018","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1177\/0146167291173011","article-title":"Explaining sex differences in social behavior: a meta-analytic perspective","volume":"17","year":"1991","journal-title":"Personality and Social Psychology Bulletin"},{"issue":"7109","key":"key2022092811512587000_ref019","doi-asserted-by":"crossref","first-page":"629","DOI":"10.1136\/bmj.315.7109.629","article-title":"Bias in meta-analysis detected by a simple, graphical test","volume":"315","year":"1997","journal-title":"British Medical Journal"},{"key":"key2022092811512587000_ref020","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1016\/j.chb.2018.10.036","article-title":"Users' continued participation behavior in social Q&A communities: a motivation perspective","volume":"92","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2022092811512587000_ref021","first-page":"725","article-title":"E-commerce: the role of familiarity and trust","volume":"28","year":"2000","journal-title":"Omega-International Journal of Management Science"},{"key":"key2022092811512587000_ref022","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1016\/j.jbusres.2016.10.004","article-title":"A social commerce investigation of the role of trust in a social networking site on purchase intentions","volume":"71","year":"2017","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2022092811512587000_ref023","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1007\/s12564-018-9517-x","article-title":"Predicting digital informal learning: an empirical study among Chinese University students","volume":"19","year":"2018","journal-title":"Asia Pacific Education Review"},{"key":"key2022092811512587000_ref024","volume-title":"Statistical Models for Meta-Analysis","year":"1985"},{"key":"key2022092811512587000_ref025","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1136\/bmj.327.7414.557","article-title":"Measuring inconsistency in meta-analyses","volume":"327","year":"2003","journal-title":"BMJ British Medical Journal"},{"issue":"2","key":"key2022092811512587000_ref026","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1016\/j.ijhcs.2006.09.003","article-title":"Knowledge sharing behavior in virtual communities: the relationship between trust, self-efficacy, and outcome expectations","volume":"65","year":"2007","journal-title":"International Journal of Human-Computer Studies"},{"key":"key2022092811512587000_ref027","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1016\/j.chb.2016.12.049","article-title":"Examining students' intention to continue using blogs for learning: perspectives from technology acceptance, motivational, and social-cognitive frameworks","volume":"72","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2022092811512587000_ref028","doi-asserted-by":"crossref","first-page":"381","DOI":"10.1080\/0144929X.2018.1436594","article-title":"Determinants of students' continuance intention to use blogs to learn: an empirical investigation","volume":"37","year":"2018","journal-title":"Behaviour and Information Technology"},{"issue":"1","key":"key2022092811512587000_ref029","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1016\/j.ijinfomgt.2012.07.007","article-title":"Why users keep answering questions in online question answering communities: a theoretical and empirical investigation","volume":"33","year":"2013","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2022092811512587000_ref030","doi-asserted-by":"crossref","first-page":"353","DOI":"10.1016\/j.chb.2009.11.006","article-title":"Understanding the role of an IT artifact in online service continuance: an extended perspective of user satisfaction","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2022092811512587000_ref031","first-page":"321","article-title":"Self-customization of online service environments by users and its effect on their continuance intention","volume":"9","year":"2014","journal-title":"Service Business"},{"key":"key2022092811512587000_ref032","article-title":"Shy people and Facebook continuance of usage: does gender matter?","year":"2010"},{"key":"key2022092811512587000_ref033","volume-title":"The inside Story of the Company that Is Connecting the World","year":"2011"},{"key":"key2022092811512587000_ref034","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1016\/j.chb.2017.04.036","article-title":"A lifestyle exposure perspective of victimization through Facebook among university students. Do individual differences matter?","volume":"74","year":"2017","journal-title":"Computers in Human Behavior"},{"key":"key2022092811512587000_ref035","doi-asserted-by":"crossref","first-page":"200","DOI":"10.1016\/j.chb.2018.03.041","article-title":"Social support and Internet addiction among mainland Chinese teenagers and young adults: a meta-analysis","volume":"85","year":"2018","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2022092811512587000_ref036","doi-asserted-by":"crossref","first-page":"5","DOI":"10.2753\/JEC1086-4415160201","article-title":"Introduction