{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,31]],"date-time":"2026-01-31T16:14:11Z","timestamp":1769876051532,"version":"3.49.0"},"reference-count":48,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2018,7,27]],"date-time":"2018-07-27T00:00:00Z","timestamp":1532649600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["DTA"],"published-print":{"date-parts":[[2018,8,20]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to draw on the social cognitive theory to identify the determinants of online knowledge community user continuance, which reflects a user\u2019s continued use.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>Based on the 271 valid responses collected from a survey, structural equation modelling was employed to examine the research model.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The results indicated that the cognitive factors of outcome expectation and the environmental factors of system quality and knowledge quality significantly affect a user\u2019s continuance intention, which, in turn, affects continuance usage.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The results imply that service providers need to enhance community platforms and improve knowledge quality in order to retain users and facilitate their continuance.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Although previous research has examined online knowledge community user behaviour from multiple perspectives such as the social exchange theory and the motivational theory, it has seldom explored the relative effects of personal cognitions and environmental factors on user behaviour. This research fills the gap.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/dta-10-2017-0077","type":"journal-article","created":{"date-parts":[[2018,7,26]],"date-time":"2018-07-26T09:03:41Z","timestamp":1532595821000},"page":"445-458","source":"Crossref","is-referenced-by-count":26,"title":["Understanding online knowledge community user continuance"],"prefix":"10.1108","volume":"52","author":[{"given":"Tao","family":"Zhou","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2018,7,27]]},"reference":[{"issue":"2","key":"key2021041413054948400_ref001","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/0749-5978(91)90020-T","article-title":"The theory of planned behavior","volume":"50","year":"1991","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"key2021041413054948400_ref002","volume-title":"Social Foundations of Thought and Action: A Social Cognitive Theory","year":"1986"},{"issue":"3","key":"key2021041413054948400_ref003","doi-asserted-by":"crossref","first-page":"351","DOI":"10.2307\/3250921","article-title":"Understanding information systems continuance: an expectation-confirmation model","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"key":"key2021041413054948400_ref004","doi-asserted-by":"crossref","first-page":"468","DOI":"10.1016\/j.chb.2016.09.017","article-title":"Assessing the determinants of internet banking adoption intentions: a social cognitive theory perspective","volume":"65","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041413054948400_ref005","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1080\/10864415.2016.1234285","article-title":"Economic and social satisfaction of buyers on consumer-to-consumer platforms: the role of relational capital","volume":"21","year":"2017","journal-title":"International Journal of Electronic Commerce"},{"issue":"1","key":"key2021041413054948400_ref006","doi-asserted-by":"crossref","first-page":"1563","DOI":"10.1016\/j.ijinfomgt.2016.07.005","article-title":"The role of website quality and social capital in building buyers\u2019 loyalty","volume":"37","year":"2017","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2021041413054948400_ref007","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1108\/IntR-11-2013-0236","article-title":"YouTube stickiness: the needs, personal, and environmental perspective","volume":"25","year":"2015","journal-title":"Internet Research"},{"issue":"3","key":"key2021041413054948400_ref008","doi-asserted-by":"crossref","first-page":"1872","DOI":"10.1016\/j.dss.2006.04.001","article-title":"Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories","volume":"42","year":"2006","journal-title":"Decision Support Systems"},{"issue":"3","key":"key2021041413054948400_ref009","doi-asserted-by":"crossref","first-page":"364","DOI":"10.1016\/j.ijinfomgt.2015.02.001","article-title":"Exploring the determinants of knowledge adoption in virtual communities: a social influence perspective","volume":"35","year":"2015","journal-title":"International Journal of Information Management"},{"key":"key2021041413054948400_ref010","unstructured":"CNNIC (2016), \u201cChina social networking application user behaviour report in 2015\u201d, China Internet Network Information Center, Beijing."},{"key":"key2021041413054948400_ref011","unstructured":"CNNIC (2017), \u201cThe 40th China statistical report on internet development\u201d, China Internet Network Information Center, Beijing."},{"issue":"2","key":"key2021041413054948400_ref012","doi-asserted-by":"crossref","first-page":"145","DOI":"10.2307\/249749","article-title":"Social cognitive theory and individual reactions to computing technology: a longitudinal study","volume":"23","year":"1999","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2021041413054948400_ref013","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"The DeLone and McLean model of information systems success: a ten-year update","volume":"19","year":"2003","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"key2021041413054948400_ref014","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1016\/j.ijinfomgt.2017.07.004","article-title":"Why do young people tag photos on social networking sites? 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