to the special issue, social commerce: a research framework for social commerce","volume":"16","year":"2011","journal-title":"International Journal of Electronic Commerce"},{"issue":"6","key":"key2022092811512587000_ref037","doi-asserted-by":"crossref","first-page":"891","DOI":"10.1108\/OIR-11-2012-0196","article-title":"Exploring knowledge sharing in virtual communities","volume":"37","year":"2013","journal-title":"Online Information Review"},{"issue":"3","key":"key2022092811512587000_ref038","doi-asserted-by":"crossref","first-page":"383","DOI":"10.1016\/j.im.2016.09.004","article-title":"Understanding factors affecting users' social networking site continuance: a gender difference perspective","volume":"54","year":"2017","journal-title":"Information and Management"},{"issue":"5","key":"key2022092811512587000_ref039","first-page":"1187","article-title":"Exploring gender differences in online consumer purchase decision making: an online product presentation perspective","volume":"21","year":"2018","journal-title":"Information Systems Frontiers"},{"key":"key2022092811512587000_ref040","volume-title":"Practical Meta-Analysis","year":"2001"},{"issue":"4","key":"key2022092811512587000_ref041","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1108\/10662240710828030","article-title":"Understanding intention to continuously share information on weblogs","volume":"17","year":"2007","journal-title":"Internet Research"},{"key":"key2022092811512587000_ref042","doi-asserted-by":"crossref","first-page":"183","DOI":"10.1016\/j.chb.2018.05.003","article-title":"Measuring the relationship between social media use and addictive behavior and depression and suicide ideation among university students","volume":"87","year":"2018","journal-title":"Computers in Human Behavior"},{"issue":"5","key":"key2022092811512587000_ref043","doi-asserted-by":"crossref","first-page":"567","DOI":"10.1016\/j.ijinfomgt.2014.05.003","article-title":"Does a contextualized theory of planned behavior explain why teenagers stay in virtual worlds?","volume":"34","year":"2014","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2022092811512587000_ref044","first-page":"105","article-title":"E-loyalty: your secret weapon on the Web","volume":"78","year":"2000","journal-title":"Harvard Business Review"},{"issue":"4","key":"key2022092811512587000_ref045","doi-asserted-by":"crossref","first-page":"408","DOI":"10.1080\/15332861.2016.1256749","article-title":"Determinants of app stores continuance behavior: a PLS path modelling approach","volume":"15","year":"2016","journal-title":"Journal of Internet Commerce"},{"key":"key2022092811512587000_ref046","doi-asserted-by":"crossref","first-page":"607","DOI":"10.1348\/014466607X248903","article-title":"Distinguishing among perceived control, perceived difficulty, and self-efficacy as determinants of intentions and behaviours","volume":"47","year":"2008","journal-title":"British Journal of Social Psychology"},{"issue":"3","key":"key2022092811512587000_ref047","doi-asserted-by":"crossref","first-page":"638","DOI":"10.1037\/0033-2909.86.3.638","article-title":"The file drawer problem and tolerance for null results","volume":"86","year":"1979","journal-title":"Psychological Bulletin"},{"issue":"4-5","key":"key2022092811512587000_ref048","doi-asserted-by":"crossref","first-page":"178","DOI":"10.1016\/j.im.2011.01.005","article-title":"Understanding Web 2.0 service models: a knowledge-creating perspective","volume":"48","year":"2011","journal-title":"Information & Management"},{"issue":"2","key":"key2022092811512587000_ref049","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1016\/j.im.2016.06.008","article-title":"Field effects of social media platforms on information-sharing continuance: do reach and richness matter?","volume":"54","year":"2017","journal-title":"Information & Management"},{"issue":"1","key":"key2022092811512587000_ref050","doi-asserted-by":"crossref","first-page":"232","DOI":"10.1108\/IntR-11-2016-0335","article-title":"Examining the impact mechanism of social psychological motivations on individuals' continuance intention of MOOCs","volume":"28","year":"2018","journal-title":"Internet Research"},{"issue":"2","key":"key2022092811512587000_ref051","doi-asserted-by":"crossref","first-page":"152","DOI":"10.1057\/jit.2010.12","article-title":"Gender differences in intentional social action: we-intention to engage in social network-facilitated team collaboration","volume":"25","year":"2010","journal-title":"Journal of Information Technology"},{"issue":"1","key":"key2022092811512587000_ref052","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1016\/j.dss.2011.10.006","article-title":"Understanding sustained participation in transactional virtual communities","volume":"53","year":"2012","journal-title":"Decision Support Systems"},{"issue":"1","key":"key2022092811512587000_ref053","first-page":"36","article-title":"Blog learning: effects of users' usefulness and efficiency towards continuance intention","volume":"33","year":"2012","journal-title":"Behaviour and Information Technology"},{"issue":"5","key":"key2022092811512587000_ref054","doi-asserted-by":"crossref","first-page":"691","DOI":"10.1016\/j.adolescence.2013.11.003","article-title":"Loneliness and Facebook motives in adolescence: a longitudinal inquiry into directionality of effect","volume":"37","year":"2014","journal-title":"Journal of Adolescence"},{"issue":"3","key":"key2022092811512587000_ref055","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1108\/IJRDM-11-2016-0214","article-title":"The role of self-efficacy and customer satisfaction in driving loyalty to the mobile shopping application","volume":"46","year":"2018","journal-title":"International Journal of Retail & Distribution Management"},{"issue":"4","key":"key2022092811512587000_ref056","doi-asserted-by":"crossref","first-page":"96","DOI":"10.1016\/j.tele.2017.01.004","article-title":"The impact of online brand community characteristics on customer engagement: an application of Stimulus-Organism-Response paradigm","volume":"34","year":"2017","journal-title":"Telematics and Informatics"},{"issue":"10","key":"key2022092811512587000_ref057","first-page":"96","article-title":"Engagement V.S. Dependence: investigating the influential mechanism of perceived benefits on users' continuance intention in social Q&A community","volume":"40","year":"2018","journal-title":"Jinan Journal (Philosophy and Social Science Edition)"},{"issue":"2","key":"key2022092811512587000_ref058","doi-asserted-by":"crossref","first-page":"204","DOI":"10.1080\/0144929X.2014.952778","article-title":"Understanding the continuance use of social network sites: a computer self-efficacy perspective","volume":"34","year":"2015","journal-title":"Behaviour and Information Technology"},{"issue":"8","key":"key2022092811512587000_ref059","first-page":"52","article-title":"Could tourism mobile apps continuously attract users? A moderated mediation confirmatory model","volume":"31","year":"2016","journal-title":"Tourism Tribune"},{"issue":"3","key":"key2022092811512587000_ref060","first-page":"166","article-title":"Integrating functional, social, and psychological determinants to explain online social networking usage","volume":"35","year":"2015","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2022092811512587000_ref061","first-page":"7","article-title":"Continuance usage of localized social networking services: a conceptual model and lessons from China","volume":"16","year":"2014","journal-title":"Journal of Global Information Technology Management"},{"issue":"5","key":"key2022092811512587000_ref062","first-page":"45","article-title":"Influencing factors on members' continuance intention in online user communities\u2014\u2014influencing factors on members' continuance intention in online user communities \u2014\u2014 a \u201ccognition-affection-conation\u201d perspective","volume":"38","year":"2018","journal-title":"Journal of Modern Information"},{"issue":"4","key":"key2022092811512587000_ref063","doi-asserted-by":"crossref","first-page":"356","DOI":"10.1108\/09593841211278776","article-title":"Promoting the intention of students to continue their participation in e\u2010learning systems","volume":"25","year":"2012","journal-title":"Information Technology and People"},{"key":"key2022092811512587000_ref064","doi-asserted-by":"crossref","first-page":"357","DOI":"10.1016\/j.chb.2014.11.068","article-title":"Consumer participation and gender differences on companies' microblogs: a brand attachment process perspective","volume":"44","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2022092811512587000_ref065","first-page":"127","article-title":"User stickiness in social commerce era: the indirect effect and moderating role of member interaction","volume":"27","year":"2015","journal-title":"Management Review"},{"issue":"3","key":"key2022092811512587000_ref066","doi-asserted-by":"crossref","first-page":"445","DOI":"10.1108\/DTA-10-2017-0077","article-title":"Understanding online knowledge community user continuance","volume":"52","year":"2018","journal-title":"Data Technologies and Applications"}],"container-title":["Data Technologies and Applications"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/DTA-02-2020-0047\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/DTA-02-2020-0047\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:14:57Z","timestamp":1753398897000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/dta\/article\/55\/4\/511-526\/87062"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,3,11]]},"references-count":66,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2021,3,11]]},"published-print":{"date-parts":[[2021,8,5]]}},"alternative-id":["10.1108\/DTA-02-2020-0047"],"URL":"https:\/\/doi.org\/10.1108\/dta-02-2020-0047","relation":{},"ISSN":["2514-9288"],"issn-type":[{"value":"2514-9288","type":"print"}],"subject":[],"published":{"date-parts":[[2021,3,11]]}}}